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Customer reviews: AiTrillion All in one 11+ Apps

Develop by AiTrillion

Reviews (241)

Overall rating
4.8

What Merchants Think

Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.

Key Strengths

  • Easy integration with Shopify and user-friendly interface.
  • Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.
  • Outstanding customer service and support, with particular appreciation for the support team.
  • Effective in increasing customer engagement and repeat business.
  • Cost-effective, with many users finding it replaces multiple other apps.

Common Concerns

  • Pricing changes and perceived hidden costs have been a point of contention for some users.
  • Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.
  • Some confusion regarding free versus paid features of the app.

Final Thoughts

"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.

Mingl

Dec 09, 2024  on Shopify

I found it incredibly easy to set up and use. Its comprehensive tools feel like they were made to simplify my work, and I love how seamlessly everything integrates. I’m replacing my current email marketing platform with it and plan to use several modules to streamline my business. It’s exactly what I needed in one place!

Wanmai Wok

Nov 11, 2024  on Shopify

Loyalty club is very easy to setup, very useful. Driving a good amount of traffic, sales, boosting conversions. Support is here whenever you need them, helping with setting up, problem solving, knoweladge transfering. 5/5 from me! Keep up a good work!

Utoppa

Nov 05, 2024  on Shopify

AiTrillion has truly transformed our Shopify store's marketing and customer engagement! The app is incredibly user-friendly and integrates seamlessly with our store. We love how it consolidates all essential marketing tools, from email campaigns to loyalty programs, into one platform. The customer segmentation and analytics features have provided us with valuable insights, allowing us to tailor our marketing strategies effectively. The customer support is top-notch, always responsive and ready to help with any queries. AiTrillion has made managing our marketing efforts so much easier and more efficient. Highly recommend this app to any Shopify store looking to boost their marketing efforts and increase customer retention!

Grow Time Garden Supply

Nov 02, 2024  on Shopify

Ai trillion was great till they changed their pricing. I’ve literally built a whole store around loyalty pricing and now im forced to pay $75 extra a month for the same features. Tired of the bait and switch with this company. Originally the price was $25/Month with unlimited modules and they changed that down to 3. Now after another pricing change the app is unusable without paying extra to access my account and loyalty information….

Adlib Clothing

Oct 15, 2024  on Shopify

We just finished installing AiTrillion on our Shopify store. The loyalty program was very easy to set up -- the interface is intuitive and the support team was incredibly helpful when I hit a few stumbling blocks. AiTrillion helped me build a great landing page too! We have used another email marketing service for years and were nervous to switch everything to AiTrillion, but we decided to give it a shot. It was easy to export our contacts, and the email builder was intuitive and would be familiar to anyone who has used an email marketing builder before. Our first campaign went off without a hitch, and we are thrilled to have everything in one place. We are looking forward to using AiTrillion's analytics as we go forward, and we are really excited to start building our workflows to engage our loyalty customers. Our experience has been 10/10 so far, and we are grateful for the friendly, timely, expert customer support provided by Hritik, Ankit and Reena. A top notch team!

EG-Cosmetics.co.uk

Oct 06, 2024  on Shopify

I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone. Service so far has been brilliant. Thank you

Prize Pop

Sep 30, 2024  on Shopify

I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service.

OCEANSMALLS

Sep 29, 2024  on Shopify

After a very bad experience with another developer, I turned to the AIT team. In a very short time, they revamped and turned our website from a dull and stagnant site into a vibrant, entertaining, and easy to navigate shop. As an online store owner, for years we have struggled to keep track of all the costly and multiple applications we needed to effectively and efficiently run our marketing promotions. Then I met Rhitik and he and his team at AITrillion have completely transformed our marketing strategy and experience through their unified modular suites of applications that deliver exceptional results. Customer support is excellent and my experience with the members of the AIT team has been both enjoyable and professional. I highly recommend AIT. Simon W USA

KaraMarie

Sep 15, 2024  on Shopify

The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.

Barry Buy

Sep 10, 2024  on Shopify

Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.

SuperSkyf

Sep 09, 2024  on Shopify

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

Ecovedawellness

Sep 05, 2024  on Shopify

I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING. This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy. Please address this issue promptly, as it has been an ongoing frustration.

Ecovedawellness

Aug 30, 2024  on Shopify

I’ve been using AiTrillion for a while now, and I must say, their service and apps have exceeded my expectations. As a business owner, I’m always on the lookout for tools that are both powerful and easy to use, and AiTrillion delivers on both fronts. The platform integrates seamlessly with my Shopify store, making it incredibly easy to manage various aspects of my business from one place. The apps within AiTrillion are intuitive and user-friendly, even for someone who isn’t very tech-savvy. I was able to set up email marketing, loyalty programs, and pop-ups with minimal effort, and the results have been fantastic. What really stands out is the level of customer service. The team at AiTrillion is approachable, responsive, and always ready to help. Whenever I’ve had a question or needed support, they’ve provided clear and timely assistance. Overall, AiTrillion has made managing my eCommerce business so much easier and more efficient. I highly recommend it to anyone looking to enhance their store with reliable, easy-to-use apps backed by excellent customer service.

RaveBeetle

Aug 28, 2024  on Shopify

I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!

The Ludus

Aug 22, 2024  on Shopify

The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!

Moniq Stevens Fashion

Aug 21, 2024  on Shopify

I had no clue what I was signing up for when I added this app to my online store. Email marketing was what I was looking for but needed major help as I had no clue what to do after uninstalling two previous apps. Fireworks went off when I saw all of the features available with AiTrillion. For a brief moment I was overwhelmed. If I could not figure out the previous app, what in the world am I going to do with all of this. And then a little birdie popped in my email and said they can set it all up for me, AND DID! Followed with a zoom call to explain to me what I had available for my new store with more assistance to offer. I am ecstatic about this gem in the app store and what it is about to do for my business. I would definitely suggest them with their outstanding customer service.

RiOT Comedy

Jul 14, 2024  on Shopify

Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!

Eat Water

Jul 09, 2024  on Shopify

Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.

LumiEternal

Jun 19, 2024  on Shopify

per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle. for the support and for the function for this app there is 5 stars! thanks to Reena specially!

Clicknpick

Jun 13, 2024  on Shopify

AiTrillion has been a fantastic addition to our store at Clicknpick.online. We're truly impressed by the way it tracks customer data, enabling us to enhance our email automations and drive successful sales. Since implementing AiTrillion, we've seen a notable boost in our conversion rate. The support we received for integration and setup was not only quick but also highly effective, ensuring a seamless experience. Highly recommended.

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