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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,128)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Krypton Energy Labs

Jun 07, 2024  on Shopify

Easy to use

Pale Blood Store

Jun 07, 2024  on Shopify

Excellent App, great and fast support

Essuq

Jun 06, 2024  on Shopify

ALOHAS

Jun 06, 2024  on Shopify

Very efficient customer service! Evans was super helpful :)

OMTech Laser

Jun 06, 2024  on Shopify

Great experience. Tommy is very helpful and patient, and responded to my questions very promptly.

Sage Wellbeing

Jun 05, 2024  on Shopify

Support is always available and they understand how to support you to navigate your way round the app. Tommy was super.

Smartclean

Jun 05, 2024  on Shopify

I hope it will be helpful to increase my sale. I will write more reviews after I use some days. Just moment,it is my first time. but their customer service is good and effective. Good.

Deevisa.com

Jun 05, 2024  on Shopify

Good team support

AlgoLaser

Jun 04, 2024  on Shopify

Very user friendly. Tommy was very patient in helping to resolve the issue.

My Store

Jun 04, 2024  on Shopify

Great documentation and wonderful UI. Gwen offered amazing customer support.

Chris Thompson Bags

Jun 04, 2024  on Shopify

Super helpful customer service with Gwen! Looking forward to a great relationship with UpPromote!

BUDWING

Jun 04, 2024  on Shopify

Excelente Nível de serviço :) Recomendo vivamente ... a melhor plataforma do mercado, já experimentei algumaas, nenhuma como esta :)

Naturally Organic You Shop

Jun 04, 2024  on Shopify

So far this has been one of the easiest apps to work with through Shopify. There chat customer service is very fast and efficient in responding to your inquiry or requests. I am looking forward to a long and prosperous relationship with UpPromote!

Radiant Face 18

Jun 04, 2024  on Shopify

This app is fabulous and the customer support is off the charts! Nick stayed with me to help me understand a few areas I didn't get. He completely educated me and I am all set. Highly recommend!

Hinomi EU

Jun 03, 2024  on Shopify

Stark has been very helpful in addressing my questions. Previously, I spoke with another representative from Uppromote, but they didn't seem to understand my questions even after I clarified them and appeared impatient with my inquiries.

Universe of Comfort

Jun 03, 2024  on Shopify

Great customer service experience from Barney! Super helpful and was able to assist very thoroughly. App has a lot of features too.

&Relief Botanicals

Jun 02, 2024  on Shopify

pretty good so far and customer service was great!

Coffylore

Jun 02, 2024  on Shopify

Un services au top qui répond parfaitement à toutes mes questions

LOOV

Jun 02, 2024  on Shopify

Excellent customer support!

Newave Kit

Jun 01, 2024  on Shopify

UpPromote has Free plan,it is good for the new salers.

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