Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,506)

Overall rating

4.9

5

1,231
4

28
3

4
2

2
1

21

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Flatrock Wetsuits

Oct 01, 2024 on Shopify

UpPromote does exactly what it says on the tin. It allows you to easily setup and run an affiliate program. I recently got stuck not knowing how to use a certain a function and Hannah from UpPromote was very helpful and guided me step-by-step how to resolve my issue. Awesome app.

Syform Schweiz

Sep 30, 2024 on Shopify

Great Features and Support.

The Foot Collective

Sep 30, 2024 on Shopify

Great and very fast support provided by the team!

Nodiee

Sep 30, 2024 on Shopify

Hannah was great and provided me all the information that I needed and is able to assist me promptly.

Naturecast Products

Sep 29, 2024 on Shopify

It's easy to set up even if you're non technical and their support team answers on chat every quickly and was able to help resolve my issue.

restora:cell

Sep 29, 2024 on Shopify

Great app, efficient and helpful support, Stark was a great help today!

Vemovit

Sep 29, 2024 on Shopify

Best app with best support! Congrats for what you have done!!!!!!! Higly recommend!!

dr-sahin.com

Sep 29, 2024 on Shopify

Great app, perfect customer service

Heroismo

Sep 29, 2024 on Shopify

It's perfect ! I am really happy with their reactivity, the support is really helping and try to find quick solution. I used Shopify Collabs before and it was a pure nightmare, Thank you so much to the UpPromote team

Zensory

Sep 29, 2024 on Shopify

The app provides all you need to get started with Affiliate marketing and the customer service is great. Hannah was a great help too!

Onerise

Sep 27, 2024 on Shopify

Velocità nelle risposte ed efficienti

LRIS NAILS

Sep 27, 2024 on Shopify

The problem was resolved in a timely manner, which was great

DigiCore.Store

Sep 26, 2024 on Shopify

This platform is truly amazing. I recommend this to everyone.

YOYOGAGA

Sep 26, 2024 on Shopify

Riva Hair Extension Center

Sep 26, 2024 on Shopify

estoy empezando pero de momento todo bien Barney me estuvo ayudando muchisimo para organizar y poder empezar a usarlas. estuvo muy atento a lo que necesitaba

The Chicken Fountain

Sep 26, 2024 on Shopify

Barney was fantastic! He walked me through the process and was super helpful!

ValerionNutrition B2B

Sep 26, 2024 on Shopify

I love this app, it's so easy to use

September Sky Creations

Sep 25, 2024 on Shopify

hannah has been incredible with helping me figure out why my payments werent able to be sent. She sent me exact details and we got it figured out. She was wonderful with her customer service!

Omegas Auto Garage

Sep 25, 2024 on Shopify

MEGAN & CO. Apothecary

Sep 25, 2024 on Shopify

We're pretty new to this app, but have enjoyed it so far. It's working great as a management system for our affiliates! I contacted support, and Nick helped walk me through a couple of questions quickly, and was super helpful! If you're looking for a good platform to have all the affiliates in, and manage everything this app is perfect, and works great within shopify!