ATAI ‑ AltText.ai AI Alt Text logo

Customer reviews: ATAI ‑ AltText.ai AI Alt Text

Develop by AltText.ai

Reviews (81)

Overall rating
4.7

What Merchants Think

Overall, merchants have expressed significant satisfaction with the "ATAI ‑ AltText.ai AI Alt Text" app. Many users find it to be a substantial time-saver, particularly for those managing a large number of images. The app is praised for its ease of installation, configuration, and use, making it a popular choice for enhancing SEO and website accessibility. However, some users have reported occasional inaccuracies and lack of flexibility in the app's functionality. Despite these concerns, the general consensus is that the app is a valuable tool for automated alt text generation.

Key Strengths

  • Significant time savings by automating alt text generation.
  • Easy installation and user-friendly interface.
  • Effective in enhancing SEO and accessibility.
  • Responsive customer support team.
  • Integration with multiple platforms like Shopify and WordPress.
  • Ability to specify keywords and read text on images.

Common Concerns

  • Occasional inaccuracies in generated alt text.
  • Lack of a feature to adjust AI parameters for description accuracy.
  • Issues with the bulk editor not working consistently.
  • Challenges with credit pricing and inflexibility for large image databases.
  • Difficulties in rectifying errors without a straightforward interface for editing.
  • Reported customer service issues and refund disputes.

Final Thoughts

"ATAI ‑ AltText.ai AI Alt Text" app is widely regarded as a powerful tool for automating alt text generation, providing significant efficiency gains for merchants. While there are areas needing improvement, the app's integration capabilities, ease of use, and beneficial impact on SEO and accessibility make it an attractive choice for many users. It stands out for its responsiveness to customer feedback, though potential users should be mindful of its current limitations and evaluate if it meets their specific needs.

Travertable

Feb 18, 2025  on Shopify

the app is generating great Alttext for images. One example: The Elegant Dual Pillar Travertine Dining Table by Travertable features a smooth oval surface and dual pillar base with vertical grooves, showcased against a plain white background. The design is minimal and elegant. Great details. thank you team

Belief Threads

Feb 07, 2025  on Shopify

Just used the app for the first time. Worked great and saved me a ton of time. I'll use it regularly from this point forward. Love it!

Cathcart Elliot

Feb 02, 2025  on Shopify

easy to install and configure. seems to do a pretty good job and saved me hours of time - so well worth it.

The Boat Galley Store

Jan 30, 2025  on Shopify

I'm pretty happy with the app. I like that it let's me specify the keywords I want a product to rank for and that it "reads" text on images -- this is the only app I've found that does both of those. I end up tweaking the alt-text on maybe one-third of the images, but two-thirds are good as is. And on the third that I tweak, the suggested text is a very good starting point and the edit process is simple and takes just one click to submit -- unlike some of the other apps.

A Beachy Vibe

Jan 15, 2025  on Shopify

it works pretty good but did not load on all products. descriptions are good. I think this service should be a monthly service not credits.

Bingley Fencing

Nov 15, 2024  on Shopify

Great Little tool - literally 5 mins to do all my product image alt texts. Coming up with something unique for 200 different lumps of wood is a challenge ! Also reasonably priced and helpful support!

Sparked Innovations

Nov 14, 2024  on Shopify

I can see the time savings, but a few things are wonky with the app. First, there is no way to adjust the "temperature" of the AI to tune the accuracy of the descriptions. I've had some wildly inaccurate descriptions on images and it requires me to proofread each one, which doesn't help me with saving time. Also, once I find a bad description, there is no easy way to edit it. I have to open up the product by clicking the link, locate the image, click the image, and rewrite the description before saving it. I would much prefer a quick way to tag descriptions that need to be rewritten and have the app redo it. Also, the bulk option to only edit products with a specific vendor name does not work. I put a vendor in there and it modified a bunch of different vendors.

Danna Bananas

Nov 10, 2024  on Shopify

As a Entrepreneur doing all the jobs, I had very little time to see if this platform would work. I would suggest extending the trial time. Hi! Yes, it is! What is the email address of your support team?

Ascention Beauty - Wellness Clean Cruelty-Free Vegan Perfume

Oct 27, 2024  on Shopify

This app has been a lifesaver and by far the best addition to my team without burning my budget unnecessarily. It is smart and efficient and better than any freelancer or expert that I've ever hired. Thank you, thank you!

ActiveWake

Oct 23, 2024  on Shopify

This app takes care of hours of manual labor and creative fatigue by pumping out great alt texts for images in a matter of minutes!

Tuscany Candle®

Oct 23, 2024  on Shopify

This app is a massive time-saver for our web team. It accurately automates what used to be an absolute time-suck. If I could improve it, I would love to see the ability to customize the output parameters so that the alt text includes specific keywords or phrases.

