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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

Reviews (403)

Overall rating
5

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Buderim Distilling Co

Oct 16, 2024  on Shopify

Great app for bookings/ events. Ray's customer service was top tier!

Intuition Physician

Oct 15, 2024  on Shopify

Not only is it perfect -- exactly what I was looking for, a way to book consultations right on my product page at checkout -- but also when I came up to an issue with installing multiple options and could not figure out how to correct it, the team was immediately responsive, kind, and fixed it perfectly. THANK YOU so much I was so impressed! xoxo, Laura

Lovebngpretty Healing

Oct 14, 2024  on Shopify

The response time is lightning fast and my issue was resolved at lightning speed as well. I have been receiving an influx of bookings effortlessly, I'm super happy with this app and the customer service!

The Capital Distillery

Oct 10, 2024  on Shopify

The app suits my needs and is just what I was looking for. The support is exceptional and speedy. Would highly recommend.

Flutterby Macarons

Oct 07, 2024  on Shopify

I want to thank the support team for their prompt and efficient help. They resolved my issue quickly and made the whole process so easy. Excellent!

Stash

Oct 06, 2024  on Shopify

Great features and superb customer service.

Gracie Jiu-jitsu Fourways online store

Oct 03, 2024  on Shopify

Easy integration for our booking system. Helpdesk is quick with any queries that we have.

STARKraum

Oct 03, 2024  on Shopify

Excellent Support at Easy Appointment Booking! I've been using Easy Appointment Booking for a while now, and I have to say the customer support is outstanding. Every time I had a question or ran into an issue, the team was quick to respond and incredibly helpful. They went above and beyond to ensure everything worked perfectly for my business. Their dedication to providing clear, step-by-step guidance really makes a difference. It's rare to find such attentive and knowledgeable support these days. Highly recommend!

Amsterdam Garden Centre

Oct 01, 2024  on Shopify

Customer service was fantastic. I needed assistance and Qalvin hopped on a call with me immediately and helped me problem solve my issue. Hopefully I can continue to replicate his teachings today!

All Things Quilty

Oct 01, 2024  on Shopify

AMAZING CUSTOMER SERVICE! I had some very specific needs for scheduling various classes. Joy and Qalvin were both available to help me navigate the app and get my first class sessions set up.

Inserrata

Sep 28, 2024  on Shopify

Super app, there is everything you need!

Cook and Craft Collective

Sep 25, 2024  on Shopify

Great tool to take online bookings. Team are helpful too when you need to ask!

Lunico Candle Co.

Sep 22, 2024  on Shopify

Ray and the team have been so helpful in getting our events set up and customised. There are so many options available in this app, and along the way we've had a few questions, and they've been right on the ball to help us. We are very happy with this booking solution for our store.

Bi Bim Bap

Sep 16, 2024  on Shopify

Hello, it was very good he help me and explain tio me everything !

Blank Studio London

Sep 14, 2024  on Shopify

Wonderful customer service

Flinn And Steel

Sep 13, 2024  on Shopify

So far, this app has been far superior to others we have used in the past, with so many customisable options and configurations! It also has a number of integrations meaning it can be used in a way that best suits your team. The Servicify team are also incredibly friendly and quick to help with anything they can. We now use this app for both our Shopify stores and would highly recommend!

Ashton Hills Vineyard

Sep 11, 2024  on Shopify

Emily Daws Textiles

Sep 10, 2024  on Shopify

Amazing, fast customer support!

Jo Loves

Sep 10, 2024  on Shopify

Ourika London

Sep 10, 2024  on Shopify

This app is brilliant! Really easy to use and super impressed by the customer help - they responded really quickly and helped me solve any queries I had. Such a handy app for a Shopify business.

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