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Customer reviews: Appointment Booking App ointo

Develop by Shopify

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (796)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Creart Studioz

Jan 06, 2025  on Shopify

Amazing App. Particularly useful if you are also interested in upselling products along-side your appointments. Very responsive customer service team - thank you Karan for your amazing support and help. Highly recommend the app to others!

Date Nite Beaute

Jan 06, 2025  on Shopify

Quick and efficient. Very satisfied with the beginning relationship of this app and it’s customer service I received.

Priya Spa Inc. (CAN)

Jan 06, 2025  on Shopify

Using the app is incredibly simple and has significantly improved the way we manage our online bookings. Karan is not only helpful but also provides clear and concise support whenever needed.

Bohemian Closet

Jan 05, 2025  on Shopify

Karan was very helpful

CYCLUB

Jan 02, 2025  on Shopify

Good app to schedule any service, great response from the support team for queries. Over all i liked it very much and recommend for any service or appointment related products in your shopify site.

Renewd

Jan 01, 2025  on Shopify

Helwé Natural Skincare

Dec 29, 2024  on Shopify

Amazing app, great service, I highly recommend it!!!

The Allure Lab

Dec 22, 2024  on Shopify

Its a great app for booking you appointment

Pet Door Solutions

Dec 21, 2024  on Shopify

Great app, and great support. I have been pleasantly surprised by the customization options and quick response to any questions that I had. 10/10 recommend.

Escuela Matroniwi

Dec 18, 2024  on Shopify

fácil de usar, buen soporte técnico.

Tenomi

Dec 15, 2024  on Shopify

Application intéressante et complète pour gérer des réservations. Si vous êtes une entreprise d'une seule personne avec une capacité d'un client par créneau horaire c'est parfait même si la version de base. Sinon il vaut mieux commencer directement en ayant la version premium a l'esprit.

9Heavens

Dec 15, 2024  on Shopify

Karan is helpful and the app work well. definitely recommend this

Astral Hippie Astrology

Dec 12, 2024  on Shopify

Appointo is new to me, and I found it intuitive and quick to setup. Where I had some issues with slight variances in my system setup, Karan hopped on a call and fixed all my queries in a live call. So far I am very happy I changed over to Appointo, and look forward to using their service! Thanks Karan for helping to find a solution that works, sincerely appreciate the time, patience and swift work! With grateful thanks, Liezl

Golddess Alchemy

Dec 08, 2024  on Shopify

The app is exactly what I was looking for, and the support team is incredibly helpful and very responsive. Highly recommended!

scalemarketingsavvy

Dec 05, 2024  on Shopify

Welsh Words

Dec 04, 2024  on Shopify

Great experience, every issue is always fixed in a timely manner. Thank you.

My Store

Dec 04, 2024  on Shopify

I’ve been using the Appointo Booking app for a few months now, and I couldn’t be happier with how seamless it has made scheduling and managing appointments for my business. The setup process was super easy, and the app integrates perfectly with my Shopify store. What I love most is the customizable booking options, allowing customers to choose time slots that work best for them. The reminder notifications ensure that both I and my clients never forget an appointment, which has definitely improved my overall efficiency. The user interface is clean and intuitive, and it’s simple for customers to navigate, making their experience smooth and stress-free. Plus, the integration with payment processing is a huge bonus! I highly recommend Appointo to any business owner looking for a hassle-free booking system that truly works!

Fashion News Bamberg

Dec 03, 2024  on Shopify

Der Service ist 1A! Ich habe super schnell meine Terminbuchung mit dem Service installieren können. Die Hilfe habe ich sofort bekommen. Alle Fragen wurden geduldig geklärt und ich wurde durch den Prozess begleitet. Würde diese App jedem empfehlen! Sowohl von der Handhabung als auch vom Kundenservice exzellent!

Hawkes and Co

Dec 01, 2024  on Shopify

Working with the app is very easy and helps us better manage our online bookings. Customer service is also very helpful and clear.

Side Hustle Services

Dec 01, 2024  on Shopify

I tried a few calendar apps this week, and this was by far the cheapest and easiest to use (even as a digital marketing expert!).

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