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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,344)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

BUDWING

Jun 04, 2024  on Shopify

Excelente Nível de serviço :) Recomendo vivamente ... a melhor plataforma do mercado, já experimentei algumaas, nenhuma como esta :)

Naturally Organic You Shop

Jun 04, 2024  on Shopify

So far this has been one of the easiest apps to work with through Shopify. There chat customer service is very fast and efficient in responding to your inquiry or requests. I am looking forward to a long and prosperous relationship with UpPromote!

Radiant Face 18

Jun 04, 2024  on Shopify

This app is fabulous and the customer support is off the charts! Nick stayed with me to help me understand a few areas I didn't get. He completely educated me and I am all set. Highly recommend!

Hinomi EU

Jun 03, 2024  on Shopify

Stark has been very helpful in addressing my questions. Previously, I spoke with another representative from Uppromote, but they didn't seem to understand my questions even after I clarified them and appeared impatient with my inquiries.

Universe of Comfort

Jun 03, 2024  on Shopify

Great customer service experience from Barney! Super helpful and was able to assist very thoroughly. App has a lot of features too.

&Relief Botanicals

Jun 02, 2024  on Shopify

pretty good so far and customer service was great!

Coffylore

Jun 02, 2024  on Shopify

Un services au top qui répond parfaitement à toutes mes questions

LOOV

Jun 02, 2024  on Shopify

Excellent customer support!

Newave Kit

Jun 01, 2024  on Shopify

UpPromote has Free plan,it is good for the new salers.

SnailCure

May 31, 2024  on Shopify

Excellent customer service! I reached out to them asking to change the title fonts and body fonts. I wasn't sure they could do it, so I contacted their service, and Barney was willing to help. I actually didn't think he would do it, but he contacted the correct service team and they updated all the fonts so they match my website's fonts. The customer service is terrific. THANK YOU SO MUCH, Barney. I would definitely recommend this app.

Ink-Tech Printing Services

May 31, 2024  on Shopify

Amazing app and support team. I wanted to extend my appreciation for including the option to remove your branding on forms within the app. It's a thoughtful feature that enhances the professional appearance of our content and aligns seamlessly with our branding strategy. This flexibility not only contributes to a more cohesive user experience but also empowers us to maintain consistency across our materials. Thank you for prioritizing customization and user preferences – it truly makes a difference!

Nutrition For Longevity Meal Delivery

May 30, 2024  on Shopify

The chat support for UpPromote is amazing! Very timely responses, including screenshots for clarification, and friendly. I highly recommend using the chat feature over email for any support needs.

Tacray

May 30, 2024  on Shopify

LOBOCKI

May 30, 2024  on Shopify

By far the best Affiliate Marketing app on Shopify App Store. Completely agree with the rest of the positive reviews on here. App's ease of use, functionality and complete end-to-end solution is perfect. Support is also super helpful and quick which is critical for a business owner like myself. Gwen especially from Support was great in helping finalise all my set up and go-live checklist. Thank you!

Summit Research

May 28, 2024  on Shopify

Had a quick question and required support chat. Selina was very responsive and help me quickly. Great experience with support!

The Kinetic Arm

May 16, 2024  on Shopify

We are sporting goods company and have been using UpPromote since January 2023. After using 2 other affiliate programs, we found this one to be the most user friendly and effective platform for our affiliates. This platform is easy to integrate and customize when it comes to branding, programs, and correspondence. Definitely recommend!

New Earth Life Sciences

Apr 27, 2024  on Shopify

UpPromote has been very helpful during our migration to their software. They are quick to respond and provide detailed answers and solutions. Selina, the support team and the dev team do their best to get all of our requests, changes and fixes turned around quickly. Their service performance raises my confidence in this platform. I recommend them.

flowell

Apr 25, 2024  on Shopify

Tina Devins Design

Apr 25, 2024  on Shopify

Great customer support from Evans in the app. Thank you

Teloskin Pty Ltd

Apr 25, 2024  on Shopify

So far I don't have experience with the actual app, but their support was lightning fast and super helpful. So looking forward to getting started.

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