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Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (992)

Overall rating
4.7

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Lily's Bazar

Dec 16, 2024  on Shopify

Spoke to Mohd, who helped resolved all my questions as this is new to me! Appreciate his time & patience to walk me through step by step to upload my products into Amazon! Thank you! :)

Lil Sunshine Boutique

Dec 11, 2024  on Shopify

CedCommerce made uploading products to Amazon Seller an easy and straight forward process! I was able to bulk upload all my products quickly, whereas before I was stuck. The support team is incredible!! I always get help immediately. Shoutout to Nupur Sah for assisting me in such a kind and efficient manner!

Fryguy Pins

Dec 09, 2024  on Shopify

Support is always top tier in helping through all issues. Thank you as always!

Adults pleasures

Dec 09, 2024  on Shopify

Great App and support! The team is amazing and always available to help! The app works very smoothly in syncing of orders and inventory. I highly recommend them!

Berwin

Dec 05, 2024  on Shopify

Einfache und schnelle Integration mit super Kundenservice und allen Möglichkeiten. So kann man schnell auf Amazon verkaufen ohne großen Aufwand und viel Vorarbeit. Tolle Arbeit und ich kann die App nur weiterempfehlen.

No Cappin Caps

Dec 04, 2024  on Shopify

AANya was fantastic, 5/5 stars, very helpful!

Cowboy Snapback

Dec 03, 2024  on Shopify

Mohd Shadab was very helpful getting my Amazon storefront linked to my shopify account. I am a newbie and he took everything step by step and was very patient. I am very thankful!!

Garden Workshop

Dec 02, 2024  on Shopify

Great application and a must have for Shopify to Amazon integration. Had some small issues with some listings and the staff sorted them for me (Mohd. Shadab Khan) - highly recommend!

Nature Climbing

Dec 02, 2024  on Shopify

Really helpfull but most importantly, incredibly helpfull support! The are always patient and always availble, they really know how their product works and they are willing to assist you end-to-end. They never leave you without the solution and overdeliver each time. Great work by Vishal, Ankit and Raju, who I had a pleasure talking to many times!

A YEAR IN PICTURES

Dec 01, 2024  on Shopify

Absolutely exceptional support and brilliant app!! Highly recommend x

Rom Comis

Nov 29, 2024  on Shopify

SKIIIN

Nov 28, 2024  on Shopify

Very helpful and quick to assist with fixing our porting issues.

REIGN Running

Nov 27, 2024  on Shopify

Excelent experience with both the app function as well as customer service support from Mohd Shabab. The template has helped us uploading in bulk making it very sooth and easy. We also had function review of independant pricing between Shopify and Amazon. Great service all around.

Element Fire Canada

Nov 26, 2024  on Shopify

Absolutely stellar app. Not only is it easy to use and simplifies selling on Amazon - their support is next level.

Jakes Breaks Ltd

Nov 26, 2024  on Shopify

great app and helpful and easy to use

booksrusandmore

Nov 25, 2024  on Shopify

Great integration app. Once everything is setup the app does all the work.... support is quick and knowledgeable, one particular individual is Ankit Singh who resolved a question of mine in seconds, not even minutes. Highly recommend.

FitAccess

Nov 25, 2024  on Shopify

Great support and very patient and comprehensive !

Gift Lovers World

Nov 24, 2024  on Shopify

This app is a life saver. It saved me so much time as I could just transfer my products from Shopify to Amazon without having to input each one manually. Highly recommended for anyone who wants to sell on Amazon. If you are a seller on Etsy, you can migrate all your products to Amazon using the same app. Their customer service is also exemplary.

Little Giggles

Nov 23, 2024  on Shopify

Easy to use app and the support is incredible! Yogesh went out of his way to help fix my template! 5 stars!!!!

Samura USA

Nov 21, 2024  on Shopify

This is an excellent app for Amazon integration, and I want to give a shout-out to the support team. They do a fabulous job guiding users through each step.

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