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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,910)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

MDF Instruments Official Store

Nov 10, 2025  on Shopify

Thank you Mina for the wonderful customer service and experience. You answered all of my questions and helped me with set up. I appreciate your professionalism and great energy!

Get Saucy™

Nov 10, 2025  on Shopify

Blue Mind Boost

Nov 10, 2025  on Shopify

Tanie was a great help!

iFungi

Nov 09, 2025  on Shopify

Great app, simple to use and to the point. Also, great help from the Support team, especially Tanie!

Soar

Nov 09, 2025  on Shopify

Super useful, easy to use and great tutorials online to help set up

PURACE

Nov 08, 2025  on Shopify

The support is incredibly good.

Word Feed Press

Nov 08, 2025  on Shopify

Excellent customer service. Very helpful, knowledgeable, patient, and kind. Thank you so much!

Tabletop Terrain

Nov 07, 2025  on Shopify

Great customer support. Very seriously and friendly.

Agradi.fr

Nov 07, 2025  on Shopify

American Crafts

Nov 06, 2025  on Shopify

Tanie was really helpful with my support needs.

BVstylez

Nov 06, 2025  on Shopify

Gwen was courteous, professional and went above and beyond to resolve my issues.

Frederica.pt

Nov 06, 2025  on Shopify

very fast!

ASTKNAN

Nov 06, 2025  on Shopify

تومي هو الافضل

Paddletek Pickleball, LLC

Nov 06, 2025  on Shopify

Lina was great and very thorough - support was great and quick! Thank you :)

Khayest

Nov 05, 2025  on Shopify

Very quick support team, had a great time resolving an issue on the app. Thank you Tanie <3

Neck Flex®

Nov 05, 2025  on Shopify

Tanie found an excellent way to simplify things for someone learning the platform

Onegevity

Nov 05, 2025  on Shopify

We had an issue where we couldn’t edit an affiliate code because the system said the code already existed. Lina & Tanie immediately helped us resolve the problem. She was very friendly, attentive, and fast.

Rei den Mei

Nov 05, 2025  on Shopify

Tanie is very friendly and provided me with more valuable info than I asked. Good support! Keep it up Tanie.

Kat Zarra

Nov 05, 2025  on Shopify

very helpful and went above and beyond to provide as much info as possible. very polite and quick. solves my issue in a few minutes for me. 10/10

The Moto Store

Nov 05, 2025  on Shopify

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