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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (352)

Overall rating
4.9

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Croma Vera Wines

Jul 23, 2024  on Shopify

Many options, great support.

Mira Fertility Test

Jul 22, 2024  on Shopify

Amazing customer support team of EAB, they are helping with all my inquires. While the settings out of the box are not ideal, team is always ready to help and accommodate my requests with potential solutions to meet my needs.

lisasenergyhealing

Jul 22, 2024  on Shopify

I’ve been using the Easy Appointment Booking app, and I absolutely love it! Their customer service is exceptional – incredibly helpful with assisting in fixing bookings. The features are great, making the booking process smooth and efficient. I highly recommend this app to anyone looking for an easy and reliable appointment booking solution.

Himedi

Jul 22, 2024  on Shopify

I had to learn how to use many of the features, but the instructions are straightforward once you read through carefully. Ray is quick to respond and proactive in fixing any glitches or explaining how to set things up properly. Thank you.

Aleksandra’s Chocolate Cafe

Jul 21, 2024  on Shopify

fantastic customer service. I had a few issues setting up our event booking, user error. The help I got was fantastic. Thank you

Dreadshop

Jul 21, 2024  on Shopify

Great app, even greater support team. Definitely recommend! ✨

The Hand-Made Fish Company

Jul 17, 2024  on Shopify

Great app for me and superb support from the team. I’m not a computer person and I needed help customising a few things . They were very responsive and talked me through a very simple fix that suited me perfectly.

Dublindanceshop

Jul 16, 2024  on Shopify

Super easy.to use

TheShabbyWick

Jul 16, 2024  on Shopify

This app is incredibly easy to use and that stands on its own. But the technical support is amazing! We've grown from the free version and have found ourselves upgrading because of all the features available. Highly recommended.

KATARUTA

Jul 15, 2024  on Shopify

TechWizGal

Jul 08, 2024  on Shopify

Awesome app! Ray & his team are very willing to work with you directly. Not often you have the Founder & leadership so involved in customer success. Highly recommend

Patty-Cakes International

Jul 06, 2024  on Shopify

Forkin' Sweet Food Tours

Jul 05, 2024  on Shopify

the flexibility and wide variety of features make this application suitable for many business needs. their customer service is also top notch, I've gotten help with issues within less than 5 minutes!

Tuft-Love.com

Jul 05, 2024  on Shopify

I have used it for 3 years and love it. Support is top-notch. Thank you, Qalvin

Toronto First Aid Certification Inc.

Jul 03, 2024  on Shopify

Easy Appointment Booking offers all the features that we were looking for in a booking tool (and more). Their team has been very responsive and supportive and has helped us with setting up and giving guidance on how to use the app to best suit our needs, and in follow-ups and troubleshooting. We highly recommend Easy Appointment Booking.

Urban Indigo

Jun 28, 2024  on Shopify

Excellent customer service, and very responsive. They go above and beyond to assist with any challenging request, highly recommend.

The Occult Château

Jun 26, 2024  on Shopify

absolutely LOVING the app so far! And GREAT customer service! I needed a quick visual update to my theme where the booking button was and it was fixed within minutes!

Le Cubicule

May 19, 2024  on Shopify

Integrates perfectly with my theme, super easy to use, allows my customers to book appointments quickly. There are a lot of options to customize bookings, I couldn't ask for anything more. I like that they continuously work on the app and add new features.

Mustang Meadow

May 15, 2024  on Shopify

Love love love this app! We run a horseback riding barn and had the hardest time finding a scheduling system that worked for us and that we could easily use. We are not very tech savvy! The customer service is amazing and they were able to walk me through everything. Most definitely recommend, worth every penny!!!

by Kin Aesthetics

Apr 25, 2024  on Shopify

Qalvin and Joy were super helpful. I had some confusion with setting this app up, but with their help we figured it all out and it's working great!

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