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Customer reviews: Easy Appointment Booking App

Develop by Shopify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (412)

Overall rating
4.9

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Little Black Dress

Jan 06, 2026  on Shopify

Very responsive and expert customer team. Had a few, specific teething problems but quickly resolved. Simple App to use, although you do have to upgrade for a few of the more sophisticated integrations. However, the free App is highly recommended.

HARAS GODIVA

Dec 20, 2025  on Shopify

excelent support service. best in class

Life Preservers First Aid Inc.

Dec 16, 2025  on Shopify

Great functionality and customization options, looks very professional and a huge upgrade for our customer experience. Ray and his team are super helpful, friendly, and always responsive if we need any support. Highly recommended!

CaliQuiltCo

Dec 12, 2025  on Shopify

Very helpful when figuring items out. They message right away!!

Dating Helpdesk

Dec 12, 2025  on Shopify

AMAZING customer service! They are always available to help!

BRASS DRAGON GAMES

Dec 11, 2025  on Shopify

Joy was a joy to work with- she walked me through step by step on a setup that I was confused about. She offered quick and thorough responses with screen shots. 100% glad I installed this app.

Love, Georgie

Dec 10, 2025  on Shopify

The app has an amazing range of features; well worth it in our experience so far. The ability to use one app for both appointment scheduling AND 1-off event ticketing is key for us. The calendar integration works great, and the team is SUPER responsive if you have any questions or weird edge-cases.

The Wick and Wine Experience

Nov 22, 2025  on Shopify

Amazing service! Fixed my errors and made life a little bit easier for me around the holidays. Thank you!

The Crystal Shop & Co

Nov 16, 2025  on Shopify

the online help team are very efficient, communicative and helpful - even on a Sunday afternoon! Thank you

Nour Hammour

Nov 05, 2025  on Shopify

Telemark Nordic Club

Nov 05, 2025  on Shopify

ALBISIA

Nov 04, 2025  on Shopify

The support team is very helpful.

Evans for Everyone

Nov 03, 2025  on Shopify

White & Jones

Nov 02, 2025  on Shopify

Amazing Costomer service. Works flawlessly with my google Calender. Highly recommend

Melange Bridal

Oct 31, 2025  on Shopify

Love it! Super easy to set up, and the customer service team responds quickly and resolves any issues right away. Highly recommend!

event image co.

Oct 31, 2025  on Shopify

This is one of the loveliest software support teams I've encountered - and I use a lot of software and apps! The app itself was fairly straightforward to get going without looking at any directions, and anything that I wasn't sure on, I was able to find a helpful video to sort out. In the end, I only had one thing I actually had to ask support about in regards to setup. I also came in hot with a crisis on my other software and a need to switch to them with a FAST turnaround and they were GREAT in helping me through the import process to get my existing bookings ported over. I couldn't find another option that was as clean and easy to use that would also import my current bookings over. I had a LOT of questions through this process and their support was LIGHTNING fast. Many apps take a day or two to respond, which is fair - but these guys were on it like within an hour max. Ultimately, I can see they really care about what they are doing and are super responsive, that's worth it's weight in gold when you need to rely on a booking software app.

Where Dragons Play

Oct 22, 2025  on Shopify

very responsive and helpful and even followed up when I hadn't responded in a while to make sure my issue was resolved!

eutaptics® FasterEFT™

Oct 17, 2025  on Shopify

Support team was always very helful, and I am grateful.

Nina Lumi

Oct 14, 2025  on Shopify

Very good app, easy to work and the support was great from Zack!

Madamas - Antwerp

Oct 13, 2025  on Shopify

Great customer service! Very quick response and very friendly.

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