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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,338)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Taotao Tasi Expeditions

Mar 05, 2025  on Shopify

Support is outstanding. The structure seems pretty simple to use and any questions are almost answered immediately guiding with me a step by step process. I haven't really tested out the whole app itself yet but customer support (Gwen & Tommy) is one of the best.

Exoceuticals

Mar 05, 2025  on Shopify

Amazing support when needed!

Pure n Natural Systems

Mar 05, 2025  on Shopify

Stark and the team have been super supportive. The communication speed is fantastic, and the app is easy to use. Highly recommended.

HVAC Home Supply

Mar 04, 2025  on Shopify

We've used UpPromote to manage our affiliate program and the features they provide have been very helpful. Great customer service and reasonably priced.

creawithgaby

Mar 03, 2025  on Shopify

Excellent service from Tommy, they provided clear and helpful information and my questions were resolved asap.

Spinnaker Watches

Mar 03, 2025  on Shopify

Really patient and helpful with all the questions I had! Thank you UpPromote team - you make it so easy!

Familidoo

Mar 03, 2025  on Shopify

The support tommy was really patient and helped me to set up the affiliate program.

LICA Wear

Mar 03, 2025  on Shopify

J’ai été assisté par Tanie et wow quel service! Elle m’a répondu en seulement quelques minutes et a répondu à mes questions aussitôt! Excellent service à la clientèle

Longevity Farms

Mar 02, 2025  on Shopify

We had the pleasure of working with Hannah from Uppromote Affiliate Marketing, and we couldn’t be more impressed with her expertise and professionalism. From the start, she provided clear guidance and valuable insights that helped us optimize our affiliate program for Longevity Farms. Hannah was always responsive, proactive, and genuinely invested in our success. She took the time to understand our brand and audience, offering tailored strategies that made a real impact. Her attention to detail and dedication to customer service set her apart, making the entire experience seamless and efficient. Thanks to her support, we’ve been able to expand our reach and grow our affiliate partnerships effectively. If you're looking for someone knowledgeable, friendly, and results-driven in the affiliate marketing space, we highly recommend working with Hannah!

HunnyBee Farm Stand

Mar 01, 2025  on Shopify

Their customer support has been absolutely amazing.

Ottawa Valley Meats

Feb 27, 2025  on Shopify

The uppromote app is good. And Tanie did a really good job helping me with a configuration change I needed.

Aesthe

Feb 27, 2025  on Shopify

Andrea's Hair Secrets

Feb 27, 2025  on Shopify

I was experiencing issues with saving my information, so I reached out for assistance. Gwen responded promptly and not only helped resolve my issue but also took the time to answer my other questions. She even provided me with manuals to address any future concerns. Her professionalism and willingness to go above and beyond truly made a difference. Excellent customer support!

Boutique Namasté

Feb 26, 2025  on Shopify

i'm still trying the app. But Evan from support is the best !

Chattanooga Beard Co.

Feb 26, 2025  on Shopify

Tanie, was great to chat with. Very helpful, knowledgable, quick to respond, and kind. The app is great! so far we're loving it!

OumoJewelry

Feb 25, 2025  on Shopify

Quick customer response, solved issue really quick. Easy use platform, highly recommend

Feux De La Rampe

Feb 25, 2025  on Shopify

DODO DEER Watch Store

Feb 24, 2025  on Shopify

very good

Melikos

Feb 24, 2025  on Shopify

Truly exceptional tech support: fast turnaround and easy to understand instructions! Have used the App for 2+ years with virtually no problems for the affiliates, the referrals or us. Strongly recommend it.

nocap

Feb 24, 2025  on Shopify

Fast and helpful support service I got from Tanie! Got the answer in no time! Easy to set up and good tutorial.

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