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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,340)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Unicornlifts

Aug 21, 2024  on Shopify

Easy to customize, easy to set up, integrates seamlessly with shopify, AND lots of customizable options, for FREE! Love this app 10/10!

Skence

Aug 21, 2024  on Shopify

This app is excellent. Barney's support is awesome.

Real Blew Cosmetics

Aug 21, 2024  on Shopify

I have been using this app i want to say 2-3 years and just recently started back using it within the last week or so.... It is PERFECT for business owners are looking for affiliates; setup/signup is sooooo EASY and Customer Service is LITERALLY always a click away. Every Rep I have encountered has been knowledgeable with QUICK resoluton. I plan to continue with this app and soon see what the upgraded version can do for my business... DONT SECOND guess this app, even the FREE version is TOP NOTCH!

Cool N Save Co.

Aug 20, 2024  on Shopify

I'm not sure about the app yet, just getting it set up. But I can say Selina is the second coming and they should put her in charge of the whole company.

Toplen

Aug 20, 2024  on Shopify

GOOD EXPERIENCE

Herdio

Aug 20, 2024  on Shopify

The service was great, the replies were prompt and accurate, solved my problem perfectly and was able to answer my questions as soon as I had them, thank you so much!I think this program is great!

MirrorLite

Aug 19, 2024  on Shopify

TOP

RecycleFarm Eco DePIN Store

Aug 19, 2024  on Shopify

I installed the upPromote app to try out the free plan as I'm still in the process of setting up my store and haven't started selling yet. The app has been great for managing referral codes, and when I decided to offer discounts via referral codes, I upgraded to the Professional plan with the free trial. While customizing the affiliate registration page, I ran into some difficulties, so I reached out to their support team. Even though they promised a response within an hour, I was pleasantly surprised to receive help almost immediately. Within 5 minutes, the issue was resolved! The support was quick, efficient, and incredibly helpful. This app is a must-have for anyone serious about affiliate marketing on Shopify. Highly recommended!

MedTheories

Aug 19, 2024  on Shopify

We spoke with Stark today and received great service. Their responses were quick and helped us speedily retrieve the information we needed. Great customer service as always. Thank you team!!

ZEUZ

Aug 18, 2024  on Shopify

Great app and good support.

24kupi

Aug 18, 2024  on Shopify

Great and fast support Tommy help me set up codes , also the app is very good it has free plan that is one of the bests apps i use for Shopify

COSY ISLAND

Aug 17, 2024  on Shopify

Good app with amazing customer service! I am really happy with the response speed whenever I need help. This app is easy to use with reasonable price. Haven't tried other affiliate marketing tools, but I am so far so good with this one. Special thanks to Barney!

My Store

Aug 17, 2024  on Shopify

HotTrendBazaar

Aug 16, 2024  on Shopify

It's really good app and helpful!

Jobless Cat

Aug 16, 2024  on Shopify

It is great easy to use it's making me give a feedback without letting me to test the feature anyway fully please don't take my words or now

MedTheories

Aug 15, 2024  on Shopify

The support is amazing! There is always someone available and knowledgeable who is able to help. Barney was a great help today, thank you support!

Dapper Bear Candle Co.

Aug 15, 2024  on Shopify

myrxus.com

Aug 15, 2024  on Shopify

Barney was great!

Mitchell Brands

Aug 15, 2024  on Shopify

Evans was a rockstar on explain some details for the settings and also to customize the dashboard according with our brands style. Keep up the good work Evans.

PESATI

Aug 15, 2024  on Shopify

Barney from Customer Support assisted me with some adjustments to the CSS code, as a few values in the referral details were inaccurate. I wanted to ensure our affiliates wouldn't be confused by the information displayed. The support was prompt, the communication was clear, and I was informed that reversing the changes would be simple if needed. UpPromote did not disappoint.

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