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Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

Reviews (1,459)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Conscience Garment

Nov 21, 2024  on Shopify

I recently initially had some trouble setting up products from Shopify to Amazon. I reached out to the CedCommerce support team, and I couldn't be happier with their response. They were incredibly professional, patient, and knowledgeable. Not only did they guide me through the setup step by step, but they also provided helpful tips to optimize the product’s performance. Thank Mannu and Ankit. Highly recommend the product, and a big shout-out to the fantastic support team! Thank you for going above and beyond! ⭐⭐⭐⭐⭐

Buy Indasa

Nov 20, 2024  on Shopify

Hello, I had a wonderful support experience with Yogesh. The knowledge base and expertise he brings to resolve issues are extremely great. Thank you, Yogesh and the CED Commerce team. I have been using their flawless app with AMAZON, EBAY, and Walmart integration for 5 years, and they work magic. Thank you Shawn R

MyHackerTech

Nov 20, 2024  on Shopify

Great helpt from Yogesh and the team from CedCommerce, have solved our problems promptly and with additional advise how to handle the amazon listing easier !

Melbelle - Western x Boho

Nov 20, 2024  on Shopify

I found it very confusing to start with but this was down to the many requirements of Amazon, not the fault of the CedCommerce App. CedCommerce's customer service team hopped on a video call with me to assist me with uploading my first product and they were extremely helpful (and patient!). I definitely recommend.

My Store

Nov 20, 2024  on Shopify

Very good app and the support team are quick to help us with any issues we have.

Ibiza Tarot

Nov 20, 2024  on Shopify

Outstanding App and Stellar Support! I can't say enough good things about the CedCommerce app! It's a complete game-changer for managing and streamlining my e-commerce operations. The interface is intuitive, the features are powerful, and everything works seamlessly. What truly sets CedCommerce apart, however, is their exceptional customer support. A special shoutout to Sarthak for his nice and effective assistance, a rare combination these days! He was immediately available, incredibly professional, and provided clear guidance that resolved my issue quickly. It’s rare to find such a perfect mix of an excellent product and dedicated, loyal support. Thanks, Sarthak, and the entire CedCommerce team for going above and beyond. I highly recommend this app to anyone looking for a reliable e-commerce solution. It’s a five-star experience all the way!

Forever Grateful

Nov 19, 2024  on Shopify

Great service and help to use an extremely helpful app to sell on Amazon. Truly appreciated!

lafiya-food

Nov 19, 2024  on Shopify

Super Support, antwortet sehr schnell und hilft unmittelbar weiter! Super Team!

Faithful Pony

Nov 19, 2024  on Shopify

Mohd Shadab Khan is super helpful. Has helped me bring my dream to reality. I am so very thankful for the help received.

The Rabbit Hole Life

Nov 17, 2024  on Shopify

I recently had the pleasure of working with CEDcommerce, and I must say, they exceeded my expectations. From start to finish, their team demonstrated professionalism, technical expertise, and a deep understanding of e-commerce platforms. Their solutions are robust and easy to integrate, saving me hours of manual work and optimizing my store's performance. Whether it was integrating with marketplaces like Amazon and eBay or customizing specific features for my business needs, they were prompt and efficient in their delivery. What truly stood out, however, was their customer support. The team was always available to answer my questions, provide guidance, and resolve any issues quickly. It's clear they care about their clients' success. CEDcommerce is an excellent choice for anyone looking to elevate their e-commerce game. Their innovative solutions and outstanding customer service make them a standout in the industry. I highly recommend them!

Karee-Designs

Nov 16, 2024  on Shopify

Amazing customer service, Highly recommended app, Great for Amazon Sync.

One on One Flavors

Nov 16, 2024  on Shopify

Yogesh was very helpful. He was able to train me quickly with what I needed in order to get my Amazon Connected. Job Well Done!

Shazaru Store

Nov 15, 2024  on Shopify

Amazing app! The customer support is top-notch. I had an issue I couldn’t resolve, so I reached out via chat. The support was incredibly knowledgeable, explained everything that needed to be fixed, and even provided professional advice on the best categories to choose. Highly recommend giving this app a try!

WanderFull

Nov 14, 2024  on Shopify

So far so good! This has been a great way to link our Amazon Store with our Shopify listings for FBM..it is easy to use and there have been no issues. The Support is fantastic, they are willing to hop onto a Google Meet and walk you through setup and any questions. WAY better than Marketplace Connect which messed up our Amazon listing.

National Aviation

Nov 14, 2024  on Shopify

"I had an excellent experience working with CedCommerce. Their platform is user-friendly, and the integration process is seamless, making it easy to manage our online marketplace needs. The customer support team was responsive and knowledgeable, always ready to assist with any questions or concerns.

Steel City Footwear

Nov 14, 2024  on Shopify

Great integration app. Once everything is setup the app does all the work.... support is quick and knowledgeable, one particular individual is Ankit Singh who resolved a question of mine in seconds, not even minutes. Highly recommend.

Zimmerli of Switzerland

Nov 14, 2024  on Shopify

Proper Pasty Company

Nov 13, 2024  on Shopify

Excellent support and excellent app!

Spray.Bike/US

Nov 12, 2024  on Shopify

Very helpful staff, answered questions quickly and helped solve our store sync issues.

Nutri Nation

Nov 12, 2024  on Shopify

After spending days looking for the best Amazon feed company and spending hours on several different demos for different apps I came across this one and have to say hands down the best service and fastest solution currently in the market. Aanya streamlined the process for me and got several products uploaded into Amazon within a couple mins

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