Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,344)

Overall rating

4.9

5

979
4

20
3

4
2

1
1

12

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Udfine

Apr 25, 2024 on Shopify

Choloonalowlow

Apr 25, 2024 on Shopify

I had zero clue how to set up and promote this Affiliate program. The customer service people are amazing. They really do their best to help us customers. Im so impressed! @Choloonalowlow

Mobile Score

Apr 24, 2024 on Shopify

Selina, was so nice and helped me understand so much!

Greencaine

Apr 24, 2024 on Shopify

Super easy straight-forward app for affiliates, with all possible needs, from referrals to single product, collection, coupons. I used the Chat expecting a useless bot to respond, but instead, an actual person responded immediately. I am in the free version and they were there for me. Mr. Evans was knowledgeable, courteous an fast to respond. He escalated my complex requirements to their development team. I would recommend, I will do business with them! A+ 5 stars all the way!

CLOUD Footwear US

Apr 24, 2024 on Shopify

Good customer service They answer so fast

Vitamed

Apr 24, 2024 on Shopify

Barney was incredibly efficient and helpful in setting up our affiliate program and custom design. The support provided was excellent, and Barney did a fantastic job.

Deals by Function Loops

Apr 24, 2024 on Shopify

Very good support (I chatted with Barney, a great guy), and they resolve your requests asap. Plus they are very kind and helpful. Speaking about the app, it is simple, easy to use, but same time covers all the required aspects for a solid affiliate marketing program. These combined with the affordable price, make UpPromote Affiliate Marketing a must-have for all sellers looking for a way to increase their sales. 100% recommended!

SwitzerlandIloveyou

Apr 19, 2024 on Shopify

Awesome support

OTWOO.COM.PK

Apr 19, 2024 on Shopify

their customer service is on point. i was having problem in setting up coupon codes and in no time i got their help coming my way. Thank you.

SEDUX PRO

Apr 19, 2024 on Shopify

I was glad that every question I asked had a solution. Got me to upgrade my plan :)

Miniaday Designs, LLC.

Apr 19, 2024 on Shopify

Easy to set up Stark and Evans are excellent!

By Twins For Twins

Apr 18, 2024 on Shopify

Tommy was very quick to answer my question and solved my problem instantly!! Thank you!!

Pso-Rite Japan

Apr 18, 2024 on Shopify

So good

Blue Scorpion

Apr 17, 2024 on Shopify

Evan is a gem! Very knowledgable and extremely helpful. Answered all of my questions and helped me navigated through the platform so I didn't waist any time searching.

aRenke at Home

Apr 17, 2024 on Shopify

We are now using two shops with this app and are having a very good experience. The support team is always there to help us and especially Barney has been extremely quick with their help. We are big fans - it could not work any better

NeonDrop

Apr 17, 2024 on Shopify

Tommy helped me a lot to figure out the issues that I didn't understand. The support guys are cool, I recommend the app!

Aymah Fragrances

Apr 17, 2024 on Shopify

Good experience so far

Learning World Ireland

Apr 17, 2024 on Shopify

Swift customer care support from Barney. Very user-friendly app.

Sovol Technology Co.' Limited

Apr 17, 2024 on Shopify

UpPromote Affiliate Marketing has completely changed my approach to affiliate marketing. Its user-friendly interface makes it easy to navigate, even for beginners like myself. Anyway, I must say that Tommy's service is truly exceptional. His professionalism and dedication shine through in every interaction, ensuring that his clients receive nothing but the best. Whether he is addressing concerns promptly or going the extra mile to ensure satisfaction, high recommend this app!

menstruflow GmbH

Apr 17, 2024 on Shopify

Really fast support, tons of features and it ease our process dramatically. Its the perfect app for us and everyone who wants to use affiliate for their business