Appointo App Review: Features, Pros & Cons for Shopify

Customer reviews: Appointment Booking App ointo

Appointo is a Shopify app designed to streamline appointment scheduling and bookings for businesses. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (836)

Overall rating

4.9

5

540
4

18
3

3
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1
1

6

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

Easy to install and configure, even for non-technical users.
Comprehensive calendar integration with Google and Outlook.
Responsive and helpful customer service, with specific praise for team members.
Customizable booking options and email notifications.
Supports multiple payment options, including partial payments.
Automation features for reminders, cancellations, and rescheduling.
Affordable with a robust free plan offering many essential features.

Common Concerns

Some advanced features require upgrading to higher-tier plans.
Limited customization on the basic plan.
Reported performance issues, including glitches and dashboard problems.
Lack of compatibility with certain languages and regions, such as Japanese standards.
Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

PLlashnbrow

Apr 03, 2025 on Shopify

AMAZING! Great customer service from Bhagya! 100% recommend!

Rent Club

Apr 02, 2025 on Shopify

Very good appointment booking app! Excellent support always there to help as soon as possible too.

My Store

Mar 30, 2025 on Shopify

Karan was really helpful and patient with setting our calendar up. I highly recommend Appointo

colorisdropdesigner

Mar 29, 2025 on Shopify

N You Pte Ltd

Mar 28, 2025 on Shopify

Shubhankar helped very quickly to solve an issue we had, helping us to avoid any disruptions. Thanks very much!

Kart Class

Mar 27, 2025 on Shopify

Awesome app to work with, and the support is high quality. Any issues and they will resolve it really quickly with you. 10/10 app and service

Graceful Cleaning

Mar 27, 2025 on Shopify

great customer service, helped me get everything running smooth and looking good

Lead With Humility & Resilience

Mar 26, 2025 on Shopify

The App is user friendly. and the customer support is excellent.

Over the Moon Dairy

Mar 25, 2025 on Shopify

We wanted to offer booked experiences alongside our retail products and Appointo app has a lot of great options that allow us to tailor this new kind of online product to meet our needs. Their support team (Karan) has been an amazing help along the way!

QioFood

Mar 25, 2025 on Shopify

super schnelle Hilfe. Danke!

Anna Triant Couture

Mar 22, 2025 on Shopify

I am the least tech savvy person (I think) and I was able to set it all up and integrate it in my store which is amazing! And Shubhankar was super helpful too.

Sit and Smile

Mar 21, 2025 on Shopify

Really helpful customer service. And you are able to embed the calendar in "custom liquid" section of your website page so that a calendar is visible to your customers.

BARONG WAREHOUSE

Mar 21, 2025 on Shopify

App works very well. Support is pretty good. They answer very quickly and have been able to help with all of my issues so far. The one thing I can say could be an improvement is if the app itself does not rely on the booking service being a product page. It's confused some of my customers in the past. I wish it was just a regular website page.

Door&WindowHardware

Mar 19, 2025 on Shopify

LVLY CO

Mar 18, 2025 on Shopify

I am so pleased with this app. It has helped me so much in setting up my work and the customer service is great.

Orca Goalkeeping

Mar 14, 2025 on Shopify

Very helpful as always

Breathe with Aoife

Mar 14, 2025 on Shopify

Very helpful and friendly!

The Angels Pet Store

Mar 13, 2025 on Shopify

Great customer service. Thank you so much for the quick call and the help!!

Shapeez

Mar 13, 2025 on Shopify

Getting start with this app is pretty easy. It's easy to configure and work. There are lots of features to test and experiment with. Support is great, and they made a few adjustments for me. I'm looking forward to trying out some of the more advanced features. I had this app working just the way I wanted in just a few minutes.

Crying Wolfs Natur Pfoten

Mar 13, 2025 on Shopify

Super Service bin zufrieden - alles läuft sehr gut