Shopify Amazon by CedCommerce App Review: Features & Insights

Customer reviews: CedCommerce Amazon Channel

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (993)

Overall rating

4.7

5

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18
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24

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

Outstanding customer support with responsive and knowledgeable staff.
Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
Ease of use with intuitive interface for managing product listings and syncing orders.
Effective bulk upload feature which saves time and effort for merchants.
Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

Occasional technical issues and synchronization errors between Shopify and Amazon.
Encountered complexities with Amazon's requirements, requiring frequent support intervention.
Some users had disappointing experiences with the service, questioning the reliability of the support.
Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

JM Window Treatments Furniture & Design

Aug 18, 2024 on Shopify

Very helpful and informative.

Parker McCollum

Aug 18, 2024 on Shopify

Great assistance from customer service!

VYBRYNT

Aug 18, 2024 on Shopify

great service great app

Aftiss usa

Aug 18, 2024 on Shopify

I had an exceptional experience with this service! The support agent who assisted me was outstanding—knowledgeable, patient, and incredibly helpful. They went above and beyond to resolve my issue swiftly and efficiently. Their professionalism and dedication made a huge difference, turning a potentially frustrating situation into a smooth and satisfying experience. I truly appreciate their support and would highly recommend this service to anyone in need of reliable assistance!

Impeccable Gifts

Aug 18, 2024 on Shopify

CedCommerce Team was very helpful in my time of need. I will recommend to other in my ecom group. THANKS!!

SOCIETY POETS

Aug 17, 2024 on Shopify

The Cedcommerce team has incredible assistance! Extremely helpful with helping and navigating all use! Thank you so much Template feature of the application helps upload the products on the Amazon website in bulk

TIFFANY K. HAIR

Aug 17, 2024 on Shopify

I really appreciate the assistance. He took the time to explain me every step like a professor. Awesome!!!

Love Salve

Aug 16, 2024 on Shopify

CedCommerce Team was able to help me list items on Amazon that have been very hard to do for months. They are fantastic with support and help. The support person was patient and thorough in helping us get everything we needed. AWESOME!!!!

House Of Fandom

Aug 16, 2024 on Shopify

The app is really helpful, I was able to set up my account because of the tech support I consistently get, the type of customer support we get is tremendously fast and available 24/7.

Morrison Shoes

Aug 15, 2024 on Shopify

Una aplicación sencilla y muy potente para mantener sincronizados mis productos en Amazon. puedo crear reglas, cambiar precios, stock para cualquier variante. Muy contento con el servicio de atención al cliente, en esta ocasión con Ankit Singh

Creative Gift

Aug 15, 2024 on Shopify

Ankit Singh from support was very helpful and this app is amazing. 100% recomended!

Birdsprees

Aug 15, 2024 on Shopify

Great Raju managed to explain clearly to me how to list it properly.

Inspire Me Positive

Aug 14, 2024 on Shopify

Very Professional and extremely helpful in getting my to understand uploading products to Amazon and all the necessary steps required. Thank you for your help.

Rustic Deco Incorporated

Aug 14, 2024 on Shopify

Excellent service. I was very frustrated with getting products listed and dealing with constant errors. The team helped clarify confusion. I am now better prepared to list our products via template creation.

Ancient Remedies

Aug 14, 2024 on Shopify

TrendPlay

Aug 13, 2024 on Shopify

he is helped me to slove my problem and i help me to upload my product on amazon.the Template that he create help me to upload my other product in bulk.

Larroude

Aug 13, 2024 on Shopify

CedCommerce has been really attentive and supportive. The support team is helpful and quick. the interface is intuitive and easy to use.

PARK TEES

Aug 13, 2024 on Shopify

He has been very helpful. Thx

The Must Have Goods

Aug 12, 2024 on Shopify

I would recommend this channel, especially the team who work effortlessly to ensure you are up and running. The precise and willingness to help every step of the way. The service is exceptional.

Abby Lee Dance Company

Aug 11, 2024 on Shopify

I had the most helpful guy ever. His name was Mannu Singh & he is the only person who could help me with an error that I have been having for over a month. WOW Awesome service!