Great app with excellent customer support from Tanie!

I cannot say enough wonderful things about Tanie from UpPromote Support. She delivered one of the best customer service experiences I’ve ever had. From the moment I reached out, Tanie was incredibly responsive, patient, and genuinely committed to helping me solve my issue. She didn’t just send generic replies — she took the time to understand my specific setup, walked me through each step, and made sure I fully understood the solution before moving on. Her attention to detail, professionalism, and friendly communication made the entire process smooth and stress-free. What truly impressed me was her willingness to go above and beyond. She tested configurations on her end, offered alternative solutions, and helped optimize parts of my affiliate setup I hadn’t even considered. Because of her support, my UpPromote experience has been seamless and my program is running better than ever. Tanie is an absolute gem and a huge asset to the UpPromote team. If every support experience was like this, running an online business would be a whole lot easier. Thank you, Tanie — you made my day and earned a lifelong UpPromote fan!

Mina and the support team is the best!!

Merci à Mina pour sa réactivité ! Super

Support from Tania is Superb! and she managed to assist us promply! highly recommended for anyone looking for Affiliate Program!

Tanie was super helpful helping me navigate the app. She even proactively suggested ways in which she could help. Yes to fully set up and get traction with affiliates through the app but the service so far has been excellent.

The support help is very quick and Tanie knew exactly how to solve my problem. Everything is pretty straight forward in the app and works like we would expect it to

5 estrella para Tanie. me ayudo muchisimo. la comunicacion fue facil. muy profesional, amable y tuvo pasiencia porque yo le pregunte mucho. respondio a todas mis preguntas con profesion y amabilidad. muy buen servicio al cliente. muchas gracias.

Very great customer service and support staff!

Tommy was so helpful, kind and quick! Great customer service

Loved the setup process and Tommy's support that made it so much easier. Highly recommend this app!

Very good and helpfull service and support from Tanie

New to the program but so far support has been very helpful.

Atendimento incrível! Buscou entender a causa do problema, e me ajudou a ter agilidade na resolução do problema.

Tanie was great help! thank you

Incredible platform and even better support! UpPromote has completely streamlined how we manage our affiliate programs across multiple brands. It’s simple to set up, easy to customize, and has every feature we need, from tracking commissions to managing influencer tiers and coupon codes. The best part is their customer support. Anytime we’ve needed help, the team has been lightning fast, kind, and genuinely invested in helping us succeed. It’s rare to find a platform that’s this reliable and flexible. Highly recommend UpPromote to anyone running an affiliate or influencer program. It’s been a total game changer for our business!

So far so good. Customer service is great. Will provide more details as I use the app.