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8.2
ChatGPT Plus for Customer Care logo

ChatGPT Plus for Customer Care

Develop by Shopify

$9-$50

/ Month
Free plan available

Zero-setup Ai Sales Associate trained on your catalog.

Real-time recommendations
Customizable chatbot
Personalized browsing
Auto-trained ai
24/7 accessibility
2 Reviews
8.2

About ChatGPT Plus for Customer Care

Launched Jan 17, 2024

Categories

Built by Shopify

Address

83-85 Baker Street, Marylebone, ENG, W1U 6AG, GB

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Introduction Video

Description

Hire a 24/7 AI customer care specialist; save time & money; increase sales.

Picture a proficient employee, available 24/7, who guides customers through your catalog with personalised recommendations, precisely answering questions about sizes, materials, or product details. This employee instantly responds to any query about your store and processes, such as shipping and returns, and quickly reassures customers about the status of their orders and shipments. No setup required: just click the "Install" button to elevate your shop to the future of eCommerce.

Picture a proficient employee, available 24/7, who guides customers through your catalog with personalised recommendations, precisely answering questions about sizes, materials, or product details. This employee instantly responds to any query about your store and processes, such as shipping and returns, and quickly reassures customers about the status of their orders and shipments. No setup required: just click the "Install" button to elevate your shop to the future of eCommerce. more
  • No setup required: the AI auto-trains on your store data upon installation
  • Product recommendations for any request, such as 'I'm looking for a gift'
  • Assists customers in tracking the status of their orders and shipments
  • Fully customisable: craft a personality, pick popping colours, upload your icons
  • Share your chatbot on Instagram, WhatsApp, and other platforms

Pros

  • 24/7 availability for customer support
  • Real-time, personalized recommendations based on customer browsing habits and previous purchases
  • AI is fine-tuned with unique product and customer data for increased customer satisfaction and sales
  • No setup required; AI auto-trains on the catalog upon installation
  • Customization options available, such as crafting a personality, choosing colors, and uploading icons
  • Built on OpenAI's GPT-4 model, ensuring high performance
  • Supports multiple communication platforms like email, Messenger, and WhatsApp for brand-specific user support
  • Collects visitor contact information for follow-up, enhancing lead management

Cons

  • Potential over-reliance on AI may lead to gaps in personalized human touch
  • Lack of setup could lead to limited control over AI training processes
  • Potential privacy concerns regarding the use of customer and product data
  • Limited information on handling complex or unusual customer inquiries
  • Requires constant updating of the product catalog for optimal performance

Top Helpful Reviews

Asaya Health

Jun 19, 2024  on Shopify

I have been using this chatbot plugin for a few months now and it streamlines the queries between clients seeking assistance and those seeking product specific information. There were a couple of tweaks that were needed and the support team FineAI were very accommodating and efficient. Highly recommended for Shopify plugins!

Amber Baltic Jewellery

Apr 26, 2024  on Shopify

I can very much recommend this app. It's helping a lot with customers conversations, leading them to good, easy solutions. It is also quite well built, has lots of customization options. There's definitely lots of opportunity and room for it to grow!

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