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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,128)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

aloneenemy studio

Dec 21, 2024  on Shopify

The app is easy to use and offers a lot of functions even with the free version. The support is fast and very straight forward.

Athletic Aliments

Dec 18, 2024  on Shopify

This app is a game-changer for managing and tracking affiliate sales! The interface is incredibly user-friendly, making it perfect for those new to affiliate marketing. Setting up referral codes and customizing affiliate pages is a breeze, and the seamless integration with Shopify saves so much time. A special shoutout to Evans from the 24/7 customer support team—his assistance via live chat was quick, knowledgeable, and super helpful. Highly recommend this app for growing your business with ease!

Redeemed Threads And Treasures

Dec 18, 2024  on Shopify

⭐⭐⭐⭐⭐ "Exceptional Support and Easy-to-Use App" I am beyond impressed with the service I received from UpPromote! Tommy went above and beyond to help me with my registration form, ensuring everything was set up perfectly for my affiliate program. The app itself is incredibly intuitive and packed with features that make managing affiliates a breeze. Thanks to Tommy’s guidance, I was able to get everything up and running seamlessly. If you’re looking for a reliable affiliate marketing app with outstanding support, UpPromote is the way to go!

Sagrada BioSkincare

Dec 18, 2024  on Shopify

Tanie was really helpful and friendly. She helped me solve my issue quickly.

OtterSpace

Dec 17, 2024  on Shopify

Incredibly happy with the support and app so far! Tommy and others have been so responsive to my questions and I appreciate their guidance. Highly recommend!

base bikes

Dec 17, 2024  on Shopify

Tommy was quick and helpful with support!

Joy Dean Designs

Dec 16, 2024  on Shopify

Hannah was excellent help with setting up my registration page! She gave me a few tips too! Thank you!

PR Bracelets

Dec 16, 2024  on Shopify

Simple, extremely useful and super effective.

LadyBelleCo

Dec 16, 2024  on Shopify

It's my second day using this app. It took about an hour to understand how it works and the help from Tanie definitely made the process smooth. So thank you Tanie! Great app thats straight forward and customer service is also available around the clock. I am happy to see how it goes!

AVORA

Dec 16, 2024  on Shopify

Tanie is great support, highly competent, cooperative, and prompt. I enjoyed working with her and learned a lot from this interaction. Thank you Tanie.

CreatureSupps

Dec 16, 2024  on Shopify

We couldn’t be happier with the incredible support we received while setting up our affiliate program. Tanie was professional, knowledgeable, and went above and beyond to guide us through the help we needed. She made the process seamless, offering clear answers and insights. Thanks to her help, our program is off to a fantastic start. Highly recommend their exceptional service!

Thesgdream

Dec 16, 2024  on Shopify

So far, this app is awesome!

Cosset Naturals

Dec 16, 2024  on Shopify

Great app. Simple to use and implement. customer service has been outstanding throughout the process!

TipsyCub Store

Dec 16, 2024  on Shopify

I have just begun my UP Journey however, Gwen in Customer Support was very helpful and polite. Thank you Gwen!

A Year of Us

Dec 15, 2024  on Shopify

Support is prompt, Evans was super helpful in recommending ways I could maximise utility of the platform too!

Moso

Dec 15, 2024  on Shopify

Vulpine Vitamin

Dec 14, 2024  on Shopify

Great customer support from Tommy he was fast and effective!

Optimal Hydration

Dec 14, 2024  on Shopify

So far it has been easy to integrate and when I needed assistance by live chat, I was chatting to a real person within minutes, so far so good, I'm impressed!!!!!!!!

Bright Content Solutions

Dec 13, 2024  on Shopify

Evans has been very helpful and made things easy to understand. I learned information that will help me make more informed decisions going forward with my affiliate marketing strategy.

Glammart

Dec 13, 2024  on Shopify

This app is super easy to setup and it gives super support... that helps a lot.

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