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Customer reviews: AOV.ai Bundles Upsell

Develop by Shopify

The AOV Bundle & Upsell app helps Shopify store owners increase average order value (AOV) through smart bundling and upsell strategies. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (719)

Overall rating
5

What Merchants Think

Merchants consistently praise "AOV Bundles Volume Discounts" for its ease of use, impactful results in increasing average order value, and exemplary customer support. The app is often highlighted as a game-changer that seamlessly integrates with stores, offering straightforward setup and a user-friendly interface. Numerous reviews attribute a great part of their successful experience to the efficient and supportive customer service team, particularly mentioning individuals like Hana, Damian, Raymond, and others for their dedicated assistance.

Key Strengths

  • Easy to install and use, requiring minimal setup time.
  • Effectively increases average order value by providing attractive bundle options.
  • Outstanding customer support characterized by quick and personalized assistance.
  • Ability to customize and optimize the app for specific store needs.
  • Consistent positive feedback about the customer service team’s professionalism and skill.

Common Concerns

  • A desire for more features to be integrated into the app.
  • Occasional need for tweaks post-installation.

Final Thoughts

Overall, "AOV Bundles Volume Discounts" is highly recommended by merchants for its robust functionality and top-tier support services. The app offers a significant opportunity for increasing revenues through upselling, with a team that ensures a smooth and efficient user experience. Its consistent positive reception, especially in customer service excellence, makes it a valuable tool for any Shopify retailer.

NeuroFuel Poland

Oct 27, 2025  on Shopify

Really happy with AOV.ai Bundle! It’s been a great help in improving my website’s performance and product success. The support team is super helpful, responsive, and always willing to assist. Highly recommend!

VEUR store

Oct 27, 2025  on Shopify

Very fast support (24/7) and great customer service. I needed some customisation made to my widget and Tiffany was able to do it for me in 5 minutes! Highly recommend.

Comari

Oct 27, 2025  on Shopify

I've just installed the app and they are helping me with EVERYTHING! Their customer service is one of the best I've seen and I can guarantee you'll never have a doubt about anything, they answer quickly and the interface is very easy to use.

LEDPLANET.NL

Oct 27, 2025  on Shopify

I think it’s an amazing app. Considering it’s a free app, you really can’t expect that much — but this is just incredible service. They’re quick, always on top of things, and they make changes exactly the way I want. There are also an incredible number of customization options to make it look perfect on the front end of the website and in the webshop — and it actually works really well.

Luna & Lane

Oct 26, 2025  on Shopify

Top app. Doet het super goed voor mijn webshop. De klantenservice staat ook altijd paraat en fixt mijn problemen in enkele minuten. Het allerbeste is dat het gratis is! Het enige minpunt vind ik is dat ik bij mijn thema (Horizon, van Shopify zelf) niet de kleuren en typografie zelf kon aanpassen handmatig. Dit moest via de klantenservice-chat worden geregeld. Zou fijner zijn als ik dat zelf handmatig kon doen. Desalniettemin, zeer snel geholpen en gefixt door de klantenservice-chat.

Prep U

Oct 26, 2025  on Shopify

Almost too easy to use. When I had an issue, the support was fast and amazing. Annie was able to help me quickly to get up and running. I'd highly recommend grabbing this app!

AYỌCATHY

Oct 25, 2025  on Shopify

The other reviews are correct -- the customer service here is great. Kyle was first helping me and then Susan picked up due to change in shifts. Both were quick/responsive and were knowledgeable and able to quickly pinpoint what my issue was (turns out the issue was due to user error ;p). Susan was able to help me set up my mix and match bundle! Thank you so much

Onna Mood

Oct 24, 2025  on Shopify

J'adore cette application ! J'ai enfin trouver une app qui me permet de proposer les offres que je veux ! Et si vous avez besoin d'aide, le service client est super réactif ! Je remercie sincèrement Susan !

Westman shaving

Oct 24, 2025  on Shopify

The app works great with lots of customisation. I reached out to the support team to allow a couple of settings in the backend and change the default font and got a reply and a FIX within minutes. Tiffany was absolutely brilliant in her customer service!! Thank you so much. I am happy that I have decided to find alternatives to my old bundle app and found this one.

Camisetas de Futbol

Oct 24, 2025  on Shopify

I've never came across a support service so superb. The person helping me (Annie) really exceeds the expectations. Always there to provide support, proactively suggesting improvements and delivering the answer to the requests super quick. I could not be more glad with their service. Totally recommended.

Tommy Berry

Oct 23, 2025  on Shopify

Exceptional App and Even Better Support! As someone who pays close attention to every detail, I rarely find an app that meets my standards so perfectly. The AOV Bundle Upsell app not only delivers exactly what I needed, but the support team truly exceeded expectations. Tiffany and Susan provided outstanding service from start to finish, handling every custom request with kindness, precision, and incredible speed. Even the more complex adjustments were immediately escalated to the relevant team and resolved in no time. It’s rare to come across such a responsive and dedicated support team. If you care about quality, performance, and a team that genuinely listens and acts fast, this is the app for you. Highly recommended!

GLIIM

Oct 23, 2025  on Shopify

The app is absolutely fantastic. There are so many options for bundles, and the assistant is unbeatable, trying to make everything possible.

Lakinza K-beauty

Oct 23, 2025  on Shopify

Amazing Support from Annie! Annie was incredibly helpful in setting up the app for my store. She guided me step by step, answered all my questions with patience, and made the whole process so easy and stress-free. Her expertise and friendly support truly made a difference. Thank you, Annie, for going above and beyond!

Gold Spectrum

Oct 22, 2025  on Shopify

Annie made the app setup a breeze! if I could give 10 stars, I would. We switched from a different Bundling app because they were terrible to work with, but AOV has been great.

Neurelio

Oct 22, 2025  on Shopify

This is exactly what I’ve been looking for! AOV AI has been a fantastic addition to my store. It brings together all the tools I’ve been searching for in one simple, well-designed app. The setup was smooth, and everything just works the way it should. Big thanks to Annie for the outstanding support — she was responsive, clear, and made getting started effortless. Really appreciate when an app delivers both great features and great service. Highly recommend!

ANSE ROYALE

Oct 22, 2025  on Shopify

Nice app, and easy to use and really quick customer service to help touch up the website. Recommended!

LEEMOONWON

Oct 21, 2025  on Shopify

This app made it easier to create the product-specific discount options I wanted. The app also offers excellent customer support. Annie not only answered my questions, but also thoroughly reviewed my website as if she were a colleague, offering suggestions I hadn't even considered.

WackyVenture

Oct 21, 2025  on Shopify

I had a great experience with the support team, especially Macy, who was super helpful and responsive. She helped adjust the styling to better match my store and handled everything quickly and professionally. The app's “Sync theme color” feature is really handy, it auto-generates color combinations that fit your store’s theme, and I was able to find one that looked perfect. Macy even went the extra mile and adjusted the font to seamlessly match my store’s design. Everything was done efficiently and with clear communication. I really appreciate the proactive support and how easy the app is to use. Highly recommended for anyone looking to enhance their store!

Sokradorf

Oct 21, 2025  on Shopify

I've just installed the app and I can't believe how super easy it was to do so and the amount of support I've had from the team. Shout out to Tiffany!

iiGears.com

Oct 20, 2025  on Shopify

Great app, when I first installed it I had an issue with the cart, the chat support replied (Lydia) to my message in less than 1 minute and was able to resolve it really quick! This is one of the fastest support I've experience, I recommend this app!

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