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Customer reviews: Ai Loyalty Program Membership

Develop by AiTrillion
<h3>What Merchants Think</h3> <p>Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.</p> <h3>Key Strengths</h3> <ul> <li>Easy integration with Shopify and user-friendly interface.</li> <li>Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.</li> <li>Outstanding customer service and support, with particular appreciation for the support team.</li> <li>Effective in increasing customer engagement and repeat business.</li> <li>Cost-effective, with many users finding it replaces multiple other apps.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Pricing changes and perceived hidden costs have been a point of contention for some users.</li> <li>Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.</li> <li>Some confusion regarding free versus paid features of the app.</li> </ul> <h3>Final Thoughts</h3> <p>"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.</p>

Reviews (514)

Overall rating
4.7

What Merchants Think

Overall, merchants have found "Ai Loyalty Rewards, Email, SMS" to be a valuable addition to their eCommerce operations. The app is especially praised for its ease of integration and comprehensive features that streamline loyalty programs and marketing efforts. Many users have highlighted the excellent customer service, which enhances their experience and ensures they can fully leverage the app’s capabilities.

Key Strengths

  • Easy integration with Shopify and user-friendly interface.
  • Comprehensive suite of tools for marketing, including email, SMS, and loyalty programs.
  • Outstanding customer service and support, with particular appreciation for the support team.
  • Effective in increasing customer engagement and repeat business.
  • Cost-effective, with many users finding it replaces multiple other apps.

Common Concerns

  • Pricing changes and perceived hidden costs have been a point of contention for some users.
  • Technical difficulties and unreliable support for trouble-shooting were noted in a few cases.
  • Some confusion regarding free versus paid features of the app.

Final Thoughts

"Ai Loyalty Rewards, Email, SMS" has garnered a largely positive reception from merchants who appreciate its functionality and customer support. While there are some concerns about pricing and technical issues, the app is generally seen as a powerful tool that can significantly enhance Shopify stores by consolidating essential marketing functions into a single platform.

Barry Buy

Sep 10, 2024  on Shopify

Support is fantastic. Vishal is an amazing support for the app and extremely helpful. He went through everything with me to help with my memberships and had his team work on things so everything synced up perfectly. Great App, and even greater support.

SuperSkyf

Sep 09, 2024  on Shopify

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

Ecovedawellness

Sep 05, 2024  on Shopify

I am writing to express my dissatisfaction with the support I have received. After upgrading and subsequently downgrading my plan, I was assured by your team that I would receive a refund. However, I have yet to see this refund processed. I CANCELLED THE PLAN AS WELL BUT IT DOESN'T GET CANCELLED, SUPPORT WILL CONTACT YOU ON MONDAY AND THAN WHAT NOTHING. This situation, coupled with the lack of follow-up, has left me feeling that the service is unreliable and untrustworthy. Please address this issue promptly, as it has been an ongoing frustration.

Ecovedawellness

Aug 30, 2024  on Shopify

I’ve been using AiTrillion for a while now, and I must say, their service and apps have exceeded my expectations. As a business owner, I’m always on the lookout for tools that are both powerful and easy to use, and AiTrillion delivers on both fronts. The platform integrates seamlessly with my Shopify store, making it incredibly easy to manage various aspects of my business from one place. The apps within AiTrillion are intuitive and user-friendly, even for someone who isn’t very tech-savvy. I was able to set up email marketing, loyalty programs, and pop-ups with minimal effort, and the results have been fantastic. What really stands out is the level of customer service. The team at AiTrillion is approachable, responsive, and always ready to help. Whenever I’ve had a question or needed support, they’ve provided clear and timely assistance. Overall, AiTrillion has made managing my eCommerce business so much easier and more efficient. I highly recommend it to anyone looking to enhance their store with reliable, easy-to-use apps backed by excellent customer service.

RaveBeetle

Aug 28, 2024  on Shopify

I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!

The Ludus

Aug 22, 2024  on Shopify

The AiTrillion team has been a massive help to our company from the beginning of our working together. We had a very unique problem set that we laid out to the team and they have been hitting each metric one by one that we have requested. Because of all of the great communication, the willingness to meet with us (even sometimes on weekends) and the ability to rise to the demand we placed on their software should be HIGHLY regarded! We have been altering the software for about a month straight and are just about to launch it. As of now, i would give the company 6 stars if I could. Updates to follow!

