Reviews: Easy Appointment Booking App

Customer reviews: Easy Appointment Booking App

Reviews (403)

Overall rating

5

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What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

User-friendly interface and ease of setup
Flexible booking options suitable for various business needs
Exceptional and responsive customer service
Seamless integration with existing systems like Shopify and calendar apps
Ability to customize bookings and correspondences

Common Concerns

Lack of support for monthly rotating schedules for some businesses
Occasional technical glitches, though swiftly resolved by support
Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Bando

Mar 28, 2024 on Shopify

App seems to fit our needs well. During setup, the support team was very helpful!

D Scents Candles and More LLC

Mar 27, 2024 on Shopify

This is one of the best apps for booking. Easy to use and very helpful.

EdPlace

Mar 27, 2024 on Shopify

Great app. Incredible responsive and helpful team

Obscuria - Pottery Studio & Gift Shop

Mar 26, 2024 on Shopify

Excellent customer service

Ghoulish Mortals

Mar 22, 2024 on Shopify

This was such an easy system to setup and get going. Very intuitive interface... everything just made sense. We did have a couple of questions on the best way to do somethings and between Qalvin and Ray they both responded so damn quick! Even late into the night sometimes! Highly recommended!

Elora Distilling Company

Jan 05, 2024 on Shopify

We have been using this program for over a year without any issues. We had a self-inflicted issue and the team at Easy Appointment Booking jumped in to diagnose the issue and solve it on the backend to get us back up and running in no time. This tool is a huge revenue generator and we were back on our feet in no time. Thank you

We Are The Same

Jan 03, 2024 on Shopify

This app is really easy to use, and they provide you with a lot of links, demos, and support if you have any trouble. Support gets back to you incredibly fast. There are a few random glitches you may encounter throughout the year (like problems with Daylight Savings Time around the world not being synched properly to the US so affecting your booking times), but support is so good, they get it fixed pretty fast. It connects really well to Zoom, creates links for my clients, and sends reminder emails. I love the ease of this app, which is why I am a fan.

Dock Talk

Jan 03, 2024 on Shopify

Great support from Ray and the team. Process is pretty simple to setup and easier than similar booking apps I've tried. Pricing is similar and more cost effective per user if you have a big team. 10/10 Experience