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Customer reviews: Amped: Email & SMS Popups

Develop by Amped

Reviews (35)

Overall rating
4.8

What Merchants Think

Overall, merchants have expressed immense satisfaction with "Amped: Email & SMS Popups" for its effectiveness in significantly boosting email opt-in rates and improving customer engagement. Many users have praised the app's functionality and its seamless integration with various services, contributing to an enhanced e-commerce experience. Several merchants highlight the app as a worthwhile investment despite cost considerations. However, a small subset of users reported dissatisfaction regarding customer support responsiveness.

Key Strengths

  • Significant improvement in email opt-in rates, often doubling or tripling previous metrics.
  • High-quality customer service with personalized assistance and onboarding support.
  • Ease of setup and effective integration with platforms like Klaviyo.
  • Responsive design and customizability of pop-ups that enhance user experience.
  • Proactive support team that goes above and beyond in assisting with app utilization.

Common Concerns

  • The cost of the app may be a concern for smaller brands.
  • Occasional lapses in communication from the support team.

Final Thoughts

"Amped: Email & SMS Popups" has been well-received for its efficacy in improving email marketing strategies through enhanced opt-in rates and intuitive design features. While a minority of users have experienced issues with communication, the overwhelming sentiment is positive, underscoring its role as a valuable tool for e-commerce businesses seeking to leverage subscriber marketing.

Go Rings

May 30, 2024  on Shopify

Expensive for a small brand? Yeah, kinda. Worth it? Yeah, absolutely. Our email opt-in rate went from a 3.44% to 8.09% in less than a week! The numbers don't lie. We've only been with Amped for a week or so, but am super impressed so far. Their customer service is top notch, and the product is truly a game changer. Excited to learn more and see how Amped helps our email game thrive.

Big Shiny Balls

May 28, 2024  on Shopify

the team is super responsive and helpful. We had had several changes on our pop-up store as we scale our business and they have been helpful in making changes, creating designs, and even assisting on a holiday weekend. highly recommend

BASBAS

May 27, 2024  on Shopify

Some of the best customer service in the business. They designed and implemented my first test and helped me understand all the nitty gritty of the integrations with services like Klaviyo.

Eat Jacob

May 14, 2024  on Shopify

Amazing customer support—they don't leave you hanging and can help you make tweaks and personal changes to any integrations. They make it really easy to get set up. The team was a pleasure to work with, and my opt-in rate at launch was about 15%! It seems like a no-brainer addition to the website for me. Thanks, team.

Project Ratchet

May 08, 2024  on Shopify

Transformed our opt-in rate from 3.5% to over 10%. As long as our email marketing performance doesn't plummet (and why would it?) this lift in opt-in will result in thousands of unlocked rev every month. Well worth the price.

Atoms to Astronauts

Apr 12, 2024  on Shopify

klaviyo pop up was 5% Amped about 15% No one knows why, it just is. Pays for itself in minutes. AND excellent (truly excellent) customer service 6/5 stars

Magnum Bikes Online

Apr 07, 2024  on Shopify

Great app with solid service. I believe their original homepage hero read "Popups that don't suck" and their current reads "Popups you can be proud of"... both true! In a DTC world ruled by subscriber marketing, especially with high AOV items, it's awesome to get such reliability for list growth, and the "SaaS with Managed Service" model is exactly the right way to offer it.

MUD\WTR

Apr 05, 2024  on Shopify

Can't recommend Amped enough. I was skeptical at first about how it would improve our opt in rate but there's no denying it when you see the results. It just works. On top of that, their team is great and the onboarding process was the smoothest experience I've had yet. Their customer support is top class. Special thanks to Savannah and Sawyer! Also S/O to Postscript for putting us on! The fact that we can utilize the onsite opt-in feature is a game changer.

Wuffes

Apr 03, 2024  on Shopify

We have been SO impressed with Amped & the amazing team! Sawyer & Kailyn have been amazing to work with and made the implementation process a breeze. This has been a no-brainer decision for us!

ThumbPRO

Apr 01, 2024  on Shopify

Amped is our favorite app on Shopify! We have seen great opt-in rates with this app. Not only are their designs top notch, but their customer service is stellar. We had a great onboarding experience. They helped us with the basics of the design to get us started and answered all our questions. Since that time, David has been extremely helpful whenever we have needed support. He guided us with split tests and offered really great recommendations specifically for our site and the integration of the app. They respond right away to our questions. We have found that Amped integrates wonderfully with our email provider. We highly recommend them. We have seen great results with Amped--well worth it!

onewith

Feb 29, 2024  on Shopify

My favorite tech partner right now. The Amped team has nailed that "software as a service" concept - I am always blown away by their support and their willingness to go above and beyond not just in aiding with inquiries, but actually servicing us as customers to optimize our usage of the app. The Amped team is prompt, thorough, reliable, and just wonderful. Our opt-in rate has skyrocketed, and we love the customizability of the entirety of Amped. THANK YOU, Amped team!

Tiny Earth Toys

Jan 19, 2024  on Shopify

This was the single best experience we've had with a Shopify app for two main reasons. 1. We had incredible onboarding assistance that was proactively provided immediately after we installed the app. This went beyond an automated email flow. We received a personal email with suggestions and willingness to help in the installation that was critical for us. 2. The performance of the email popup is unbelievable. We are receiving take rates on the email popup of over 25%!!!!!! This is more than a 700% improvement over our previously used Klaviyo popups. I could not recommend Amped enough. The best service and technical product out there for building your e-comm funnel.

Saint Rocco's Treats

Jan 16, 2024  on Shopify

Matt, David, and the whole team were super helpful in assisting me with the setup and maintenance of Amped. We saw impressive conversion from the pop-ups and never felt that we weren't served quickly and effectively by the team Awesome experience

The Wander Club

Oct 20, 2023  on Shopify

We recently onboarded with Amped and are loving our relationship with our rep. Excited for what's to come...

Blessed Be Magick

Sep 07, 2023  on Shopify

App increased opt in rates from 3% to almost 10%. It's super easy to A/B test. But the best thing of all is the support and special shoutout to David P. It's one of the best support I've experienced in all my years in eCom. Every question I have is answered in a super helpful and enthusiastic video. They actually make the changes for you and show you how to do it in the video so that you can do it yourself next time, instead of sending you a link to some docs and asking you to figure it out yourself. Saves me so much time. I wanted a particular feature and looks like they're getting it built for me. I'm so impressed by this product and service. Thank you!

Fulton

Sep 01, 2023  on Shopify

I never imagined a pop-up could have such high conversion rates - but Amped proved me wrong! Our conversion rates have nearly doubled, which has had a significant impact on revenue. Not only are the pop-ups higher converting, they are also really well designed and aligned with our branding. Finally something that actually improves the look and feel of our site!

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