Moniq Stevens Fashion

Aug 21, 2024  on Shopify

I had no clue what I was signing up for when I added this app to my online store. Email marketing was what I was looking for but needed major help as I had no clue what to do after uninstalling two previous apps. Fireworks went off when I saw all of the features available with AiTrillion. For a brief moment I was overwhelmed. If I could not figure out the previous app, what in the world am I going to do with all of this. And then a little birdie popped in my email and said they can set it all up for me, AND DID! Followed with a zoom call to explain to me what I had available for my new store with more assistance to offer. I am ecstatic about this gem in the app store and what it is about to do for my business. I would definitely suggest them with their outstanding customer service.

RiOT Comedy

Jul 14, 2024  on Shopify

Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!

Eat Water

Jul 09, 2024  on Shopify

Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.

LumiEternal

Jun 19, 2024  on Shopify

per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle. for the support and for the function for this app there is 5 stars! thanks to Reena specially!

Clicknpick

Jun 13, 2024  on Shopify

AiTrillion has been a fantastic addition to our store at Clicknpick.online. We're truly impressed by the way it tracks customer data, enabling us to enhance our email automations and drive successful sales. Since implementing AiTrillion, we've seen a notable boost in our conversion rate. The support we received for integration and setup was not only quick but also highly effective, ensuring a seamless experience. Highly recommended.

Frip chic des petits

Jun 04, 2024  on Shopify

Très satisfaite de cette Application ! Complète, elle répond à mes besoins! Excellent soutien, très réactif et rapide ! Je recommande vivement !!!

Green Grocery Club

Jun 03, 2024  on Shopify

Reena's technical support was amazing and friendly. great features on the program and reliable service. I should add that Reena and her colleagues configured the app and explained their solutions thoroughly. I plan to hire them outside of the app in the future.

Go For Gold PH

May 28, 2024  on Shopify

This plugin has exceeded my expectations, and I look forward to continuing to use it as my store grows.

Mattress Xperts

May 28, 2024  on Shopify

As a small business owner, I know how important it is to not only find new customers but also retain them. That's where AI Trillion comes in. Their suite of customer service products seamlessly integrates with Shopify, making it easy to establish and meet retention goals. But what really sets AI Trillion apart is their incredible customer service. Reena has been incredibly attentive and helpful in setting up workflows and offering support. She even took the time to schedule zoom calls to ensure that we were using the system to its full potential. It's rare to find such personalized attention in today's business world. Thanks to AI Trillion, we've seen a significant improvement in our customer retention rates. I highly recommend this service to any small business looking to take their customer service to the next level.

Boen

May 28, 2024  on Shopify

Wow. I tried several loyalty programms, also the big ones but I wanted one in my own language. AiT just did that. Although it looks very complicated you just need to spend some time on it. We are nowadays used to be in a hurry and quick that you want to move on but remember the best things in life take time... So easy now to set up and change all text in your own words!! this is wat personalation means and Reena helped me in every step. The customer service is unbelievable!!! nice helpfull people still exsists!!!

SesseBen LLC

May 28, 2024  on Shopify

Reena has great explaining the tools and everything we need to make the best out of this app. I'm happy

Warehouse2020

May 21, 2024  on Shopify

We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully. I recently setup the Affiliate Module and was having trouble setting it up. Their customer service is excellent. They are always quick to respond and follow up afterwards. Definitely worth the money

VANITY LIVING

May 02, 2024  on Shopify

I would recommend this tool to all e-commerce stores as I am getting good sales from this tool by using various features. Their customer support is also very good and they respond promptly. Now waiting for their WhatsApp automation features!

rebel delight

Apr 19, 2024  on Shopify

I just got off a call with Reena, who offered to assist me in setting up the membership feature. Even though I haven't used it yet, I have a really good feeling about AiT: Loyalty, Review, Email+ and I'm happy to pay the (quite low, considering tons of features) price for their subscription. So far, I'm more than confident that by selecting this plugin, every shop would benefit immensely from the huge suite of tools they offer. And you are very likely to receive top-notch support with short response times. Give it a try, I bet you won't be disappointed!

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