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Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Reviews (851)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Viridian Detailing

Aug 26, 2024  on Shopify

Great app, easy for customers to use. Easy to set up. Support is A+, efficient and fast!

Eurostep Basketball

Aug 25, 2024  on Shopify

Shubhankar has been extremely helpful with the onboarding of Appointo for our business! Thank you for your time.

Australian Diamond Valley

Aug 25, 2024  on Shopify

Fantastic support! Easy to customize and looks great.

Whimsy Stamps

Aug 12, 2024  on Shopify

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Easy for customers to make appointments and all the notifications we receive work well too. Would recommend this app to anyone needing appointment availability in their store.

Elevate

Aug 11, 2024  on Shopify

Definitely recommend! I tried three other booking systems before this. Didn't take me long to set up at all, everything is all integrated and automated. I booked a call and it was so helpful, they helped me customise my booking system and plan to suit me. There is an app where you can change your classes on and its a nice modern calendar view. Super easy and just want I needed! Thanks.

Lara Louise Designs

Aug 11, 2024  on Shopify

Great App and friendly staff. Thank you.

PS Pilates

Aug 08, 2024  on Shopify

Would recommend! Also offers prompt customer support, and video calls to make things work.

VAMA

Aug 05, 2024  on Shopify

brilliant service, brilliant interface! I would give 10 stars if it was possible

Kay L'Artiste Studios

Aug 04, 2024  on Shopify

Shubhankar and Sidepanda were incredibly helpful! Shubhankar guided me through the process of integrating appointments into my website pages, a step that was holding up my launch. Thanks to his clear instructions and support, I’m now confident and ready to go live. Thank you, Appointo!

ShineRefineAuto

Aug 04, 2024  on Shopify

Great customer service great app, and free to use.

KAIJUU Fibers

Aug 03, 2024  on Shopify

Straight forward and easy to use. Suggest all owners to use their demo first.

Selected Lines

Aug 02, 2024  on Shopify

Amazing App

Anthony & Home Residential Designs

Aug 02, 2024  on Shopify

Nothing but helpful, worked with me until everything was working as intended with the appointments on my site. Also, a very swift response to my initial question/problem.

Greyha

Aug 01, 2024  on Shopify

This is very help full app.. i realy like it.. thanks

Aurora Skincare

Jul 31, 2024  on Shopify

They are great, the customer services is lightening fast I have to say. I had an issue and they helped me in 2 minutes I think. I just started using this so I can't say much about the software but the customer service is awesome, which leads me to think that everything should be way easier.

Loya Wellness & Care

Jul 30, 2024  on Shopify

Simple app and great service!

Der Opal Store

Jul 30, 2024  on Shopify

Gute Sache, aber leider geht das nur mit einem Produkt verknüpft, weshalb das dann im Shop bei den Produkten immer zu sehen ist.

BIA BORO MENSWEAR

Jul 29, 2024  on Shopify

Great Support and working app

Pembina Valley Bus Charter Inc.

Jul 29, 2024  on Shopify

Had fast service when asking how to access the mobile app. They even graciously offered it for me for FREE, when the app typically costs $10 per month.

gatewayworkshopsvenuecourses

Jul 29, 2024  on Shopify

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