I signed up for this app at the $29/month plan and was shocked to discover they later increased the subscription price without any notice and without me even using the app. I didn’t receive a single value or benefit, yet they continued charging me for months at a higher rate I never approved. When I reached out, support admitted they could only refund a small portion (three months) as an exception, even though the majority of the charges were never authorized in the first place. Their explanation was that “the responsibility for managing subscriptions falls to the account owner,” which feels extremely unfair when the pricing was changed on their end without clear communication. To make things worse, the app showed up as “unsupported” in Shopify, which made it impossible to manage or cancel properly. Shopify is aware of this issue, but the app developer still refused to take responsibility for the unapproved charges. This experience has been incredibly disappointing. If you’re considering installing this app, please keep a close eye on your billing—because they do not make pricing changes transparent, and you may end up paying for services you never used.

STAY FAR, FAR AWAY. CAUTION This is by far the worst Shopify app experience I’ve ever had. Within DAYS of installing, they pulled every single contact from my store without my permission, automatically added them into their system, and then used that as an excuse to auto-upgrade my plan and start charging me THOUSANDS of dollars for an app I wasn’t even actively USING. I didn’t create campaigns. I didn’t send emails. I didn’t approve an upgrade. They did it all automatically and billed me for it. I learned the hard way. Don’t make the same mistake.

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Amplified Email & Abandon Cart motivate both beginners and long time marketers and also improve marketing skills and ensure emails are delivered to customers.

Pathetic customer service. Their free plan provides 500 emails per month. I have only sent 100 emails and they are showing that monthly quota has expired for more than a month now. I reached out to the customer support and its been 2 weeks. I am yet to get a solution on this trivial issue

The problem with this app is they count on your forgetting that over time this app will cost more and more regardless if your income goes up or not because its based on the size of your customer database which grows with time even if your income stays the same. So you can start out paying $29 and over a few years even with no increase in income it'll end up being well over $100. Also these price tiers they list are misleading, they increase far more incrementally, roughly ever 500 customers the price increases, regardless if your sales have increased or not. And while this app may seem worth it at $29 its certainly not worth it as the price goes up and up with no additional service. The best way to avoid THIS SINK HOLE is to just pick out a different app with a different price structure.

Customer support is incredible. Received an instant reply from Mo and he sorted out my issue right away.

Just started using the app, Waqas was very helpful with setting up and looking forward to using the app going forward

Site keeps asking me to have them verify shopify account. After around 10 requests with no action I GIVE UP! Poor customer service.

HIGHLY RECOMMEND. I must've downloaded this app right at the beginning which was just for abandoned carts, and then it grew into this full flown self sufficient app, which is so simple to use and i have never even considered a replacement for this app, because it does so much. Great support staff who are always available to solve any issue.