Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,910)

Overall rating

4.9

5

1,719
4

35
3

6
2

4
1

24

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

the 631 Gallery

Nov 23, 2025 on Shopify

super helpful and quick to respond

Bird & Bamboo

Nov 23, 2025 on Shopify

Tommy was quick to respond and eager to help me solve my issue! I appreciate his knowledge and willingness to help me! Very professional!

Fantasy Fits

Nov 22, 2025 on Shopify

Support is amazing!

A-Class Fitness

Nov 22, 2025 on Shopify

Amazing, I love it so far and Evans from their support is so friendly and fast. Looking forward to working with uppromote!

Milton Home Appliances

Nov 22, 2025 on Shopify

Excellent app good for every store, easy to setup easy to use and its functions are good as well as its functionality.

WideBodyStore Inc

Nov 22, 2025 on Shopify

Great! Really quick and helpful response from customer service, thanks!

Shop BestDerm

Nov 20, 2025 on Shopify

Amazing technical support, thank you Tanie! Supportive team with experts that know the product and can help with just about any question.

Strauss Naturals USA

Nov 20, 2025 on Shopify

Incredibly helpful support team - Mina was fantastic and helped with exactly what I needed. Everything worked exactly as expected.

Flower Press Studio

Nov 20, 2025 on Shopify

Tanie, my customer support was terrific. I am literally a tech dumbo, and have a million questions. As I was on the phone with my affiliate, Tanie helped me get everything ready for them and myself. Smooth transition. Thank you so much for answering all of my questions.

Studio Goccia Italy

Nov 20, 2025 on Shopify

Amazing support, amazing app! Thank you a lot Mr. Stark!

CPTN

Nov 20, 2025 on Shopify

Amazing support from Tommy!

工藤羊肉店

Nov 19, 2025 on Shopify

Excellent Affiliate App with Superb Support! This is a fantastic app that takes care of all the complicated affiliate management tasks for us, allowing us to focus entirely on running our shop. The automation and tracking capabilities are exactly what we needed. I'd also like to give a special thank you to Tommy from the Support team. He provided exceptionally clear and polite assistance, answering all of our questions thoroughly and making the setup process feel much less daunting. Highly recommended

SMSB 66

Nov 19, 2025 on Shopify

Merci beaucoup Tanie pour votre réponse rapide et résoudre le problème rapidement Merci beaucoup pour votre temps et votre gentillesse

borCAN

Nov 19, 2025 on Shopify

Tanie hat mir schnell und effektiv und freundlich geholfen. So liebe ich Support. Danke

KartSim

Nov 19, 2025 on Shopify

Go Forth Apparel

Nov 18, 2025 on Shopify

Great Support Tanie had all the answers to help me get it set up

Maika Daughters

Nov 18, 2025 on Shopify

Nick helped us very quickly and efficiently. We appreciate it!

Sportconic

Nov 18, 2025 on Shopify

Madore Athletics

Nov 18, 2025 on Shopify

Millena Hair

Nov 18, 2025 on Shopify

Lina was super helpful in guiding me through all the questions I had. She was very patient and walked me through in detail exactly what I needed to do, I didn't even have to explain so much it was like she was in my mind. This app is EXACTLY what I was looking for!