Reviews: CedCommerce Amazon Channel

Customer reviews: CedCommerce Amazon Channel

Reviews (1,459)

Overall rating

4.8

5

415
4

17
3

4
2

4
1

22

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

Outstanding customer support with responsive and knowledgeable staff.
Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
Ease of use with intuitive interface for managing product listings and syncing orders.
Effective bulk upload feature which saves time and effort for merchants.
Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

Occasional technical issues and synchronization errors between Shopify and Amazon.
Encountered complexities with Amazon's requirements, requiring frequent support intervention.
Some users had disappointing experiences with the service, questioning the reliability of the support.
Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

chiquetrends.com

Sep 30, 2024 on Shopify

CedCommerce has simplified the process of Amazon listing and I totally recommend the support team's service. If you have a Shopify store and you want to scale your business on different marketplaces - CedCommerce will make the jumpstart process very seamless for you!!! 5 STARS and 10 Thumbs up for CedCommerce.

Voyager Milk

Sep 30, 2024 on Shopify

Great Support From CedCommerce!

TCO Direct Limited

Sep 30, 2024 on Shopify

Very Helpfull

Iceemart

Sep 29, 2024 on Shopify

The support Mannu Singh was helped me to check errors is very efficient and profession , I think I'll more comfortable using this app.

Moona Jolie Skin Care

Sep 29, 2024 on Shopify

Very helpful support got back to me in minutes and helped link our shopify to amazon

StabilVitamineStore

Sep 29, 2024 on Shopify

Top Service

Decal1

Sep 29, 2024 on Shopify

very helpful guides on how to set up and upload product on amazon via audio calls

Mr.Smart SA's Best Online Shopping Store.

Sep 29, 2024 on Shopify

great response from helpline. on time issue resolve

Kokosflora Europe

Sep 29, 2024 on Shopify

It was a great experience, the issue got resolved by Mansi Gupta in a kind way with utmost clarity. The query has been resolved very quickly as well. I understood if the problem is conveyed properly, they are ready and equipped to provide the solution - Just in Time. Many Thanks, Kudos to the team.

Ma boutique

Sep 27, 2024 on Shopify

Suits In Style

Sep 27, 2024 on Shopify

Wow, this app's customer support is awesome, I love the way they are atttentive to my problems and solving them step by step, the support's session was educating. This is amazing, I recommend this app for ecommerce users. Thank you.

millie + roo

Sep 26, 2024 on Shopify

Raju was super helpful and went above and beyond to make sure I know how to navigate the app. Thank you.

Showtime Electronics

Sep 25, 2024 on Shopify

Support team was very helpful and resolved my issue

Dracarys

Sep 24, 2024 on Shopify

I would like to express my sincere gratitude to yogesh . They went above and beyond to help me with to listing on amazon. Their guidance was clear, professional, and extremely helpful. Because of their support, I was able to successfully my amazon account. I’m truly grateful and would highly recommend their services to anyone in need. Thank you once again for your outstanding help!

Mr LED Ltd

Sep 23, 2024 on Shopify

The App itself is a very effective tool for growth. Adding the Amazon channel to integrate with Shopify is very useful for any business. My experience of using CedCommerce Amazon Channel so far has been excellent, the support were on-hand when I needed them to help complete the integration and resolve my product listing errors. I was dealt with quickly and respectfully and would recommend any Shopify user to consider using CedCommerce for their own Amazon integration.

IPRINTOP

Sep 22, 2024 on Shopify

Very good support agent. i enjoying using Cedcommerce software, and i would recommend it.

Tool-Fuel

Sep 22, 2024 on Shopify

Raju was brilliant, clear and effective and also was very patient with my navigation around the site. Could have asked for a better person to help. Thank you Raju! you are the best!

Sonique Drums

Sep 22, 2024 on Shopify

Great app with great (and quick) customer support.

moorbodycare

Sep 22, 2024 on Shopify

Just starting with linking Shopify and Amazon. I got a bit stuck. I first had chat support. This was useful but didn't fully fix my issue. I was then given a meeting and talked through the problem and now should be good to go. I am confident that I can get additional support if needed. 5* so far.

Hustler 24/7 - 365

Sep 20, 2024 on Shopify

Raju was amazing. He went above and beyond to assist me with every detail needed to get my products on Amazon. His customer service was super. He made sure that I understood everything and was very patient to guide me step by step. he is amazing. thank you Raju