Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,923)

Overall rating

4.9

5

1,740
4

35
3

6
2

4
1

24

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Chattanooga Beard Co.

Feb 26, 2025 on Shopify

Tanie, was great to chat with. Very helpful, knowledgable, quick to respond, and kind. The app is great! so far we're loving it!

OumoJewelry

Feb 25, 2025 on Shopify

Quick customer response, solved issue really quick. Easy use platform, highly recommend

Feux De La Rampe

Feb 25, 2025 on Shopify

DODO DEER Watch Store

Feb 24, 2025 on Shopify

very good

Melikos

Feb 24, 2025 on Shopify

Truly exceptional tech support: fast turnaround and easy to understand instructions! Have used the App for 2+ years with virtually no problems for the affiliates, the referrals or us. Strongly recommend it.

nocap

Feb 24, 2025 on Shopify

Fast and helpful support service I got from Tanie! Got the answer in no time! Easy to set up and good tutorial.

myteasnob

Feb 24, 2025 on Shopify

Tanie was very helpful today. She was available when and if I had questions and answered them in a timely manner.

Audiopipe

Feb 24, 2025 on Shopify

I was truly impressed by the outstanding service provided by the support team. Their responses were incredibly prompt, allowing me to resolve my queries in a flash. What's more, the App interface is designed with simplicity and convenience in mind, making it a breeze to use. It's definitely worth giving it a shot!

GirlyMan

Feb 23, 2025 on Shopify

ATOMIC-NERD

Feb 23, 2025 on Shopify

Customer Service so far has been quite good. Thanks Barney!

HydroWata

Feb 22, 2025 on Shopify

Tommy is a great customer service staff. I really love how fast he supported me. Uppromote is a great app for affiliate also

DIRT Product Group

Feb 21, 2025 on Shopify

Stark from UpPromote was super helpful!

DeerRun®

Feb 21, 2025 on Shopify

Tommy provides exceptional services and is always incredibly helpful.

dippi Suomi

Feb 20, 2025 on Shopify

UpPromote is an excellent app with a user-friendly interface and powerful features for affiliate marketing. What truly stands out is their amazing customer support. A special thank you to Hannah, who was incredibly helpful, responsive, and professional. She answered all my questions with patience and made sure I had everything I needed. It’s rare to find such dedicated and efficient support! Highly recommended for anyone looking for a reliable affiliate marketing solution!

PrimoLearn

Feb 20, 2025 on Shopify

Great job! Thank you.

Evolution Edc

Feb 20, 2025 on Shopify

Very helpful customer service. Tanie, took the time to answer all of my questions and made sure I understood all of features UpPromote offers and explained how each will help grow my business. Very quick response therefore I was able to make the required changes quicky.

Pupwell

Feb 20, 2025 on Shopify

Tanie was amazing! She helped me quickly and efficiently! She provided me other ways to use my affiliate programs that was very helpful!

FOREiGN LONER

Feb 20, 2025 on Shopify

Hannah was a great help, very kind and thorough

ROWSE

Feb 20, 2025 on Shopify

Tommy was really helpful and fast with solving my issue

VORZANI

Feb 19, 2025 on Shopify

This app is hands down the best Ambassador/Affiliate platform I have ever used. Love it! Also, the customer service is exceptional. In fact, I just had a minor issue with a button/font color I couldn't fix for better visibility on our site, and the Customer Service Rep (Evans) had all of our forms fixed/updated in about 15 minutes (and this was at 6:30 AM EST). Fantastic support!