Z_DROPPED

Oct 21, 2024  on Shopify

Signed up for it yesterday, still learning it, but what Ive seen so far has been a game changer. Surprisingly accurate and then some on the alt text. So far, so good. We are impressed.

Hideaway Furnishings

Oct 20, 2024  on Shopify

So far, so good. I've reviewed some of the alt text the app has generated, and it seems to be accurate and descriptive. I plan on using it to create alt text for all of my thousands of images.

Musotica.com

Oct 16, 2024  on Shopify

You can tell by how they responded to my review with accusations that they are not a professional company. No apologies just accusations. Alts were super long or just really bad. Alts sound like a computer wrote it. Some items were not populated at all and the costumer service had no answer for all these mistakes. I tried to communicate with them so basically after this mess the costumer service said "maybe this app is not for your store". I sell products how this app not for my store? Basically most of my ALT's are a mess and they just gave up. Now the claim I was abusive? It’s a lie I have all the emails sent. I’ll gladly show them to anyone. This app should not be offered on shopify and is definitely not made for Shopify. I only received my refund because I had to report them to Shopify. Unless you want all your Alts to be a mess don’t use this app. I switched to a much better competition and I’m so happy although I had to pay to fix all these mistakes. It was a horrible experience. I hope I can warn anyone about this app. AI will write: "Model wearing ..." as Alt which is clearly not ok or ALT's are too long or you pay to overwrite but it does not overwrite. I just dont understand how you could give this app any positive rating. They promised a full refund never got the refund.

JOWUA

Oct 14, 2024  on Shopify

Very accurately describes the image, mentioning the brand name each time. Works exactly as advertised. Excited to see how it impacts our SEO!

Musotica.com

Oct 01, 2024  on Shopify

So basically after this app messed up my new items ALTs and me trying to fix it all the costumer service said "maybe this app is not for your store". I sell products how this app not for my store? Basically most of my ALT's are a mess and they just gave up. AI will write: "Model wearing ..." as Alt which is clearly not ok or ALT's are too long or you pay to overwrite but it does not overwrite. I just dont understand how you could give this app any positive rating. They promised a full refund never got the refund.

The Smart Gift Shop

Sep 28, 2024  on Shopify

Super impressed with AltText-AI!" I have only been using AltText-AI for a short while now, and honestly, it’s turning out to be a game-changer for me. It takes all the guesswork out of writing alt text for images! The descriptions are on point and it saves me so much time. Plus, it's great knowing our site is more accessible to everyone. If you're looking for an easy way to improve your image SEO and make your website more inclusive, give it a try. Totally recommend it!

LuxeCraft

Sep 26, 2024  on Shopify

Die Bulk-Funktion der AltText AI-App ist extrem praktisch! Sie ermöglicht es mir, Alt-Texte für viele Bilder auf einmal zu generieren, was den gesamten Prozess der Bildoptimierung erheblich vereinfacht. Diese Zeitersparnis ist unschätzbar, besonders wenn man einen umfangreichen Online-Shop betreibt. Die App ist zwar etwas teuer, aber die Effizienz und die SEO-Vorteile, die sie bietet, machen sie definitiv empfehlenswert. Ich kann die App jedem empfehlen, der seine Bilder schnell und effektiv optimieren möchte!

Soy and Shea

Sep 21, 2024  on Shopify

I have tried so hard to keep up with adding AltText to my images once I realised the importance of them but I have struggled to write ones that are SEO friendly. This app has saved me so much time and gets the description correct 98% of the time. I recommend reading the text to make sure it makes sense and correctly represents the picture. I have only had to adjust a few which has saved me so much time. I recommend reviewing the settings before creating your first AltText so you don't accidently use all your first 25 credits on one product that has multiple photos. Once I got the settings how I need them, I was able to generate text for the photos I needed. This app saves so much time and relieves the pressure of trying to write the photo descriptions. I also love that I can then copy the text either from shopify or my AltText dashboard and then use it on social media sites that allow AltText. Highly recommend this app. I currently buy credits as needed as I only have a few new products to upload but once I get more, I will be upgrading to a yearly package.

Katys Boutique

Sep 19, 2024  on Shopify

The good: Does what it says on the tin. The AI was pretty good and it should help with SEO. Support was responsive, although a little scripted at times, but helpful and genuinely wanted to make things work. The bad: It's a new app and seems like it needs some more input to be a great app. With a bigger catalog t's impossible to know how many images you have and hence how many credits you need. Credit pricing is inflexible if you have more than 2000 images. The model doesn't really work for numbers over that. Seems to have the odd bug but works if you run one update at a time. Summary: I really wanted to like this more that I did and use it on my store. Unfortunately, it just does not fit the needs of the customer if they are over a certain size and the app itself does not provide feedback and information on numbers, pricing, credits left and more. I think with work it could be a great app but just isn't there yet.

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