Reviews: CedCommerce Amazon Channel

Customer reviews: CedCommerce Amazon Channel

Reviews (1,459)

Overall rating

4.8

5

415
4

17
3

4
2

4
1

22

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

Outstanding customer support with responsive and knowledgeable staff.
Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
Ease of use with intuitive interface for managing product listings and syncing orders.
Effective bulk upload feature which saves time and effort for merchants.
Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

Occasional technical issues and synchronization errors between Shopify and Amazon.
Encountered complexities with Amazon's requirements, requiring frequent support intervention.
Some users had disappointing experiences with the service, questioning the reliability of the support.
Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

EQ Trend Shop

Oct 07, 2024 on Shopify

Mohd Shadab Khan was so AWESOME!!! He did help me solve my problem today. You rock man!!

Kaija

Oct 06, 2024 on Shopify

Schneller und guter Support. Meine Probleme wurde direkt per Video call behoben.

Omeila

Oct 06, 2024 on Shopify

excellent support

Jake Designing

Oct 05, 2024 on Shopify

It's Sunday and I have been struggling to find a company to help me list my shopify products to Amazon. I tried another company but support was difficult and limited. Support was amazing and helped me get things rollling. This was crucial to me making a decision on which company to use. FIVE STARS for helping me on a Sunday. Highly reccommend! Thank you so much!!

Pure Flats LLC

Oct 04, 2024 on Shopify

Working with Yogesh today as a brand new user of CEDCommerce Amazon Channel, we have been a Shopify store for 3 years and now working to add Amazon as an additional sales channel. My experience with CEDCommerce so far has been EXCELLENT. Very responsive on the chat line as well as 2 live Google Meets sessions to help me list products and link my store. Yogesh was an excellent resource and answered all questions about Shopify and Amazon setup and linkage. So far A++++ ratings and great experience with CEDCommerce.

One Dream Sports

Oct 03, 2024 on Shopify

Great support through whatsapp and google meet.

Expert WC

Oct 03, 2024 on Shopify

The team at CedCommerce provides outstanding support! They consistently go above and beyond to ensure everything is functioning perfectly. The in-app chat is incredibly useful and makes things so easy. I wish I could give them even more stars, because the service is truly top-notch!

Vaft

Oct 03, 2024 on Shopify

meilleur application meilleur service client bon partenaire.

Peony Parcel

Oct 02, 2024 on Shopify

Great service, quickly fixed problem

Twisted Roots Alchemy Skin Care

Oct 02, 2024 on Shopify

What a wonderful experience! Asked for help uploading product and the representative not only immediately helped me but additionally showed me the process. Extremely helpful !

Que Papa

Oct 02, 2024 on Shopify

Thank you Mansi for your services, it was a great help in solving my shopify sinking issues!

Steadfast American

Oct 01, 2024 on Shopify

Manny Singh! Did great helping me with small issues between amazon and Shopify listings. Thank you so much for your help.

Gaviento

Oct 01, 2024 on Shopify

Super bra support, världens bästa. Snabb hjälp och väldigt kompetent!

GLASS HOME USA

Oct 01, 2024 on Shopify

ok soy nuevo utilizando la app me parece funcional y productiva , la asistencia cuando tienes un problema es inmediata y efectiva . gracias

Sun God Medicinals

Oct 01, 2024 on Shopify

Vishal Kumar Tyagi helped me very quickly to fix a problem with Amazon and Shopify integration that I had been stumped on for quite some time. Thank you so much! Amazing support!!

Chief’s Treats and Pet Supplies

Oct 01, 2024 on Shopify

I am new to using this app, but so far it has been wonderful for linking my Amazon account to Shopify. The features it provides are a huge time saver

SparklingTrendz

Oct 01, 2024 on Shopify

I have always believed that CEDCommerce has some great solutions and east to operate, and with their customer service and help it becomes easier to operate and concentrate on your business.. We are a long time user of ETSY integration and recently installed the Amazon Integration as well and we are glad to have used CedCommerce integration again! Thank you

Peter Stone Jewelry

Oct 01, 2024 on Shopify

The Customer Service is Best "Nupur Sah" Help me add my product to Amazon. Which it is very difficult and impossible to figure out by myself. But she make it super easy. I am so happy since we have dead end on add jewelry to Amazon like forever!! Thank you NUPUR!!!

Zayridh

Oct 01, 2024 on Shopify

Amazing service received, very detailed and helpful

Cobatuba

Sep 30, 2024 on Shopify

Really helpfull!