Shopify Affiliate by Secomapp App Review: Pros & Cons

Name: UpPromote Affiliate Marketing
Brand: Shopify
SKU: shopify-affliate-by-secomapp-app-by-shopify
Rating: 4.9 (3075 reviews)

Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,075)

Overall rating

4.9

5

1,905
4

39
3

6
2

5
1

28

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Veta Care

Oct 16, 2024 on Shopify

I had a very tricky idea about how to set up our affiliate's program, and the support was great, especially Hannah, who tried her best to help us find the best solution available. Very patient and solution-oriented customer support.

Myn Bazar

Oct 16, 2024 on Shopify

Excellent Service Quickly response

CHALKBOARD CANDLE CO. ®

Oct 15, 2024 on Shopify

STOP LOOKING!!! This is the product you are looking for, their product is amazing and their customer service is even better. I started at the free route and upgraded to the paid version. Their customer service is some of the best I have ever experienced with any company or product. I never leave reviews but had to. There has been countless times I have had a question I needed a prompt response to and they've always given prompt responses.

Proton Sports

Oct 15, 2024 on Shopify

Gwen is great... She solved the problem quickly and changed my life for the better today.

Snappy2m

Oct 15, 2024 on Shopify

Excellent! I love it

MerchHero

Oct 15, 2024 on Shopify

Ich kann diese App wirklich jedem empfehlen, einfache Bedienung sehr übersichtlich. Der Support ist auch sehr gut und hilft wirklich immer.

Ode Health

Oct 15, 2024 on Shopify

just awesome...so easy and so fun...5 stars for sure. Tommy was super helpful and gave me everything needed. Let's gooooo.

BaeBeauty

Oct 14, 2024 on Shopify

Tommy was great!! I had needed help for awhile and shopify support couldn't help, he went in and solved the issue within 2 minutes! Again thank you so much!

A Good Bra Fit

Oct 14, 2024 on Shopify

customer service is fantastic.

Velouving

Oct 14, 2024 on Shopify

good

SHEroic Styles

Oct 13, 2024 on Shopify

It's easy to use, it's a good app I can use without needing a team. I highly recommend it for beginner drop shippers.

Salon Shelf

Oct 13, 2024 on Shopify

The features of this app are brilliant and the support is absolutely amazing - super quick and helpful every time!

Dopamine Luxuria

Oct 12, 2024 on Shopify

Very easy to set up

Momentum Shake

Oct 12, 2024 on Shopify

Seems to work great so far and the customer service is excellent. Much less expensive then the alternatives as well!

Online Appliance Parts Hub

Oct 12, 2024 on Shopify

I was having issues setting up payouts for my account, and Evans truly went above and beyond to assist me. The level of support was exceptional! Evans was patient, thorough, and never hesitated to answer all my questions, no matter how complex. I'm incredibly grateful for the help—thank you, Evans, for your outstanding dedication and professionalism!

Amour-Bijou

Oct 11, 2024 on Shopify

Top Support from Tommy !

Glow Off Co.

Oct 11, 2024 on Shopify

So easy to set up and Nick on their chat feature was super helpful and kind! I am hopeful my business will be taken to the next level!

Revive

Oct 10, 2024 on Shopify

Caffeine and Canines

Oct 10, 2024 on Shopify

Started having an issue with affiliate tracking and affiliates getting referral credit when they shouldn't. Chatted with Evan at Uppromote and within 20 minutes had the issue corrected. Great support with my first issue.

Thera - Advanced Formulas for life

Oct 10, 2024 on Shopify

Evans was incredibly helpful in assisting with our Shopify settings. He was knowledgeable, quick to respond, and made the entire process smooth and hassle-free. Thanks to his expertise, we were able to get everything set up exactly as needed. Highly recommend!