Shopify Amplified App Review: Features, Pricing & User Feedback

Name: Amplified Email &amp; Abandon Cart
Brand: Amplified
SKU: shopify-amplified-app-by-amplified
Rating: 4.6 (660 reviews)

Customer reviews: Amplified Email & Abandon Cart

Shopify Amplified helps merchants streamline store management with powerful automation and analytics tools. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your Shopify store.

Reviews (660)

Overall rating

4.6

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What Merchants Think

The app "Amplified Email & Abandon Cart" receives mixed reviews from merchants. Many users appreciate its ability to enhance marketing skills and assure email delivery. However, there are significant concerns about the app’s customer service and some technical issues.

Key Strengths

Enhances marketing skills for both beginners and seasoned marketers.
Ensures emails are delivered to customers effectively.
Quick and easy setup process.
Support team often commended for being helpful and quick to assist.

Common Concerns

Several complaints about inadequate customer service and delayed responses.
Issues with the email quota on the free plan not updating correctly.
Repeated verification requests for Shopify account without visible action.

Final Thoughts

Overall, "Amplified Email & Abandon Cart" is recognized for its potential to boost marketing efficiency and ease of use. However, the app would benefit greatly from resolving customer service challenges and technical anomalies to improve user satisfaction.

Amz Return Boxes

Nov 14, 2024 on Shopify

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GMBC Apperals

Sep 14, 2024 on Shopify

Amplified Email & Abandon Cart motivate both beginners and long time marketers and also improve marketing skills and ensure emails are delivered to customers.

Chatpata Chammach

Jul 15, 2024 on Shopify

Pathetic customer service. Their free plan provides 500 emails per month. I have only sent 100 emails and they are showing that monthly quota has expired for more than a month now. I reached out to the customer support and its been 2 weeks. I am yet to get a solution on this trivial issue

Whoopsie Daisy

May 23, 2024 on Shopify

The problem with this app is they count on your forgetting that over time this app will cost more and more regardless if your income goes up or not because its based on the size of your customer database which grows with time even if your income stays the same. So you can start out paying $29 and over a few years even with no increase in income it'll end up being well over $100. Also these price tiers they list are misleading, they increase far more incrementally, roughly ever 500 customers the price increases, regardless if your sales have increased or not. And while this app may seem worth it at $29 its certainly not worth it as the price goes up and up with no additional service. The best way to avoid THIS SINK HOLE is to just pick out a different app with a different price structure.

SunShaydz

May 04, 2024 on Shopify

Customer support is incredible. Received an instant reply from Mo and he sorted out my issue right away.

HB LONDON

Apr 03, 2024 on Shopify

Just started using the app, Waqas was very helpful with setting up and looking forward to using the app going forward

Old Whippersnapper's® Natural Handmade Manly Soaps

Feb 02, 2024 on Shopify

Site keeps asking me to have them verify shopify account. After around 10 requests with no action I GIVE UP! Poor customer service.