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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,128)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

jobobike.de

Jul 22, 2024  on Shopify

Barney is very patient with my questions, and the app is met my needs, great!

My Skinz

Jul 21, 2024  on Shopify

Barney was So helpful and fast response fixed everything for me!!

Trilaplex

Jul 21, 2024  on Shopify

Nice and Fast Customer Service

YUE | Professional Press-on Nails

Jul 21, 2024  on Shopify

Selina help me to solve many problems patiently and give me good suggestion.

NoodlesPro

Jul 21, 2024  on Shopify

Great customer support, quick and accurate response.

fizzle

Jul 21, 2024  on Shopify

I would recommend affiliate marketing mostly if it does not cause you to be blocked on the pinterest platform . I love pinteret best of all "social media platforms" I have discovered so far .I still Love pinterest wishing them great continued success . Brilliant!!

Celebrator

Jul 20, 2024  on Shopify

Selina was very helpful

Serving Body

Jul 20, 2024  on Shopify

Very thorough and helpful with my countless inquiries

Royal Clips

Jul 19, 2024  on Shopify

Was not expecting to be able to get ahold of them at 7pm on a Saturday.. Says alot about a company. Very impressed! They were able to help me out on a paypal integration issue that I wanted to get out of the way and were actually available right away when I needed them. Two thumbs up for Tommy!

Belle Balm Company

Jul 19, 2024  on Shopify

The support from this app is top notch. There is an in app chat option and the support is always quick to answer. Just today Selina helped me customize my affiliate log in page to include and not include what it didnt need. I was amazed that she was willing and able to customize my experience in that way! So far, i have nothing but great things to say about Uppromote.

Bedtime Academy

Jul 19, 2024  on Shopify

Selina was very helpful and prompt with assisting me and provided info on where to find out more on my Shopify store.

dancewithink

Jul 19, 2024  on Shopify

Amazing customer support!

Coco + Bondi

Jul 19, 2024  on Shopify

A great app for all your referral program needs. It has all the options for your startup to start a referral program and increase sales. The customer support is very responsive. I needed to remove the app branding and Selina promptly replied and removed it in no time. I recommend this app to all.

Tinyy's Playhouse

Jul 18, 2024  on Shopify

They are very responsive when you need help. Great with helping you build customers. Evan was a great help to me very patient, and took his time walking me through the system to better understand it.

Mrs Quilty

Jul 18, 2024  on Shopify

Support is a 10/10. Super fast responses and always ready to help fix any issues

Reset Lifestyle Products

Jul 18, 2024  on Shopify

great support from Barney!

BioClinical

Jul 17, 2024  on Shopify

As a newbie I had some important questions needing answers and some assistance geting set-up Tommy was very patient and understanding ... a great resource. Thanks Tommy

alarabmillionaires

Jul 17, 2024  on Shopify

i'm very happy to use this app, and i like the the support service ( evan ), he is just amazing with peoples

TallEarth

Jul 17, 2024  on Shopify

Solid app, highlighted by genuinely exceptional service. Shout out to Nick, Barney, Evans and Selina. Nearly around-the-clock service available - help with implementation, tech support, customization, etc. Super friendly and they all seem to know what's going on. If you're on the fence in choosing an app, I'd say the responsive service from this team could probably tip the balance, they'll make sure you get what you need.

ibumpi

Jul 17, 2024  on Shopify

I'm really happy with this app and their support team. Most of everything worked right out of the box, and for the things that were a little more complicated, Selina was able to help me understand what was going wrong and to fix it. Everything feels really solid so far and I'm looking forward to seeing how our affiliate program affects our sales over the next couple of months.

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