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Customer reviews: AirPower

Develop by BaseGenius

Reviews (85)

Overall rating
4.2

What Merchants Think

Overall, merchants have found "AirPower" to be a valuable solution for integrating and managing data between Shopify and Airtable. Many praise its ability to enhance business efficiency through seamless data sync and customizable features. While many appreciate the responsive customer service, there are concerns about its performance, particularly with large inventories.

Key Strengths

  • Effective integration with Airtable for data management.
  • Enhances workflow efficiency with customizable sync options.
  • Strong customer support, often highlighted as prompt and helpful.
  • Facilitates bespoke functionality, reducing the need for multiple apps.
  • Provides a user-friendly and intuitive interface.

Common Concerns

  • Slow sync times, particularly with large datasets or images.
  • Sync issues can become untenable, especially with metafields.
  • Requires payment for segmented syncs to manage performance better.
  • Sporadic customer service response times.
  • Some reports of unoptimized performance and lack of frequent updates.

Final Thoughts

"AirPower" is generally well-received and deemed a powerful tool for businesses requiring robust integration between Shopify and Airtable. Its strengths lie in its efficiency and customization, though it is bogged down by performance issues with larger data sets. Continuous improvement in sync efficiency could further solidify its reputation among Shopify app users.

Atomic Flare

Mar 12, 2025  on Shopify

This app was wonderful to use at the beginning, but has grown progressively buggy over the years with support offering little to no help. It is also not being updated to work with changes Shopify is making and is becoming increasingly obsolete as I need to modify about half my inventory data manually since there is no sync between Airtable and Shopify for those particular fields and when asked, I was told there were no plans to do so.

Bag List

Sep 23, 2023  on Shopify

I agree with the other reviewers. It works but if there were another app, I'd switch. Pros: really nice way to manage large inventory with tons of parameters. Shopify admin UI isn't built for bulk editing. This is. Fairly elegant and dynamic solution. Customer service is fairly responsive though slow (days), and their best-fit customer is definitely someone tech savvy and capable of problem solving on their own. Cons: Extremely slow sync once you've got metafields and images in the mix. I have only 250 products and the sync is 30 mins+ every time. If you're trying to troubleshoot or have a workflow which requires sync (eg. any product with variants) it's untenable. I hope this will change/improve. For the monthly price I'd consider having someone build a custom solution for my needs.

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