Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,584)

Overall rating

4.9

5

1,217
4

27
3

4
2

2
1

20

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Calecim Pro

Jun 10, 2025 on Shopify

Barney was really helpful and patient while clarifying my doubts regarding the app. Truly exceptional.

Vetopia Online Store

Jun 10, 2025 on Shopify

Setting up is easy and support was really responsive. Tommy was really helpful and very patiently answering all our concerns.

mashop.com

Jun 10, 2025 on Shopify

KUMA

Jun 09, 2025 on Shopify

Great support. Tommy is a big help.

PASEBIKE

Jun 09, 2025 on Shopify

GOODS

Earthly Elementals

Jun 09, 2025 on Shopify

The support is amazing. Tanie (One of their support team) was super fast in answering all the questions & helping me get started with this. Super excited to use this app.

Omnithreads.life

Jun 09, 2025 on Shopify

Tanie was an excellent help and she was great to work with!!

yuuth

Jun 09, 2025 on Shopify

Great app, with exceptional customer service. I couldn't recommend enough. If you ever do get the chance to work with Tanie in customer service, please do thank her, she really is great.

Crafterra

Jun 07, 2025 on Shopify

great app, easy to use and very professional, good customer service

Vitaboom.com

Jun 07, 2025 on Shopify

FZKL

Jun 06, 2025 on Shopify

My support service from Tanie was great. Super quick and helpful!

soulfoodstarters.com

Jun 06, 2025 on Shopify

I was helped by Mina. I am setting up my page and needed help. She worked quickly and got me together. Very professional!

Umicellar

Jun 05, 2025 on Shopify

I appreciate the prompt, helpful customer service!

And You Shop

Jun 05, 2025 on Shopify

Ethical Nutrition

Jun 04, 2025 on Shopify

Tommy was a great help in finding a solution to our problem. Overall we love this app and the support provided.

tCheck

Jun 04, 2025 on Shopify

I was blocked from using an App because I needed an upgrade, but Stark helped me quickly and in easy steps that I could follow to get through the process. I appreciate the kind and speedy service. Wish things were always that easy and handled that professionally. :)

Heavenly Gems

Jun 04, 2025 on Shopify

user friendly and cooperative support from team Mina helped me a lot to sort out and setup the app, very helpful

Brisa Systems

Jun 03, 2025 on Shopify

very patient!

Laptomart

Jun 03, 2025 on Shopify

I have had a positive experience using this app. It has streamlined my workflow and made managing my store much easier. The features are user-friendly and reliable, which has helped me save time and improve efficiency.

KURE LTD

Jun 03, 2025 on Shopify

Really easy to use, both for us and for our affiliates. The setup is straightforward, and the platform makes managing everything super simple. The support team has been amazing too!! Always patient and quick to help with any questions we've had. Highly recommend if you're looking for a hassle-free way to run your affiliate program.