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Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

Reviews (1,459)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

RinGifts

Oct 18, 2024  on Shopify

Wonderful experience, he explained all what I was asking and was very well informed with template how to upload items, thank you again for your help!

Blue Ridge Threads

Oct 17, 2024  on Shopify

CedCommerce was wonderful! I greatly appreciate all the help and support!

Thatch Hair Products

Oct 17, 2024  on Shopify

I needed help setting up the Amazon and Walmart Marketplaces. Yogesh and Prashant where extremely helpful and went out of their way to help me setup both configurations. They jumped on live meetings quickly to help resolve any issues I ran into. I'm continuing to partner with them to help further configure and optimize our listings and am very grateful to have a strong team supporting me. Highly recommend to anyone new to marketplace listings!

Be You Clothing Company

Oct 17, 2024  on Shopify

Mannu, Thank you so much. Your customer support was fabulous. I got everything I needed from our conversation and got all issues fixed in one chat.

Seona B2B

Oct 17, 2024  on Shopify

Very supportive and helpful. A timesaver!

Inga

Oct 17, 2024  on Shopify

Amazing support from Divyam Gupta, very nice and reactive ! I recommend

CAST THREADS

Oct 13, 2024  on Shopify

Very helpful and provided the perfect solution for us!

JUSTPRETTYCHIC

Oct 12, 2024  on Shopify

Fantastic support, helped me immediately excellent support and quick response time, excellent app.

The Byrd, LLC

Oct 11, 2024  on Shopify

Yogesh was very helpful and courteous, greatly appreciated. He helped me link products Amazon to Shopify.

GLARA HOME

Oct 11, 2024  on Shopify

i have worked ifat and he has been amazing in helping me with adding my product to amazon. i really apreciate his patient

Samantha Santana Creative

Oct 10, 2024  on Shopify

Raju Sah provided quick, insightful help. Great service!

Litlook

Oct 10, 2024  on Shopify

Fantastic Amazon-Shopify Integration and Stellar Support from Yogesh! I've been using the CedCommerce app to integrate my Amazon store with Shopify, and I couldn't be happier with the results! The app itself is incredibly efficient, making it easy to manage inventory, sync listings, and fulfill orders across both platforms seamlessly. It has saved me so much time and effort. But what really stands out is the exceptional support I received from Yogesh. He was extremely knowledgeable and patient, helping me navigate the setup process and resolve any challenges I encountered. His prompt responses and willingness to go above and beyond made all the difference. If you're looking for a reliable app for your Amazon-Shopify integration, CedCommerce is the way to go—and I highly recommend reaching out to Yogesh for support. Thanks again for such an amazing experience!

VIVE Collection

Oct 10, 2024  on Shopify

Thank you for guiding me to integrate my Shopify and Amazon account. I appreciate your help!

Upstanding Apparel

Oct 09, 2024  on Shopify

We've been using CedCommerce Amazon Channel to manage our Shopify-to-Amazon sales, and it's been a great experience. The platform is user-friendly and makes it easy to create and optimize product listings, sync inventory, and track orders. The customer support is exceptional – Shadab and the team have always been quick to respond and helpful with any questions. We highly recommend CedCommerce to Shopify sellers looking to expand on Amazon.

ARTY.gallery

Oct 09, 2024  on Shopify

Strong app with great support, we were helped immediately and the problem that arose was solved!

VivianFongDesignsLLC

Oct 09, 2024  on Shopify

Excellent customer support, I was guided all the way until publication was completed.

Lavish 4 Less Handmade Bath Products

Oct 08, 2024  on Shopify

Hello I am happy with the support I have recieved from Vishal Kumar Tyagi. Everyone I have spoke to has been very polite and resourceful providing solutions in real time and helping with any question I appreciate thier help. Thanks for your assistance with any little issue.

A&A APPARELS INC

Oct 08, 2024  on Shopify

Great help, found the solution to my problem.

AdValorem Market

Oct 08, 2024  on Shopify

The great support Services!

Keus.nl

Oct 07, 2024  on Shopify

This app adds Amazone as a channel, which makes it very easy to publish and sync items. Support is almost instant and highley skilled, they helped me get through the jungle of Amazon curiousities.

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