Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,340)

Overall rating

4.9

5

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20
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What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

CityBear

Jul 15, 2024 on Shopify

I want to extend my heartfelt thanks to Tommy for his outstanding support. He was incredibly friendly and responsive, addressing my issues promptly and efficiently.

BestBuyBoxes

Jul 14, 2024 on Shopify

Very good and easy to use. Very good customer service!!

Dr Brad Stanfield

Jul 14, 2024 on Shopify

UpPromote has allowed be to scale my business and build a strong community. Tommy from the support team has been amazing

BobbyTheCoffeeGuy

Jul 14, 2024 on Shopify

The app was really straightforward and easy to set up. I like the customization options. Customer support was amazing too. Tommy was really helpful and responsive. My issue was resolved promptly.

MorgsPromos

Jul 13, 2024 on Shopify

selina was amazing and fast to get answers i needed. i dont remember the last time i had support that fast and efficient. holy shit.

Loopidoo

Jul 13, 2024 on Shopify

Ok, I am still studying the app, Barney is providing very good assistant, hope it will help on my sales.

The H Life

Jul 12, 2024 on Shopify

I struggle with all tech. Tommy was supportive and stayed with me until I understood how to get the job done. Very happy

Bia

Jul 12, 2024 on Shopify

Katukina

Jul 11, 2024 on Shopify

Still learning the ins and outs of UpPromote, but so far I am thrilled with my experience and especially the customer service. Nick was incredibly efficient, professional, and personable with me on UpPromotes chat support. They answered every little question I had haha. To me, the way customer service is handled is very telling of the company itself.

Jul 09, 2024 on Shopify

Although I asked for help I did manage to figure it out before Nick showed up very attentively to provide assistance. I really do appreciate that he answered fast (I was much faster, haha), and how he was very detailed in how he could provide help. So, THANKS Nick!