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Customer reviews: Upsell by AMP

Reviews (77)

Overall rating
5

What Merchants Think

The general consensus among merchants is that "Upsell by AMP" is an effective and user-friendly app that significantly enhances their sales process, particularly due to its exceptional customer support. While many find it to be an invaluable tool for increasing Average Order Value (AOV), especially with features like customizable upsell and cart functionalities, some users express a desire for more flexibility in messaging and advanced features to maximize upsell potential.

Key Strengths

  • Exceptional customer support with fast response times and willingness to assist with customizations.
  • User-friendly interface that simplifies the setup and customization of upsell features.
  • Robust and effective in increasing Average Order Value (AOV).
  • Seamless integration into existing store designs and workflows.
  • Positive impact on sales from day one of use.
  • Comprehensive suite of functionalities, including upsell, slide cart, and AI-driven upsell recommendations.

Common Concerns

  • Some users feel the upsell offers can be too aggressive and disrupt customer experience.
  • Desire for more flexibility and control over messaging for upsell funnels.
  • Occasional issues with app interface being perceived as clunky or not intuitive.

Final Thoughts

"Upsell by AMP" is widely regarded as a powerful and valuable app for Shopify merchants looking to boost their sales through upselling. Its notable strengths lie in its excellent support team and user-friendly design, making it a top recommendation for merchants with varying technical expertise. While there are a few concerns regarding feature improvements and customization flexibility, the overall satisfaction with its functionality and customer service makes it a highly recommended tool for enhancing ecommerce revenue.

Avoro Design

Oct 28, 2024  on Shopify

Fantastic support, helped customise the app to match our theme and fixed any issues straight away! Great to have 1 app covering all upsells and slide cart, AOV has increased already. 100% the best upsell app for Shopify stores, I have tested them all.

Starfish Project Wholesale

Oct 23, 2024  on Shopify

We have upgraded to this app after previously using the SlideCart app for several years. We love that it allows us to continue to use our slide cart and provides additional ways to encourage customers to buy. Most of all, the support team at AMP is incredible! They are quick to respond, eager to help, and always follow up on the projects they help us with. You can count on them to find a solution and implement it if it is possible.

Chigee

Oct 22, 2024  on Shopify

great app and customer service!

Dough Parlour

Sep 27, 2024  on Shopify

Our store needed the app to be manually coded in and the team was super helpful in setting this up for us. They also went above and beyond with helping set up anything else we needed.

Woolly Clothing Co

Sep 24, 2024  on Shopify

Nice looking app, was able to blend it in to our existing site style really easily, and it makes the various upsell mechanics very simple and pretty. The support team is also top notch, responds to questions quickly and makes things happen. Great team to work with.

Fox & Fallow

Sep 24, 2024  on Shopify

Love this app and the dev team's responsiveness in fixing any issues has been amazing. Also love having just the one app now with slide cart functionality. Upsells are working super well too.

Azara

Sep 17, 2024  on Shopify

the best customer support of any app i have ever used.

Semaine Health

Sep 15, 2024  on Shopify

We use Lifetimely and already love it, so it made sense to switch over our post purchase upsells to Upsell by Amp. We're just getting started with the app, and super excited to dive into their user-friendly dashboard analytics. 10/10 great customer service team, respond in a timely manner and super patient with our million and one questions. Thank you all so much!

djoon Dattelpralinen

Sep 11, 2024  on Shopify

Great customer support and good functionality!

COLD CULTURE

Sep 10, 2024  on Shopify

Amazing app and even better customer service. Fast, resolutive and caring.

HARLOW HARRY

Sep 03, 2024  on Shopify

Loving this app and really appreciate the team's responsiveness in helping me set up and trouble shoot. Seeing results from the product page placement upsell and love having 1 app with slide cart functionality. Highly recommend.

Hauser Company Stores

Sep 02, 2024  on Shopify

The app functions great on our site and customer service is amazing! We made a request for a function that was missing after an update. Just over a week later the customer service team reached back out to let us know that the functionality had been added! Amazing service and a wonderful team.

Tumbleweed Plants

Sep 01, 2024  on Shopify

amazing app, lots of packed features. superb support team and very responsive. excited on more features to come!

Lost In Nowhere

Aug 28, 2024  on Shopify

Amazing service, really helpful in the set up process.

Lerose USA

Aug 26, 2024  on Shopify

Great app and excellent service/support. Anoop and his team are dedicated and passionate about what they do, and it shows. No ask was too big, and the turnaround time for requests was usually less than 6 hours—super impressive! I highly recommend the app and the AMP team.

Barney Cools

Aug 21, 2024  on Shopify

Incredibly efficient support team - we are enjoying using the app to date and looking forward to building our more capabilities with the team!

Brains Street

Aug 17, 2024  on Shopify

The app works fantastic for us because of its data-driven upsell recommendations. The customer support is the best we have ever experienced. The entire team is super helpful if you come across any issues. We use this Upsell app along with another app called Lifetimely, which I understand is also developed by the same team. Our AOV has increased by 20% using Upsell by AMP and I strongly recommend this app for anyone looking at seriously boosting their AOV.

Equator Coffees

Jul 25, 2024  on Shopify

We couldn't be happier with our decision to integrate Upsell with our Shopify Plus store. Previously, we were using Rebuy for many of the same features, but felt we were overpaying and receiving very little support and customization. With Upsell, they delivered the same, if not more, value right away at a significantly lower monthly cost. Beyond that, communication from the Upsell team has been unparalleled, having frequent conversations of how the tool is working for our store and what features and improvements we'd like to see. At every step, they have been transparent with their production roadmap and eager to hear our feedback. We also use their sister application for analytics, Lifetimely, and are very happy with the ways in which the two work together to deliver value to our store.

THEMAGIC5

Jul 25, 2024  on Shopify

Their customer service is incredibly fast with replies, and whenever We've encountered an issue, they were quick to address it. The team has been consistently helpful with custom requests, ensuring everything works perfectly for my store. Highly recommend!

CookDineHost

Jul 23, 2024  on Shopify

Anoop and His team provided us generous help & consistent support on every steps of our journey to become a successful merchant using Slide Cart and Upsell by AMP app.

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