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Customer reviews: AOV.ai Bundles Upsell

Develop by Shopify

The AOV Bundle & Upsell app helps Shopify store owners increase average order value (AOV) through smart bundling and upsell strategies. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (719)

Overall rating
5

What Merchants Think

Merchants consistently praise "AOV Bundles Volume Discounts" for its ease of use, impactful results in increasing average order value, and exemplary customer support. The app is often highlighted as a game-changer that seamlessly integrates with stores, offering straightforward setup and a user-friendly interface. Numerous reviews attribute a great part of their successful experience to the efficient and supportive customer service team, particularly mentioning individuals like Hana, Damian, Raymond, and others for their dedicated assistance.

Key Strengths

  • Easy to install and use, requiring minimal setup time.
  • Effectively increases average order value by providing attractive bundle options.
  • Outstanding customer support characterized by quick and personalized assistance.
  • Ability to customize and optimize the app for specific store needs.
  • Consistent positive feedback about the customer service team’s professionalism and skill.

Common Concerns

  • A desire for more features to be integrated into the app.
  • Occasional need for tweaks post-installation.

Final Thoughts

Overall, "AOV Bundles Volume Discounts" is highly recommended by merchants for its robust functionality and top-tier support services. The app offers a significant opportunity for increasing revenues through upselling, with a team that ensures a smooth and efficient user experience. Its consistent positive reception, especially in customer service excellence, makes it a valuable tool for any Shopify retailer.

Skin Alchemy

Oct 20, 2025  on Shopify

The customer service for this app is outstanding! I'm new to this app and experience of offering bundles/volume discounts and needed some guidance and had several questions. Dana was super helpful, guiding me and answering my questions. I would highly recommend this app. It's a great asset for any website and the customer service offered is exceptional.

Fibre Europe (B2B)

Oct 20, 2025  on Shopify

This app does exactly what I needed it to do which was have tiered product discounts. Any problems and the help desk was incredible. Helped me with anything I needed, very quick and knowledgeable! Thank you very much :)

muunchy.de

Oct 20, 2025  on Shopify

We had a very good onboarding with the App, thanks to Susan from the support team. Everything seams to run smoothly, we will continue to test the app in live mode

Blue Mist

Oct 19, 2025  on Shopify

Got AOV Bundles Volume Discounts initially to setup volume discounting but it does so much more! I reached out to support and Susan got me all setup for what I needed. She went above and beyond. You can tell she knows her stuff as well as read my mind on things I needed help with and fully understood my needs. Hands down the more intuitive, fully featured and supported apps on Shopify.

GLASSGUARD UK

Oct 19, 2025  on Shopify

Very impressed with this app and the customer support! The app is easy to use and is the solution we were looking for to build your own bundles and upsell effectively. On top of that, the customer support have been extremely helpful and so quick to respond to any queries we've had, including customizing the look and feel of the app to match our brand.

Valisenter™

Oct 19, 2025  on Shopify

I would like to thank Tiffany for patiently and carefully completing all the tasks I requested. Great job!

Team Grow

Oct 19, 2025  on Shopify

Susan helped me get my volume discount set up within minutes, branded to my store's colors. Plus gave practical recommendations on how to use the product. Thank you!

Autenso

Oct 17, 2025  on Shopify

The agent Dana was unthinkably unusefull, unresponsive and unable to help with my problems. If you get her its just better to delete the app

Levaxco

Oct 17, 2025  on Shopify

I had an excellent experience! The support team was absolutely amazing — quick to respond, professional, and incredibly helpful throughout the entire process. Every question I had was answered clearly, and they went above and beyond to make sure everything was taken care of. What really stood out to me was the speed and efficiency. I didn’t have to wait long for any updates or resolutions, and everything was handled smoothly from start to finish. It’s rare to find this level of responsiveness and customer care these days. Overall, I’m extremely satisfied and would highly recommend their service to anyone looking for reliable, fast, and friendly support!

The316co Store

Oct 17, 2025  on Shopify

I just wanted to say thank you for the amazing instant support—it's been incredibly helpful every time I've reached out. Quick responses and clear guidance make a huge difference, and I truly appreciate the effort your team puts in. The app itself is fantastic—easy to use, reliable, and packed with features I enjoy. Keep up the great work!

Ella Eleva

Oct 17, 2025  on Shopify

Quedé encantando con esta aplicación, es muy sencilla de usar, ofrece varias funciones como el de crear ofertas por volumen, para armar combos en la página del producto, configurar el widget en el color y fuentes y más.. y no solo se queda allí, una vez que el visitante llega al carrito y pasarela de pago, se puede seguir ofreciendo más artículos para aumentar ventas potenciales. La atención de Annie fue excelente, atención rápida y muy atenta a que las solicitudes se cubran, todo desde el chat. Para ser gratis esta app, esta genial. Lo recomiendo ampliamente

Primea

Oct 16, 2025  on Shopify

Couldn't ask for more. As soon as I installed I had a little trouble with navigating the settings and fitting the widgets in my product page but Annie from customer support took me through the process and it works really well. Highly recommended!

Zekira

Oct 16, 2025  on Shopify

The setup was incredibly easy, and the intuitive interface made it simple to create compelling bundles that my customers can't resist. My revenue should now significant be boosted. The customer support is top-notch.

functional-science

Oct 15, 2025  on Shopify

Great - I was helped by Dana and she was amazing - helped me get everything sorted so quickly and very friendly! Best customer service / support I've ever received! Thanks Dana! :) Jack

Dirtycash

Oct 15, 2025  on Shopify

"If I could, I would give 10 stars. Support (Susan) was incredibly prompt, and all my design adjustment requests were implemented almost immediately through chat. Amazing app!"

Tansun Sunbeds

Oct 15, 2025  on Shopify

I can’t speak highly enough about both this app and the level of support I received. While configuring the volume discount tool, I ran into a number of issues due to understandable conflicts with a third-party wholesale app I was also using. Since the two tools operate on entirely different pricing systems, it created a complex setup that wasn’t straightforward to resolve. Enter Kyle, an absolute gem. He took the time to fully understand the intricacies of my store's configuration and worked tirelessly over several hours to troubleshoot and find a resolution tailored specifically to my unique setup. His approach was thoughtful, professional and incredibly patient throughout the process. It’s rare to come across someone who not only has the technical expertise but also the genuine desire to help you succeed. In all my experience working with app developers and support teams, I have never had such a positive interaction. Kyle was friendly, communicative and truly went above and beyond to ensure everything worked perfectly. The app itself is fantastic - smart, intuitive, and powerful. Once configured correctly, it performs exactly as promised, delivering flexible volume discounts that enhance both the user experience and our sales strategy. If you’re looking for a robust discounting solution backed by brilliant support, look no further. I genuinely and wholeheartedly recommend this app to anyone. Thank you Kyle for your fantastic service.

PICKLEBITS

Oct 14, 2025  on Shopify

The app works really well. I got great support from Tiffany tailoring it to match my websites theme.

Related

Oct 13, 2025  on Shopify

I haven’t tested the app fully yet, but the support team (Tiffany) has been amazing. She helped me set everything up really quickly and exactly how I wanted. So far, great experience!

Homizee

Oct 13, 2025  on Shopify

Very Good and Helpful App! This app works perfectly and is super helpful for increasing sales. The setup is easy and quick, and the support team is so kind and fast to help. They even enabled features for me very quickly. I really recommend this app — it makes everything simple and smooth!

Intovate

Oct 13, 2025  on Shopify

This app is amazing! Super easy to set-up and with awesome and very quick support. Kyle is very helpfull and every small question is answered quickly and complete. Highly recommend.

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