Taranker.Com Logo
AfterSell Post Purchase Upsell logo

Customer reviews: AfterSell Post Purchase Upsell

AfterSell is a Shopify app designed to help merchants increase revenue through post-purchase upsells, order bumps, and personalized offers. This review compiles verified user experiences, pros, cons, and pricing details to help you decide if it fits your store's needs.

Reviews (663)

Overall rating
4.8

What Merchants Think

"AfterSell Post Purchase Upsell" enjoys generally positive feedback from merchants. Many praise its intuitive interface, customization options, and seamless integration with Shopify, which significantly enhances average order value (AOV). However, some users have faced issues with app functionality or pricing. Overall, the app is highly recommended for boosting sales and improving customer experience post-purchase.

Key Strengths

  • Exceptional customer service with responsive and helpful support representatives like Patti, Jacinda, Dom, and Lillian.
  • Intuitive and easy-to-navigate user interface.
  • Effective at increasing revenue and boosting AOV through post-purchase upsell and cross-sell offers.
  • Extensive customization options that allow tailored upsell strategies.
  • Seamless integration with existing Shopify stores.
  • Useful resources and tutorials provided by support for easy setup and troubleshooting.

Common Concerns

  • Complaints about the app's pricing model, which charges based on total orders, not just orders with upsells.
  • Technical issues like updates requiring re-setup and potential bugs with payment integrations.
  • Communication challenges about app breaking due to new Shopify checkout changes and slow responses from customer service at times.
  • Frustration with the learning curve and the need for strategic thinking when setting up upsell funnels.

Final Thoughts

"AfterSell Post Purchase Upsell" is a robust tool for merchants looking to maximize their Shopify store's sales through effective upsell strategies. It is particularly lauded for its exceptional customer service and ease of use, making it a top choice for many. Despite some challenges related to pricing and occasional bugs, its strengths greatly outweigh its weaknesses, making it a valuable addition for enhancing post-purchase processes.

Haka Life Nutrition

Apr 30, 2025  on Shopify

Love this - super flexible with almost every option you would need. Would love a little more design flexibility - but maybe it's a good thing to keep it in the box ;) Jacinda is awesome in support - she provided extra ideas and plenty of solutions - her idea already worked out of the gate! THANKS

Novelle-Paris

Apr 29, 2025  on Shopify

the app has everything you need. A top funnel opportunity to boost your cvr (in my last store every 5th purchase had an upsell) the app also has top support. After a short back and forth I was helped via video - which was very to the point. normally I don't write reviews, but I am very enthusiastic about the customer support! thank you very much

Timaru Boutique

Apr 29, 2025  on Shopify

I’m really happy with the service I received from Lillian at AfterSell. The responses were super quick and every explanation was clear and helpful. She made everything easy to understand and handled my questions with care and professionalism. Very good service, thank you, Lillian!

Icon Supply

Apr 27, 2025  on Shopify

I recently had the pleasure of interacting with Patti from the AfterSell support team, and I must say, she was absolutely wonderful! Patti is incredibly kind, patient, and always ready to help. She went above and beyond to assist me with my issue, ensuring everything was resolved quickly and efficiently. In addition, the AfterSell app has been a game-changer for our business. Thanks to its upsell features , we’ve been able to significantly increase our revenue and profit margins. The app makes it easy to offer additional products or upgrades to customers, which not only enhances their shopping experience but also boosts our sales performance. Highly recommend both Patti and the AfterSell app for their outstanding service and impactful tools! Thank you for helping us grow and improve our business.

Arrily

Apr 27, 2025  on Shopify

amazing

Just Bee Cosmetics

Apr 27, 2025  on Shopify

Easy set up because they did it! Mark was great, lets see how it sells

Darker Apparel

Apr 26, 2025  on Shopify

Was super helpful setting up my funnels for me and giving me great recommendations. Excellent support and a super easy-to-use app. Would reccomend

Mi Eyes

Apr 26, 2025  on Shopify

Amazing app and amazing support

HeadlampPro™

Apr 26, 2025  on Shopify

Brandon did help me really good. Top notch support, highly recommended.

Wargame Portal

Apr 25, 2025  on Shopify

Great app with great support! Recommend this to all other ShopifyPlus stores and others!

Dash Forward

Apr 25, 2025  on Shopify

Easy to set up! Lillian was a great help and did everything for me!

Edo Sommer

Apr 25, 2025  on Shopify

Great app! Lot of extra revenue! Lot of extra help in the chat as well

Prowallet

Apr 23, 2025  on Shopify

John helped me very good.

In Season Jewelry

Apr 23, 2025  on Shopify

Jacinda was incredibly helpful and took the time to review the app with us in detail. She was knowledgeable, patient, and ensured that all our questions were answered. Her insights made a big difference, and we truly appreciate her support. Highly recommend working with her!

Navigate Craft

Apr 22, 2025  on Shopify

Support is amazing! Highly recommend, they are available to help you out.

Presa Pan

Apr 22, 2025  on Shopify

Awesome expereince with Jacinda - quick easy and very professional level support. Highly detailed and great advice.

Lush Essence

Apr 21, 2025  on Shopify

Laura was amazing, amazing support skills. 100 percent would recommend!

Roameo

Apr 21, 2025  on Shopify

Bianco Sue

Apr 21, 2025  on Shopify

NineTwoFive

Apr 21, 2025  on Shopify

Easy to setup flows based on automation. And really quick support within 3 seconds I received a reply.

Scroll to Top