Clara was an absolute lifesaver. Within minutes of me reaching out, she jumped in with clear, step-by-step guidance that turned what felt like a maze of settings into a smooth, logical flow. She didn’t just fire off generic instructions she walked me through everything needed. What really stood out, though, was her empathy and enthusiasm. Clara celebrated the small victories! She kept her encouragement and kept my momentum going. Thanks to her, my affiliate dashboard is not only set up correctly but optimized for success, and I feel genuinely confident moving forward. If you get the chance to work with Clara, take it; her blend of expertise, patience, and genuine kindness is rare and invaluable.

Tanie is super problem solver, I got a lot of help from her and instruction was so clear!

This is one of the most perfect Affiliate apps for Shopify! Hannah's support service was absolutely the best! I really love it.

Great app, Nick is awesome!

Have to admit, I have had great customer experience so far with UpPromote. Mina recently assisted me with an issue I had with one of our applicants to our program and she sorted it out almost instantly. Overall, although there is a bit of a learning curve for me, the software has been working well and the support has been stellar!

very helpful and efficient

Barney at UpPromote has been incredibly patient and extremely helpful every time I require assistance. His responses are always prompt, clear, and solution-focused, which has made setting up and navigating the platform so much smoother. Truly appreciate his support and excellent customer service!

Very helpful.

My experience was amazing!

Great customer service! Pretty fast.

Easy to setup and manage. Their customer support is great, connected via chat to Clara and she resolved my problem quickly!

UpPromote's customer service is quick, reliable, and thorough. For that reason alone, I would recommend this app to all Shopify users. You aren't waiting for an email for days on end. The in-app chat feature has them responding to you within the hour! It has saved us several times in running our affiliate program.

It took Tommy a minute to respond and just 30 seconds to help me with a minor query, but it made an excellent first impression as I’m just getting started with UpPromote.

I have had the best customer service ever with this plugin in shopify and many of my problems have been solved through customer service. I highly recommend using this plugin!

Simple and straight forward. I would really suggest it for beginners.

Great product. I'm on the free version right now, though i trialed the pro version, and can say for smaller shops this product is also great!

Quick, efficient and knowledgeable.

Great support service! Hannah was a great helper!