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Customer reviews: Appointment Booking App ointo

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Reviews (851)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Mother Bloom Collective

Jul 28, 2024  on Shopify

Excellent customer service! Very timely and resolved all questions I had!

RUBIROX

Jul 28, 2024  on Shopify

Carla Poma Jewelry

Jul 26, 2024  on Shopify

I've been using this app for over two years and have seen the updates that they have implemented, they are constantly improving. I'm extremely happy with their response time. I always have many questions because of the type of service we offer and the customer service really cannot be beat. As a small business myself, I love knowing that there is a small team of people who care on the other end. If you are looking for a simple booking system, who provides amazing customer service, then this is the app you need.

Team Power Products

Jul 24, 2024  on Shopify

Have developed a need to setup appointments for new services I offer. I tried a half dozen solutions and settled here. Very full featured, easy install on web site, especially with it being applicable to 2.0 Themes. Having the Custom Questions with the ability to add prices was a real help. The application works well with most of the common settings easy to understand. Like many of these apps, especially the 'Available Time' setup is a little tedious but with help I now understand how to use the options to get what I want. The ability of this app to solve your appointment desires is very extensive and should work for many complicated appointment scenarios. When I was looking at various options and how they work, I was amazed at how well and fast their chat function works for questions. I am CDT during normal business hours and generally I get an answer in under ten minutes. The answers are on point, generally with examples of where to look and how to use it. There is a downside when working with their tech staff. I suspect they are eastern Indians and when on the phone with them their accents are sometimes hard to understand. For their videos, I slow down the play to let me hear their voices more clearly. In technical knowledge of their app and general web site wizardry, they are very good! Their chat and writing are very clear!

Parasite Club

Jul 17, 2024  on Shopify

The assistance team is excellent, and the app is highly flexible for any type of need.

Rock+Run

Jul 15, 2024  on Shopify

Good app, helpful support services!

Emerald Spa & Bistro

Jul 12, 2024  on Shopify

Thanks for the assistance Shubhan Quick responce time

Thai Bliss Massage

Jul 11, 2024  on Shopify

DivineAlchemy.life

Jul 07, 2024  on Shopify

Wow! I am so impressed with the online support I received to help set up my appointment calendar! The tech team helped me create hyperlinks in the terms and conditions section. They also quickly answered all my questions. I can't believe how powerful this application is! Still more to learn.

Desserts 2 Love

Jul 06, 2024  on Shopify

I have tried other booking apps for my shopify website, and it is the best I have tried so far. It makes it super easy for my customers to book, and checkout super-fast. Highly recommend.

Parasite Club

Jul 04, 2024  on Shopify

Blossom and Tempest

Jul 02, 2024  on Shopify

I really like Appointo, because it's easy to use. If I don't know how to do some settings they have videos available and also the 24hour support is very helpful, they just helped me to solve a problem within a few minutes. Thank you! I recommend this app.

Frances López Montás

Jun 28, 2024  on Shopify

SUPER UTIL y facil de integrar

Cardiopet CL

Jun 25, 2024  on Shopify

Una excelente aplicación con una gran capacidad de resolución de problemas. Tenía un problema con los agendamientos y en 15 minutos tuve una llamada a través de Meet y me los solucionaron. Aparte de una excelente atención de Taarang. Recomendada

Jimena Alejandra

Jun 24, 2024  on Shopify

I have a wonderful experience with this app and the support. He walked me through everything I needed to do to integrate the app and showed me how to use it and benefit from it. Highly recommend

SOLIDMAGIC

Jun 20, 2024  on Shopify

vom Preis/Leistungsverhältnis enorm, großartiger, direkter Support und die App bietet alles, was ich für meine Coachings brauche.

Under Your Skin

Jun 19, 2024  on Shopify

Granite-Wine

Jun 19, 2024  on Shopify

Very helpful and hands-on customer service, it is so rare these days that it's worth highlighting and treasuring. Thank you!

Body Aware NZ

Jun 15, 2024  on Shopify

Amazing so useful. I think I learnt a lot how to manage my account on a daily basis. With so much more information.

Pinktage Arts and Crafts

Jun 15, 2024  on Shopify

esta app es facil de usar, para programar citas, y la atencion al cliente es excelente!

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