Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,075)

Overall rating

4.9

5

1,905
4

39
3

6
2

5
1

28

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Peachy Dogs

Oct 28, 2024 on Shopify

Amazing service, and the app is working great! Highly recommend!

a f k SKIN

Oct 28, 2024 on Shopify

Chat response was fast when in need of help. I was directed to solve the problem fast easy and reassuring as Tanie made sure the task was complete, made suggestions to make my affiliate page optimal and she asked if anything else was needed even after explanation. 10/10

NuYugen

Oct 28, 2024 on Shopify

The app is working great so far and our affiliates seem to be happy with the new system. Tanie did a great job helping us with our questions. 5/5 stars

Saint Moss

Oct 28, 2024 on Shopify

Great customer service

SafewaveTech

Oct 28, 2024 on Shopify

Ray was awesome. Helped break things down into detail and solved my problem. Helped me learn how to manage the platform better as well while answering my questions.

SpineStrap

Oct 28, 2024 on Shopify

This app has a super responsive support team that’s genuinely committed to solving issues. Definitely one of the best affiliate apps out there. Got some heartwarming support from Hannah today as well.

Auragence

Oct 27, 2024 on Shopify

Tommy helped out and was very quick with all the help!

Atlantik Body Care Ireland

Oct 27, 2024 on Shopify

Geat customer support from tanie!

AWKN® Recovery Support Pro-Blend

Oct 27, 2024 on Shopify

Very intuitive and amazing customer support, very fast response time - quick to the solution. After research I've heard UpPromote was the best recommended affiliate app for shopify.

Ceramine Skincare

Oct 27, 2024 on Shopify

Very helpful! This program is awesome! It provides quick and accurate support whenever I encounter issues. I truly appreciate the help it offers. Thanks Hannah.

FLORTTE

Oct 27, 2024 on Shopify

Rossi.lt

Oct 27, 2024 on Shopify

Fast support, great app, good functionality

Wonderfully Feminine

Oct 26, 2024 on Shopify

great cooperation, I recommend

Ai Pro Guides

Oct 26, 2024 on Shopify

Super simple to setup. Lets see how it goes.

Zendra

Oct 25, 2024 on Shopify

i asked some question to the customer support, and they responded and fixed the problem in less then 1 minute!. thanks alot Tommy :)

Lifestorys

Oct 25, 2024 on Shopify

Puppy Playful

Oct 25, 2024 on Shopify

NU•RISH

Oct 24, 2024 on Shopify

Honestly really a good one. The translation in French can be better but that's a work in progress. I worked with several Shopify apps for affiliation, this one is easy to use, and the support is helpful every single time I had something to ask them. Thanks! (special thanks to Tommy)

Specc's Chocolates and Gifts

Oct 23, 2024 on Shopify

Working with UpPromote has been a great experience. Hannah and Evans were very clear and thorough in their explanations. Barney has also been helpful. No bots. Everyone is real. I appreciate talking to other humans!

Beyond the Bindings

Oct 23, 2024 on Shopify

Wish the mobile experience was better but did just fine