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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,340)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Bedtime Academy

Jul 19, 2024  on Shopify

Selina was very helpful and prompt with assisting me and provided info on where to find out more on my Shopify store.

dancewithink

Jul 19, 2024  on Shopify

Amazing customer support!

Coco + Bondi

Jul 19, 2024  on Shopify

A great app for all your referral program needs. It has all the options for your startup to start a referral program and increase sales. The customer support is very responsive. I needed to remove the app branding and Selina promptly replied and removed it in no time. I recommend this app to all.

Tinyy's Playhouse

Jul 18, 2024  on Shopify

They are very responsive when you need help. Great with helping you build customers. Evan was a great help to me very patient, and took his time walking me through the system to better understand it.

Mrs Quilty

Jul 18, 2024  on Shopify

Support is a 10/10. Super fast responses and always ready to help fix any issues

Reset Lifestyle Products

Jul 18, 2024  on Shopify

great support from Barney!

BioClinical

Jul 17, 2024  on Shopify

As a newbie I had some important questions needing answers and some assistance geting set-up Tommy was very patient and understanding ... a great resource. Thanks Tommy

alarabmillionaires

Jul 17, 2024  on Shopify

i'm very happy to use this app, and i like the the support service ( evan ), he is just amazing with peoples

TallEarth

Jul 17, 2024  on Shopify

Solid app, highlighted by genuinely exceptional service. Shout out to Nick, Barney, Evans and Selina. Nearly around-the-clock service available - help with implementation, tech support, customization, etc. Super friendly and they all seem to know what's going on. If you're on the fence in choosing an app, I'd say the responsive service from this team could probably tip the balance, they'll make sure you get what you need.

ibumpi

Jul 17, 2024  on Shopify

I'm really happy with this app and their support team. Most of everything worked right out of the box, and for the things that were a little more complicated, Selina was able to help me understand what was going wrong and to fix it. Everything feels really solid so far and I'm looking forward to seeing how our affiliate program affects our sales over the next couple of months.

Ripplix

Jul 17, 2024  on Shopify

I have only just begun setting up UpPromote and so far things are working well. Selena on the in-app chat has been very helpful!

REEN Jiu Jitsu

Jul 17, 2024  on Shopify

rrrrr

NguinShop

Jul 16, 2024  on Shopify

good

Elite Level Status

Jul 16, 2024  on Shopify

Selina was very prompt and professional with her support. She understood my problem and found a work-around solution that allowed me to immediately fix it. Definitely 5 stars!

My Store

Jul 16, 2024  on Shopify

simple to use and best interface

Paramedic Flash

Jul 15, 2024  on Shopify

Selina was so quick! She answered in under a minute. Helped me fix my issue in under 5 mins!!! Thank you so much!

AzulBotanicals

Jul 15, 2024  on Shopify

very user friendly and instructions are clear with great explainations.

KIRA ORGANICS, LLC

Jul 15, 2024  on Shopify

Cassie and Nick was very helpful. I needed help with customizing my log in and sign up page and they assisted me very quickly. I was pleased.

MoltenCores

Jul 15, 2024  on Shopify

Great Tool and amazing support, thanks Cassie!!

HelloBello

Jul 15, 2024  on Shopify

The support (Selina) is very nice and helpful!

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