Excellent customer service! I reached out to them asking to change the title fonts and body fonts. I wasn't sure they could do it, so I contacted their service, and Barney was willing to help. I actually didn't think he would do it, but he contacted the correct service team and they updated all the fonts so they match my website's fonts. The customer service is terrific. THANK YOU SO MUCH, Barney. I would definitely recommend this app.

Amazing app and support team. I wanted to extend my appreciation for including the option to remove your branding on forms within the app. It's a thoughtful feature that enhances the professional appearance of our content and aligns seamlessly with our branding strategy. This flexibility not only contributes to a more cohesive user experience but also empowers us to maintain consistency across our materials. Thank you for prioritizing customization and user preferences – it truly makes a difference!

The chat support for UpPromote is amazing! Very timely responses, including screenshots for clarification, and friendly. I highly recommend using the chat feature over email for any support needs.

By far the best Affiliate Marketing app on Shopify App Store. Completely agree with the rest of the positive reviews on here. App's ease of use, functionality and complete end-to-end solution is perfect. Support is also super helpful and quick which is critical for a business owner like myself. Gwen especially from Support was great in helping finalise all my set up and go-live checklist. Thank you!

Had a quick question and required support chat. Selina was very responsive and help me quickly. Great experience with support!

We are sporting goods company and have been using UpPromote since January 2023. After using 2 other affiliate programs, we found this one to be the most user friendly and effective platform for our affiliates. This platform is easy to integrate and customize when it comes to branding, programs, and correspondence. Definitely recommend!

UpPromote has been very helpful during our migration to their software. They are quick to respond and provide detailed answers and solutions. Selina, the support team and the dev team do their best to get all of our requests, changes and fixes turned around quickly. Their service performance raises my confidence in this platform. I recommend them.

Great customer support from Evans in the app. Thank you

So far I don't have experience with the actual app, but their support was lightning fast and super helpful. So looking forward to getting started.

I had zero clue how to set up and promote this Affiliate program. The customer service people are amazing. They really do their best to help us customers. Im so impressed! @Choloonalowlow

Selina, was so nice and helped me understand so much!

Super easy straight-forward app for affiliates, with all possible needs, from referrals to single product, collection, coupons. I used the Chat expecting a useless bot to respond, but instead, an actual person responded immediately. I am in the free version and they were there for me. Mr. Evans was knowledgeable, courteous an fast to respond. He escalated my complex requirements to their development team. I would recommend, I will do business with them! A+ 5 stars all the way!

Good customer service They answer so fast

Barney was incredibly efficient and helpful in setting up our affiliate program and custom design. The support provided was excellent, and Barney did a fantastic job.

Very good support (I chatted with Barney, a great guy), and they resolve your requests asap. Plus they are very kind and helpful. Speaking about the app, it is simple, easy to use, but same time covers all the required aspects for a solid affiliate marketing program. These combined with the affordable price, make UpPromote Affiliate Marketing a must-have for all sellers looking for a way to increase their sales. 100% recommended!

Awesome support

their customer service is on point. i was having problem in setting up coupon codes and in no time i got their help coming my way. Thank you.