The online onboarding representative, Gwen, was very helpful and made the difference. The number of options is overwhelming, and the app seems to be very limited unless you do upgrades, but honestly, for a starter like me, the single affiliate "test" option was everything I need to start. If I were to suggest anything, I would say to the developers to calm down on the locked out upgrade option visibility, it is very intimidating - with paid levels of up to $800 a year, it leads you to think that the app is not useful until you hit a pro level. The developers should allow you to "warm up" to the app and not scare people off. I almost went shopping for a different app.

Gwen from the Uppromote team provided an excellent customer support. The response was very quick and detailed.

Perfect customer service. Selina was excellent!

Nothing but great things to say! Tommy is always there to provide great support and helps with customizing our affiliate pages to make sure they perfectly match our brand and look just the way we have imagined!

Great app, tons of features and complete control over nearly everything. They've also got great customer support, Barney helped me get everything up and running in just a few minutes.

Barney was awesome and helped to address limitations which have made administering our affiliate program a chore. I feel relieved that he helped to identify solutions to automate more features to provide a seamless experience with our affiliates.

so easy to set up & use ! if your having troubles with the app there is someone ALWAYS on standby ready to help in the chat! the best affiliate app i have used thus far! thank you UpPromote!& Gwen for the amazing customer service

The app works great. I am thankful to have an app that takes care of the payouts for me. The customer service is great as well.

The support team is the best. Very good App

So far it's pretty straight forward but for all the slightly more complex issues, their support team are very skilled and helpful.

Easy to set up, simple visual design, easy for affiliate beginners as well. It's a nice app, highly recommended. Barney from the chat staff member always helps me when I ask them questions, he is always helpful. One day I asked him something, he answered me and finished what I asked within only three minutes. I was so astonished with his quick response. I often tell him on the chat “Thank you, as always.”

Werkt super handig en makkelijk (zelfs de niet betaalde versie). Klantenservice is top!

good support and tommy was very helpful

Hi, I am not using the app, how can I delete all the data in my site?

Evans was and is still a dream. Answering me fast while i tackle him with a load of questions. Really happy with their support

Just setting it up so can't comment on the app yet, but good support from Selina, thank you.

I had the pleasure of being assisted by Selina, who went above and beyond by sharing all the steps along with screenshots to make the process incredibly easy. Thank you so much

Support Gwen helped me a lot with my question, thank you very much

Excellent customer service by Evans *****