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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,340)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

AG

Sep 09, 2024  on Shopify

BeautyChic

Sep 09, 2024  on Shopify

Thank you Hannah

TAKE NO ORDERS

Sep 08, 2024  on Shopify

QOONA Shop

Sep 08, 2024  on Shopify

I’ve been using UpPromote, and I’m really impressed with both the app and the customer service. Tommy was incredibly quick to respond and provided me with professional and knowledgeable assistance. His support made the whole process so much smoother! The app itself is user-friendly and offers all the features I need to grow my affiliate program. Highly recommended!

Shika Wellbeing UK

Sep 08, 2024  on Shopify

I was struggling with setting up the commissions, TOMMY was very helpful and he had a lot of patience with me too. Great experience accessing upPromote service today as he made it very easy for me. Thank you

Critical Velocity Nutrition

Sep 06, 2024  on Shopify

Barney did an outstanding job in helping me put together my customer registration page.

BOSSA FLORA

Sep 05, 2024  on Shopify

Enjoying the app so far! I didn't use all the features yet but the customer service is exceptional: easy to reach, comprehensive info, I feel ready to start! I'll post another review when I come full circle with the app.

Inslogic

Sep 05, 2024  on Shopify

The service is incredible. Thank you so much for the help. Very efficient and personalized.

Finding Foxtale

Sep 05, 2024  on Shopify

We are just starting to use UpPromote for our Affiliate Program and we have been very impressed with the level of customer support when we haev needed it. While the app is fairly intuitive, we have wanted to do make a few small tweaks and we have found the team to be very responsive and a pleasure to work with. Once we have more Affiliates we will be able to see how they are liking and using their Dashboard but so far so good!

My Friend Breath

Sep 05, 2024  on Shopify

I am greatly appreciating my experience with UpPromote so far. I did a tonne of research when looking for the best app that would meet my needs and be within budget. UpPromote shone through as a fantastic option and they are proving that I made the right choice. I appreciate being able to be granular at the variant level for which products are included in our affiliate program and at what commission percentage. I am also blown away by their support team. I've been helped multiple times now by Nick over chat and he has been fantastic at helping me customize the affiliate portal with our brand colours and sizing of the logo. As well as troubleshooting some of the functionality that I have needed extra support and guidance to understand. As we are gearing up to launch our affiliate program I am feeling super confident and excited that partnering with UpPromote has been a fantastic strategic decision for our business. Thanks so much, team UpPromote!

ყვითელი

Sep 04, 2024  on Shopify

Great app guys! highly recommended. My online store is up and running. The setting process is very easy and navigable. I bet you would love it. support team 10/10

STRMS

Sep 04, 2024  on Shopify

10/10 great customer service!

OIXDESIGN

Sep 04, 2024  on Shopify

Great customer service and support! Tommy was so helpful to answer my question and solve my problem.

FINGER SUIT JAPAN(フィンガースーツ・ジャパン)

Sep 04, 2024  on Shopify

I think it's the best app because you can get responses when you have problems in real time! I'm always helped by Barney. He's always trying and proactively acting on my issues. It is a very convenient application for contributing to marketing performance. The dashboard is intuitive and professional. And it has a good UIUX for seeing marketing performance.

Rework Gear

Sep 04, 2024  on Shopify

Easy to use, and amazing and quick customer service that answered my questions precisely!

Foothills Naturals

Sep 04, 2024  on Shopify

New user here, not much experience with the app yet, but I can say that the support team (Hannah specifically) was patiently explaining features and functionality. This gives me the optimism that the app will perform well, and will be part of my site for a long time.

Bear Tale

Sep 04, 2024  on Shopify

Fast responses, high recommendation to everyone wants to try.

Louanna Brand

Sep 04, 2024  on Shopify

Immaculate customer service, I had quite a few questions and Gwen was very helpful and quick with her responses. Would definitely recommend!

Granny B's Old Fashioned Paint

Sep 03, 2024  on Shopify

So far easy to use

Primal Kiwi

Sep 03, 2024  on Shopify

Very responsive support. Thank You.

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