Taranker.Com Logo
CedCommerce Amazon Channel logo

Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

Reviews (1,459)

Overall rating
4.8

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Healthy HQ

Aug 09, 2024  on Shopify

CedCommerce support were very helpful in getting my products linked from shopify to my Amazon store. Very impressed with the app and how it functions. Looking forward to getting all my products uploaded!

Forged In Filament

Aug 08, 2024  on Shopify

App was a little confusing at first, but I contacted support and they walked me through my problem step by step!

Smith & Truslow

Aug 08, 2024  on Shopify

I was assisted well-assisted, and my problem was solved.

Noon & Dayzy

Aug 08, 2024  on Shopify

Amazing support! Waited to go through the whole process so I can learn. 5 Stars! Taught me so many helpful things - what a great team! The template feature is such a great value for saving time and bulk product uploads easy & accurate!

Leland Francis

Aug 07, 2024  on Shopify

Customer service is very helpful and quick to respond.

PR Taino Shirts

Aug 06, 2024  on Shopify

My experience was really good as it was a proactive outreach from CedCommerce Team reached out and was spot on with the help that I was looking for. They not only help me set up the template but guided me thru the process. Very impressed. Thanks, CedCommerce Support team.

The Foundation Raw

Aug 06, 2024  on Shopify

The Support team is great and extremely helpful with importing the products into Amazon platform. I recommend CedCommerce Amazon Channel.

Niagara Golf Warehouse

Aug 06, 2024  on Shopify

CedCommerce was very helpful in navigating product setup and listing. Would highly recommend if wishing to sell on multiple marketplaces.

Be Layered

Aug 06, 2024  on Shopify

Good App and good Customer Services , it is important you get someone to chat with and help you do all the setup, also helped to Bulk uploading which is very important using the templates feature i still did not sell in amazon yet , but it looks like the support is here to help

Romesia

Aug 06, 2024  on Shopify

Support was very helpful in getting my account set up with Amazon so I could have it used in future

ZuZu.land

Aug 06, 2024  on Shopify

CedCommerce Amazon Channel has made managing my Shopify and Amazon stores a breeze. The setup was easy, and the real-time inventory sync prevents overselling. Order management is streamlined, saving me time and effort. The user-friendly interface is a plus, and the technical support is brilliant—always responsive and helpful.

7CirclesUSA

Aug 06, 2024  on Shopify

It was great experience. Nupur helped me step by step to onboard Shopify to Amazon platform. She was very detailed oriented and had lots of patience while guiding me. Application was rest was and straight forward once you learn from CedCommerce associates.

All Things Quilty

Aug 05, 2024  on Shopify

I use CedCommerce for both my Etsy AND Amazon integrations. Thier customer service is fantastic. They work with you to explain the intricacies of listing with these channels. I highly recommend!

HalalGlam

Aug 04, 2024  on Shopify

Cedcommerce team has been helpful in helping me setting up the connection between my shopify and amazon listing. Thank you very much.

Mommy & Lino's Closet

Aug 04, 2024  on Shopify

The best App for Amazon selling. The customer service is great. Highly recommend it

Customs vibe

Jul 30, 2024  on Shopify

I would HIGHLY RECOMMEND this app. I had issues with syncing my products over to Amazon, but the Customer Service agent helped me resolve the issue as far as the syncing.

Shop Israel

Jul 29, 2024  on Shopify

Great platform with great assistance whenever questions may arise. We are up and running on Amazon and it feels great! However, without the video assistance from the help team, the platform was difficult to figure out.

Só Dança USA

Jul 25, 2024  on Shopify

I was able to get the help I needed right away. Customer service jumped on a meeting call and we were able to get my problem resolved. Friendly and helpful! The app is great! It connects my products directly to amazon and the orders as well. Super helpful and easy to learn

NYAquatic

Jul 24, 2024  on Shopify

amazing job and they even met with me to walk me through the listing process which can be confusing at first! very much reccomend

POPvault

Jul 24, 2024  on Shopify

Was having issues with product additions and reached out to support. They were very helpful and resolved my issue quickly.

Scroll to Top