Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,344)

Overall rating

4.9

5

979
4

22
3

4
2

1
1

12

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Filterglow Beauty

Apr 11, 2024 on Shopify

Seamless integration by far!

Roofy Tails

Apr 11, 2024 on Shopify

Leafy Products

Apr 11, 2024 on Shopify

Very helpful and quick with his responses. I definitely recommend!

All Things Girls Like

Apr 10, 2024 on Shopify

Great and Awesome! Customer service chat Tommy was soo helpful and very quick! Best affiliate app on Shopify and I have had several before, Dont hesitate!

Alfano Dry Goods

Apr 10, 2024 on Shopify

Selina very helpful and quick to answer all my questions..Thank you!

Donson

Apr 10, 2024 on Shopify

Nose to Tail

Apr 10, 2024 on Shopify

great service and support

Gym Chomp

Apr 10, 2024 on Shopify

Great customer service so far!

2099 BRAND

Apr 09, 2024 on Shopify

i had the pleasure to work with Evans, he helped me with every issue and we did it in a fast pace

Olaben

Apr 09, 2024 on Shopify

Tommy is really good at following up with the client so as to ensure that they are never left in the dark. Keep it up

flyearthoutfitters

Apr 08, 2024 on Shopify

Love it!

Naturnest

Apr 07, 2024 on Shopify

good、

Ravelution

Apr 07, 2024 on Shopify

selina is good helper

Crypto-Vogue

Apr 06, 2024 on Shopify

Hydrus Board Tech

Apr 05, 2024 on Shopify

great! Everything I need. Support has been great. This is an app that keeps improving.

Zigleys

Apr 05, 2024 on Shopify

just downloaded but just had super fast and pleasant response from Selina when I reached out for support on issue. Excited to continue using this app!

Spike Protein Detox

Jan 19, 2024 on Shopify

I think the program is very hard to figure out, especially ML, however, one of the agents Nick has been beyond amazing every time, he actually takes the time to help instead of just sending out links. He definitely goes above and beyond

marielove für neuen schwung.

Jan 18, 2024 on Shopify

Great app and great customers support service. Worked with Selina for just several minutes to customize styling and HTML structure of an affiliate registration page in a needed for our company way. Thank you so much!

THE IMANI MVMT

Jan 09, 2024 on Shopify

⭐️⭐️⭐️⭐️⭐️ I had the most amazing experience with Barney and the customer service team at UpPromote while setting up my affiliate marketing program. Barney was not only incredibly knowledgeable about the platform but also went above and beyond to ensure that I had a seamless and successful onboarding experience. His attention to detail and patience in guiding me through the process were truly commendable. I felt supported every step of the way, and any questions or concerns I had were addressed promptly. The level of professionalism and expertise displayed by Barney and the team at UpPromote exceeded my expectations. Creating an affiliate marketing program can be complex, but Barney made it feel like a breeze. The personalized assistance I received speaks volumes about the dedication and commitment of UpPromote to customer satisfaction. I highly recommend their services to anyone looking to elevate their affiliate marketing game. Thank you, Barney, and the entire UpPromote team, for making my experience exceptional! ✨