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Customer reviews: CedCommerce Amazon Channel

Develop by CedCommerce

The Shopify Amazon by CedCommerce app helps merchants sync their Shopify store with Amazon for streamlined selling. This review covers its features, benefits, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (992)

Overall rating
4.7

What Merchants Think

The overall feedback from merchants using the "CedCommerce Amazon Channel" app is largely positive, with many users appreciating the effectiveness of the app for integrating Shopify with Amazon. Merchants highly value the exceptional customer support provided by the CedCommerce team, often highlighting the team's professionalism, responsiveness, and helpfulness. Although some users encountered technical issues, the customer service team frequently receives praise for their problem-solving abilities and readiness to help.

Key Strengths

  • Outstanding customer support with responsive and knowledgeable staff.
  • Seamless integration between Shopify and Amazon, facilitating real-time inventory synchronization and product uploads.
  • Ease of use with intuitive interface for managing product listings and syncing orders.
  • Effective bulk upload feature which saves time and effort for merchants.
  • Personalized assistance with setup and troubleshooting through direct communication channels like chat and video calls.

Common Concerns

  • Occasional technical issues and synchronization errors between Shopify and Amazon.
  • Encountered complexities with Amazon's requirements, requiring frequent support intervention.
  • Some users had disappointing experiences with the service, questioning the reliability of the support.
  • Additional charges for features and unresolved issues despite payment, as reported by a few users.

Final Thoughts

CedCommerce Amazon Channel is generally well-received for its robust integration capabilities and exceptional customer support, making it a valuable tool for merchants aiming to streamline their Shopify to Amazon operations. While there are some areas of concern, particularly regarding technical issues and additional charges, the app's benefits and the support team's dedication to resolving problems contribute to its positive reputation and usefulness for many merchants.

Stepin Adventure

Jun 30, 2025  on Shopify

spacetechzone.com

Jun 26, 2025  on Shopify

User friendly for managing Amazon listings, It works

Olympia Le-Tan® (OLT)

Jun 25, 2025  on Shopify

I’ve been using the CedCommerce Amazon Channel to connect my Shopify store with multiple Amazon marketplaces (UK, FR, ES, etc.). The app is powerful, gives you solid control over listings, and the sync options are well designed. Support has been very responsive and helpful, which really makes a difference when managing multiple markets.

Green Ladies

Jun 24, 2025  on Shopify

We’ve been using the CED Commerce app to connect our Shopify store to Amazon. It wasn’t smooth sailing at first due to Amazon’s new APIs, which caused quite a few technical hiccups. However, the CED Commerce support team has been incredibly helpful and responsive throughout the process. Thanks to their dedication and ongoing assistance, we finally got everything up and running. Great support makes all the difference!

Atari®

Jun 24, 2025  on Shopify

AGT Industrial Inc.

Jun 04, 2025  on Shopify

Mannu has helped me with problems and patiently solved my problem one by one. Fantastic post purchase support.

Nickel Coffee Company

Jun 02, 2025  on Shopify

I was woking through an issue with my listing and had the pleasure of working with Mannu Singh and had a very positive experience. Very prompt and helpful interaction. Highly recommend

Petits Tresors

May 26, 2025  on Shopify

Great Service, very helpful

KIRAGRACE

May 23, 2025  on Shopify

Helped me fix issues uploading products as well as barcode exemption help.

CROWN OF THORNS

May 22, 2025  on Shopify

this review is purely because of the amazing customer support given to me by Mannu Singh. If anyone needs help setting up anything he is the one to go to. I've had 2 meetings with him and he helped me so much, he deserves a raise.

OWL Venice

May 15, 2025  on Shopify

Very helpful support!

Maintenance Solutions Unlimited

May 15, 2025  on Shopify

Amazing company, the service is unmatched compared to other companies. Very feature heavy ready to take on any time of bulk listings for your Amazon catalog.

Kermodee Inc.

May 15, 2025  on Shopify

My Shopify CED Amazon support was Yogesh Kumar Singh. Great detailed assistance via Google meet screen sharing. I had numerous failed attempts listing my first product and applying for GTIN exemption approval, which was obtained with his help in less than 24 hours and my first product was listed shortly afterwards. Very punctual with all scheduled meetings and the response is quick via Email and WhatsApp.

Saunamo

May 15, 2025  on Shopify

Raju Sah provided excellent customer service and was incredibly helpful during our onboarding phase. His support made the process smooth and easy to navigate.

Jooyz

May 08, 2025  on Shopify

I’ve been using CedCommerce Amazon Channel for a while now, and I have to say — the support team is incredible. I’ve asked them tons of questions via live chat, and they’ve always been patient, helpful, and willing to test things together with me. They waited while I checked things on my side, explained everything clearly, and made sure I understood how the app works. The more I learn to use the app, the more I love it! One suggestion: having an on/off button to temporarily pause and reactivate the auto synchronization would be super useful. Highly recommend this app and their amazing support team.

Taylor & Tails Ltd

May 06, 2025  on Shopify

Great help from Vishal taking me through the entire process of Amazon app.

The Shop of Many Things

May 05, 2025  on Shopify

I was facing technical issues but the support team were super supportive and helpful. I definitely recommend.

Missamé

May 02, 2025  on Shopify

So far so good, support was able to guide me thru a complicated problem.

Saree Ghor Charlotte

May 02, 2025  on Shopify

New to this service and so far so good. Looking forward to it.

Oberson

Apr 30, 2025  on Shopify

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