Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,075)

Overall rating

4.9

5

1,905
4

39
3

6
2

5
1

28

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

MUVEEN

Oct 09, 2024 on Shopify

Pampanga Lanterns

Oct 09, 2024 on Shopify

Best support. Hannah has been very responsive and helpful. She was able to help me solve the problem. Kudos!

Endless Luxe

Oct 08, 2024 on Shopify

great service, setting it up rn but looks great!

Pearl White Deals

Oct 06, 2024 on Shopify

It's an amazing app that has helped me a lot to manage the affiliates."

Belle Lusso

Oct 06, 2024 on Shopify

Great app. special thanks to Gwen for helping me out.

Natural Elements

Oct 06, 2024 on Shopify

very quick and efficient

True North Beard Co.

Oct 04, 2024 on Shopify

Very easy set up, in app chat support has been great. Hannah was a quick with support. Very user friendly.

Luniton

Oct 04, 2024 on Shopify

I recommend the app. The costumer service is fast. Barney helped me and gave me valuable tips.

Argonaut Smart Gear

Oct 03, 2024 on Shopify

Flows Shop

Oct 03, 2024 on Shopify

dopeeeeeeeeeeee

The Cycled

Oct 02, 2024 on Shopify

AMAZING!

Pink Diesel

Oct 02, 2024 on Shopify

SO helpful with any issues you may have. Hannah was particularly great!

Luna The Cat

Oct 01, 2024 on Shopify

Tommy was fantastic - his support was delightful I had an incredible experience. Thank you Tommy

Swish Embassy

Oct 01, 2024 on Shopify

Prompt and proactive supports from Barney at UpPromote.

Flatrock Wetsuits

Oct 01, 2024 on Shopify

UpPromote does exactly what it says on the tin. It allows you to easily setup and run an affiliate program. I recently got stuck not knowing how to use a certain a function and Hannah from UpPromote was very helpful and guided me step-by-step how to resolve my issue. Awesome app.

Syform Schweiz

Sep 30, 2024 on Shopify

Great Features and Support.

The Foot Collective

Sep 30, 2024 on Shopify

Great and very fast support provided by the team!

Nodiee

Sep 30, 2024 on Shopify

Hannah was great and provided me all the information that I needed and is able to assist me promptly.

Naturecast Products

Sep 29, 2024 on Shopify

It's easy to set up even if you're non technical and their support team answers on chat every quickly and was able to help resolve my issue.

restora:cell

Sep 29, 2024 on Shopify

Great app, efficient and helpful support, Stark was a great help today!