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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,732)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Auto Finesse Europe

Sep 29, 2025  on Shopify

Trail Manos MTB Gloves

Sep 28, 2025  on Shopify

Barney was great he diagnosed our problem and didn't get offline until we figured it out. Appreciate that kind of commitment with him and to the rest of the team who has helpful!

Aurora Puzzles

Sep 26, 2025  on Shopify

Great Customer Service from Tanie; app works wonderfully!

Veluna Sleep

Sep 26, 2025  on Shopify

Mina is great

Double Pom

Sep 26, 2025  on Shopify

Prompt and clear help! So grateful!

Gelisleep.com

Sep 26, 2025  on Shopify

We've been using this app to keep track of our affiliates, get them their payments, and create coupon codes for them as well. Any issues we've had have been helped right away by their fantastic customer service teams. Today I spoke with Mina about an issue an affiliate was having being able to enter their payment information. Mina was very helpful and quickly got me the steps to help them to access updating their payment information. Knowing the customer service team is there to help even with small issues has made this experience that much better.

The Cycle Store

Sep 25, 2025  on Shopify

I had a great experience with the app! Tanie answered all my questions brilliantly — even the odd ones — with patience and clarity. The support was super helpful and made everything much easier to navigate. I really appreciate the excellent customer service!

Snob Luxe Collection

Sep 25, 2025  on Shopify

I had an amazing experience with Tanie she replied quickly to all my needs and questions. If I could give her 10 stars I would.

Trail Manos MTB Gloves

Sep 25, 2025  on Shopify

So far love the app very easy to use. Tanie was great and knowledgeable! She worked on the problem as far as we could go, but working with the tech team behind the scenes to get it up and running.

Prodiet

Sep 25, 2025  on Shopify

great help, great patience, great entusiasm and passion. So sweet, she helped me to choose to upgrade the plan.

True by Katie

Sep 25, 2025  on Shopify

Mina was such a pleasure to speak with. She was knowledgeable and had quick answers for my many questions. Much appreciated!

TBL

Sep 25, 2025  on Shopify

Needed help for third-party integration, and The bot app immediate connected me to a person, Mr. Tommy. Helped me sort the issue out.

GREEN Organic Hydration, LLC

Sep 24, 2025  on Shopify

So far so good! I just started using the app, but it seems very easy to use and the customer service was quick and helpful the first time I reached out.

Pippa Campbell Health

Sep 24, 2025  on Shopify

Mina & Nick were a great help - answered questions almost instantly! Amazing service

In Se Ipso

Sep 24, 2025  on Shopify

First time setting anything like this up and whilst if I had took the time to have a play I would have figured it out by myself as it really is quite straightforward. But I didn't try and figure it out myself! Instead I just jumped on the chat and was help massively by Mina who was really patient and answered all my questions and clearly explained what I needed to do. Fantastic support thank you.

Amotopart

Sep 24, 2025  on Shopify

The customer service staff were very patient and helpful.

MoonArt

Sep 24, 2025  on Shopify

So far so good. Very easy to use, and support is great.

PeekAJoy

Sep 23, 2025  on Shopify

Miami Alkaline Water

Sep 23, 2025  on Shopify

Very Easy to use, customer service is great, quick and get things done! Highly recommended

KIDICHOU

Sep 23, 2025  on Shopify

Très bonne application et simple d'utilisation. J'avais néanmoins quelques questions sur le fonctionnement de l'application et Mina m'a été d'une très grande aide. Elle a su répondre à toutes mes questions. Mina est d'une grande gentillesse :-)

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