UpPromote Affiliate Marketing logo

Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,128)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

ibumpi

Jul 17, 2024  on Shopify

I'm really happy with this app and their support team. Most of everything worked right out of the box, and for the things that were a little more complicated, Selina was able to help me understand what was going wrong and to fix it. Everything feels really solid so far and I'm looking forward to seeing how our affiliate program affects our sales over the next couple of months.

Ripplix

Jul 17, 2024  on Shopify

I have only just begun setting up UpPromote and so far things are working well. Selena on the in-app chat has been very helpful!

REEN Jiu Jitsu

Jul 17, 2024  on Shopify

rrrrr

NguinShop

Jul 16, 2024  on Shopify

good

Elite Level Status

Jul 16, 2024  on Shopify

Selina was very prompt and professional with her support. She understood my problem and found a work-around solution that allowed me to immediately fix it. Definitely 5 stars!

My Store

Jul 16, 2024  on Shopify

simple to use and best interface

Paramedic Flash

Jul 15, 2024  on Shopify

Selina was so quick! She answered in under a minute. Helped me fix my issue in under 5 mins!!! Thank you so much!

AzulBotanicals

Jul 15, 2024  on Shopify

very user friendly and instructions are clear with great explainations.

KIRA ORGANICS, LLC

Jul 15, 2024  on Shopify

Cassie and Nick was very helpful. I needed help with customizing my log in and sign up page and they assisted me very quickly. I was pleased.

MoltenCores

Jul 15, 2024  on Shopify

Great Tool and amazing support, thanks Cassie!!

HelloBello

Jul 15, 2024  on Shopify

The support (Selina) is very nice and helpful!

CityBear

Jul 15, 2024  on Shopify

I want to extend my heartfelt thanks to Tommy for his outstanding support. He was incredibly friendly and responsive, addressing my issues promptly and efficiently.

BestBuyBoxes

Jul 14, 2024  on Shopify

Very good and easy to use. Very good customer service!!

Dr Brad Stanfield

Jul 14, 2024  on Shopify

UpPromote has allowed be to scale my business and build a strong community. Tommy from the support team has been amazing

BobbyTheCoffeeGuy

Jul 14, 2024  on Shopify

The app was really straightforward and easy to set up. I like the customization options. Customer support was amazing too. Tommy was really helpful and responsive. My issue was resolved promptly.

MorgsPromos

Jul 13, 2024  on Shopify

selina was amazing and fast to get answers i needed. i dont remember the last time i had support that fast and efficient. holy shit.

Loopidoo

Jul 13, 2024  on Shopify

Ok, I am still studying the app, Barney is providing very good assistant, hope it will help on my sales.

The H Life

Jul 12, 2024  on Shopify

I struggle with all tech. Tommy was supportive and stayed with me until I understood how to get the job done. Very happy

Bia

Jul 12, 2024  on Shopify

Katukina

Jul 11, 2024  on Shopify

Still learning the ins and outs of UpPromote, but so far I am thrilled with my experience and especially the customer service. Nick was incredibly efficient, professional, and personable with me on UpPromotes chat support. They answered every little question I had haha. To me, the way customer service is handled is very telling of the company itself.

Scroll to Top