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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (359)

Overall rating
4.9

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

www.lovexlove.fi

Dec 11, 2024  on Shopify

Easy to use and works perfectly for our Bridal Studio appointments. Got help promptly and efficiently when needed.

Glass Monocle Eyecare

Dec 11, 2024  on Shopify

ellayyomx

Dec 10, 2024  on Shopify

HoliRaw Nutrition

Dec 10, 2024  on Shopify

Helpful and user friendly!

TE Training Center

Dec 10, 2024  on Shopify

The team at Easy Appointment Booking is absolutely fantastic. We needed an app to manage bookings for our baseball and softball training facility, which includes batting cages. Our requirements were quite specific, and we needed a solution that wouldn’t break the bank. After trying almost every app on the Shopify store, we found that Easy Appointment Booking not only met all our needs but also exceeded our expectations. Their team was incredibly responsive, answering my numerous questions usually within a couple of hours, if not immediately. This level of support was provided even before I signed up for a paid subscription. They also offered an onboarding call to help us get started and scheduled a go-live meeting to ensure everything was in order before we launched our website. The app itself is great and easy to use. I highly recommend the Easy Appointment Booking app. I don’t think there’s a better app or team on the market.

The Golf Guys

Dec 09, 2024  on Shopify

App is working great and responsive team

Queijaria Santa Vitória

Dec 01, 2024  on Shopify

Excellent app. It also has excellent, fast and reliable support.

aiva®

Nov 28, 2024  on Shopify

excellent

RecordXpress

Nov 27, 2024  on Shopify

Excellent support. My issue was quickly resolved.

Koi Atelier

Nov 26, 2024  on Shopify

Very responsive, kind, and helpful.

Skinbar by Nicole

Nov 25, 2024  on Shopify

The best app in Shopify for service based businesses. Excellent logical flows. Appreciate the immediate response time to questions and constant updates and upgrades. Highly recommend!

Sue-Ann Staff Estate Winery

Nov 25, 2024  on Shopify

The app is easy to use and set up and the team is incredibly responsive when you have technical questions. Big shout out to Ray for speedily fixing a tiny glitch for us on Saturday! Would definitely recommend this app to others.

Chadkirk's Farm & Country Store

Nov 24, 2024  on Shopify

It's incredibly easy to set up and use and customer service is always really fast and helpful. Can't recommend using this app enough!

The Whispering Willow Farm

Nov 19, 2024  on Shopify

I would recomment this app to anyone that would benefit from appointment booking. We have never had an issue with the app and has always worked perfectly. The customer service is top notch as well.

Brulique

Nov 12, 2024  on Shopify

I finally found the perfect app for booking services! It's the only one I've seen that skips the usual checkout hassle, making booking so streamlined and easy. The support team is amazing—Ray was super helpful and quick to respond. Highly recommend!

The Green House

Nov 12, 2024  on Shopify

Easy to use!

BEAUTY CODES

Nov 11, 2024  on Shopify

Great support and availability for troubleshooting. We love the app so far as it supports the business needs with in person bookings, virtual bookings while keeping all ecommerce and event bookings in Shopify for clear reporting.

Ryle Menswear

Nov 10, 2024  on Shopify

Customer service works very well! Fast and helpful

STUDIObyU

Nov 08, 2024  on Shopify

Been using it for 3 years, awesome support as well as real world useful features!

Ritual Relish

Nov 07, 2024  on Shopify

Great app that does exactly what I need for scheduling and offering bundles and class passes. Great support, too.

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