Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,340)

Overall rating

4.9

5

979
4

20
3

4
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1
1

12

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Manuka Natural

Jul 27, 2024 on Shopify

I'm just getting started and Gwen was very helpful today.

PrimeBeing

Jul 27, 2024 on Shopify

So far everything is nice and good, the team is very responsive and happy to help, the platform is quite easy to use and it has some professional tools also along with a profi look!

Ozark Cabin Décor, LLC

Jul 25, 2024 on Shopify

I installed the UpPromote Affiliate Marketing App today and had a couple of questions about setting it up. Nick was on the ball answering questions and helping me to customize the look. I know that if I have questions moving forward, customer service is quick and professional. Thanks Nick!

Donna's Recipe

Jul 25, 2024 on Shopify

Pastelería La Ermita

Jul 25, 2024 on Shopify

late and a weekend.. but Selina was there to clear clouds

DaTeoy

Jul 25, 2024 on Shopify

very helpful!

ECOROE

Jul 23, 2024 on Shopify

Amazing support from staff (like Cassie)!! Highly recommend UpPromote to anyone interested in affiliate marketing!

Hera Cosmetics

Jul 23, 2024 on Shopify

Amazing customer support - had some things to be changed and they did it in minutes. Really nice experience. Thank You Selina, Evans and Barney :)

BananaBelleRose

Jul 22, 2024 on Shopify

Gwen was so patient that I thought she was AI. LOL Thank goodness for human help. Very satisfied.

nextvital

Jul 22, 2024 on Shopify

The app works very well and we can recommend it. Change requests are sometimes implemented for a small surcharge if this is possible. The support team around Barney and Stark etc. is quick and easy to reach, always friendly and solution-oriented. The only drawback is that the store credit is not converted into actual store credit, but into a discount code. If this could be improved, we would be 100% happy.

jobobike.de

Jul 22, 2024 on Shopify

Barney is very patient with my questions, and the app is met my needs, great!

My Skinz

Jul 21, 2024 on Shopify

Barney was So helpful and fast response fixed everything for me!!

Trilaplex

Jul 21, 2024 on Shopify

Nice and Fast Customer Service

YUE | Professional Press-on Nails

Jul 21, 2024 on Shopify

Selina help me to solve many problems patiently and give me good suggestion.

NoodlesPro

Jul 21, 2024 on Shopify

Great customer support, quick and accurate response.

fizzle

Jul 21, 2024 on Shopify

I would recommend affiliate marketing mostly if it does not cause you to be blocked on the pinterest platform . I love pinteret best of all "social media platforms" I have discovered so far .I still Love pinterest wishing them great continued success . Brilliant!!

Celebrator

Jul 20, 2024 on Shopify

Selina was very helpful

Serving Body

Jul 20, 2024 on Shopify

Very thorough and helpful with my countless inquiries

Royal Clips

Jul 19, 2024 on Shopify

Was not expecting to be able to get ahold of them at 7pm on a Saturday.. Says alot about a company. Very impressed! They were able to help me out on a paypal integration issue that I wanted to get out of the way and were actually available right away when I needed them. Two thumbs up for Tommy!

Belle Balm Company

Jul 19, 2024 on Shopify

The support from this app is top notch. There is an in app chat option and the support is always quick to answer. Just today Selina helped me customize my affiliate log in page to include and not include what it didnt need. I was amazed that she was willing and able to customize my experience in that way! So far, i have nothing but great things to say about Uppromote.