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Customer reviews: Easy Appointment Booking App

Develop by Shopify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (425)

Overall rating
4.9

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Where Dragons Play

Oct 22, 2025  on Shopify

very responsive and helpful and even followed up when I hadn't responded in a while to make sure my issue was resolved!

eutaptics® FasterEFT™

Oct 17, 2025  on Shopify

Support team was always very helful, and I am grateful.

Nina Lumi

Oct 14, 2025  on Shopify

Very good app, easy to work and the support was great from Zack!

Madamas - Antwerp

Oct 13, 2025  on Shopify

Great customer service! Very quick response and very friendly.

Thalie Salmon

Oct 09, 2025  on Shopify

Very great app, i use the free plan for now and its super intuitive and efficient. I needed help with something, the team was so helpful and patient, i recommend !

LŪMA Cycles

Oct 08, 2025  on Shopify

The app is intuitive and tech support is excellent!

Leon Courville, vigneron

Oct 01, 2025  on Shopify

L'application n'est pas évidente, mais le service à la clientèle est exceptionnel, surtout avec Joy! Je lui donne 10 étoiles

Puppy Community

Sep 29, 2025  on Shopify

Support was out of this world! I had a few issues (user error) getting the app to sync with my item, but with a few emails, they had it working perfectly.

Toda Frágil

Sep 29, 2025  on Shopify

El equipo super atento a mis dudas

Brush It

Sep 28, 2025  on Shopify

Amazing! Helped me with all my questions instantly and the app has more features than any other booking app!

Total Group of Companies

Sep 24, 2025  on Shopify

We had a chat with Zack and he was just amazing. Helped us like a champ!!

Lucky Feet Shoes

Sep 22, 2025  on Shopify

Great customer support!

Spot Turf Company

Sep 17, 2025  on Shopify

Have been using this app for about a month. So far, support has been great. They answer via chat very quickly, and the app functions as expected.

THE DUKE Destillerie

Sep 17, 2025  on Shopify

Großartiger Support. Programm funktioniert so wie man es erwartet und ist sehr vielseitig. es gibt ein paar Feinheiten bei den Einstellungen, aber mit etwas Übung versteht man diese auch.

carlottagherzi

Sep 11, 2025  on Shopify

Made to be Messy

Sep 08, 2025  on Shopify

The support of this app is second to none. Any issues that arise the team has fixed or looks into solutions promptly. I love how they accept feedback and suggestions to make the app better and they do try to action the ones they can. It's a great app already and I just know its going to keep getting better and better.

Sanctuary

Sep 05, 2025  on Shopify

The live help is top notch! thank you

The Doormat Company

Sep 05, 2025  on Shopify

Ray was extremely helpful walking me through the best plan for my shop's needs.

SKELETONS: Museum of Osteology

Sep 05, 2025  on Shopify

This app is very robust and the customer service is prompt and efficient, even while on the free trial.

Academy Sim Racing

Aug 30, 2025  on Shopify

Works great!

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