Reviews: AirPower

Customer reviews: AirPower

Reviews (85)

Overall rating

4.2

5

10
4
3

1
2

2
1

3

What Merchants Think

Overall, merchants have found "AirPower" to be a valuable solution for integrating and managing data between Shopify and Airtable. Many praise its ability to enhance business efficiency through seamless data sync and customizable features. While many appreciate the responsive customer service, there are concerns about its performance, particularly with large inventories.

Key Strengths

Effective integration with Airtable for data management.
Enhances workflow efficiency with customizable sync options.
Strong customer support, often highlighted as prompt and helpful.
Facilitates bespoke functionality, reducing the need for multiple apps.
Provides a user-friendly and intuitive interface.

Common Concerns

Slow sync times, particularly with large datasets or images.
Sync issues can become untenable, especially with metafields.
Requires payment for segmented syncs to manage performance better.
Sporadic customer service response times.
Some reports of unoptimized performance and lack of frequent updates.

Final Thoughts

"AirPower" is generally well-received and deemed a powerful tool for businesses requiring robust integration between Shopify and Airtable. Its strengths lie in its efficiency and customization, though it is bogged down by performance issues with larger data sets. Continuous improvement in sync efficiency could further solidify its reputation among Shopify app users.

Riftgate

Feb 15, 2025 on Shopify

Recent update broke it completely. 10 days back and forth with support and still not fixed

Bag List

Dec 01, 2024 on Shopify

Not Powerful. I agree with the other reviewers; it works but if there were another app, I'd switch. Pros: nice way to manage inventory with tons of parameters. Shopify admin UI isn't built for bulk editing. This is. Fairly elegant and dynamic solution. Customer service is fairly responsive though slow (days), and their best-fit customer is definitely someone tech savvy and capable of problem solving on their own. Cons: Extremely slow sync, unusable if overloaded - the dashboard will not even load. Come back tomorrow and hope for the best. And if you want to be able to segment your sync to avoid this, you have to pay EXTRA! Even at 200 products, with metafields and images in the mix the sync is 30 mins+ every time. Troubleshooting is rather impossible at that cadence. Unlike other apps, Airpower is not really forward looking or frequently updated with the latest Shopify options. Development seems passive. I've been a customer for years and am looking forward to finding an alternative.

Brothers Vintage

Jul 06, 2024 on Shopify

Hey there! We used AirPower for a short period, but we found it to be so poorly optimized that it became a liability. Additionally, when we contacted customer support, the representative was extremely condescending, constantly talking over us and making our team feel foolish for asking basic questions. We wouldn't recommend using this app and using Relay once they come out with a Shopify integration.