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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,735)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Thelegginstore.com

Mar 15, 2025  on Shopify

I have a strong appreciation for UpPromote, as my experiences with them have consistently been positive. Tanie and Evan were instrumental in swiftly and effectively addressing my concerns.

Beyond

Mar 15, 2025  on Shopify

5 stars for Tommy

Bona Botanica

Mar 14, 2025  on Shopify

The support I have received from Hannah, Evans and the rest of the team, is absolutely amazing. They have helped, every step of the way in solving all setup issues and queries, even helping to customise the dashboard and other specific tasks that we needed to achieve. I cannot fault their kindness, politeness, quick response and dedication. Excellent customer support! The only thing would be options within the app to easily create custom affiliate pages, but I have to give 5 stars for everything else. Highly recommended.

àDorer Collection

Mar 14, 2025  on Shopify

Super appli, j'ai super bien été aider pat Tania

Elevate Movement

Mar 13, 2025  on Shopify

Super easy to use and fantastic support provided by their team. I'm very happy so far having picked it over other apps on the market.

LALAS WELLNESS

Mar 13, 2025  on Shopify

Very helpful and gave stellar suggestions!

Lizton Sign Shop

Mar 12, 2025  on Shopify

Hannah was great!

Élhée

Mar 12, 2025  on Shopify

Super facile et le support est incroyablement réactif à n'importe quelle heure !!! C'est très précieux!

Octopied Mind

Mar 12, 2025  on Shopify

I can't say enough great things about the support I received from UpPromote Support team, especially from Barney! Every time I've had a question or needed assistance, he has been incredibly responsive, knowledgeable, and genuinely helpful. He goes above and beyond to ensure everything runs smoothly, making the entire experience seamless. If you're looking for top-notch support, you're in the right place. Highly recommend!

Talitha Coffee

Mar 12, 2025  on Shopify

Barney provided great customer support working through various issues to get my program commission rates set and ensure affiliates were being paid correctly. Highly recommend

Six Zero Canada

Mar 12, 2025  on Shopify

I highly recommend UpPromote! The customer support has been outstanding—Hannah and the support team have been amazing, always ready to assist and answer any questions I have. Their guidance has been invaluable in helping me navigate the platform and ensuring everything runs smoothly. Thanks, UpPromote!

Royal Koas

Mar 12, 2025  on Shopify

RAWM GAMING

Mar 12, 2025  on Shopify

This app can help our RAWM Mouse business more effectively. Thank you!

Mindright

Mar 12, 2025  on Shopify

Our support agent Tanie was VERY helpful in assisting with setting up our affiliate programs quickly and efficiently! We will always support companies who invest in their support agents!

Tailored Equestrian

Mar 11, 2025  on Shopify

Evan was very helpful and knowledgeable this morning. Looking forward to seeing this app in action.

Fajas Tributo

Mar 11, 2025  on Shopify

ThomasAndStereo

Mar 10, 2025  on Shopify

Great service

Fitness World Nutrition

Mar 10, 2025  on Shopify

SmileSip

Mar 10, 2025  on Shopify

Tommy was great at helping me with my issues! Great app and customer service

CANS UK

Mar 10, 2025  on Shopify

Amazing service. Hannah, the customer service expert was able to resolve our issue in minutes.

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