Taranker.Com Logo
UpPromote Affiliate Marketing logo

Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,042)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Voortrekka Australia

Jan 08, 2026  on Shopify

Gwen was great to get support from!

Bucket of Bread

Jan 08, 2026  on Shopify

Tanie was great to work with and made me comfortable knowing she was working with a development team to solve a more complicated issue I ran into on setting up some custom tracking for the first time. Thank you, Tanie for being so kind and understanding of my being new to UpPromote!

Earth Bands

Jan 08, 2026  on Shopify

very very helpful I was so lost and support held my hand all the way

Klario

Jan 08, 2026  on Shopify

Mina & Gwen were a great help! very fast responses and super helpful. Great customer service

CeraThrive

Jan 08, 2026  on Shopify

Tanie has been incredibly effective in addressing and resolving my quires. She dedicated the necessary time to fully understand my questions and consistently provided prompt responses.

Soreli

Jan 07, 2026  on Shopify

Tanie la meilleure elle à répondu a tout !

DRINK NUTRALIFE

Jan 07, 2026  on Shopify

ETERNAL FLAME

Jan 07, 2026  on Shopify

Gwen from customer support was very helpful and kind!

Nano Singapore

Jan 06, 2026  on Shopify

Great app, Tommy has been really helpful with our queries!

ONO

Jan 06, 2026  on Shopify

Great, easy to use app. Tanie has been helpful answering my questions.

Active Products Inc.

Jan 06, 2026  on Shopify

ONE Blades

Jan 06, 2026  on Shopify

UpPromote is hands down one of the most flexible and well-thought-out affiliate systems on Shopify. The depth of control around links, lifetime commissions, tiered programs, creator tracking, and storefront messaging is exactly what serious brands need. What really stands out is the support. Mina was exceptional and helped me quickly resolve a custom subdomain setup that could have been a headache. Clear, fast, and actually understood what I was trying to build. If you’re running a creator-led or affiliate-driven brand and want something scalable without duct-taping multiple apps together, this is the one. Highly recommended.

Modo Yoga

Jan 06, 2026  on Shopify

We have been using UpPromote for several months and it has been slowly taking off. It was pretty simple and easy to set up and the customer service has been really helpful and responsive. It definitely feels like a slow rollout but I look forward to its continued success. Thanks to Mina and the rest of the team!

The Holistic Dietitian

Jan 06, 2026  on Shopify

I have been using UpPromote for over a year now. I've impressed with the customer service time and time again. My website set up is a bit wonky as I use a third party website and use the Shopify lite for my cart system. Whenever I have run into a problem, Evans has gone out of the way to help and has always been patient with me. I appreciate the functionality of the app and have been very pleased with my experience.

Nutra Formulations

Jan 06, 2026  on Shopify

Tanie was very helpful and fast.

PRUNGO

Jan 06, 2026  on Shopify

Great service, respond in time and professional!

Whitetail Hill Chestnuts

Jan 05, 2026  on Shopify

Very Helpful!

LiLLiFY

Jan 05, 2026  on Shopify

Ich habe bis jetzt nur gute Erfahrung mit dem UpPromote gemacht. Manchmal, wenn ich Fragen habe, stelle ich sie gerne im Chat. Tinie war sehr hilfreich - danke dafür :). Man hat wirklich viel Möglichkeiten

KER Targeted Nutrition

Jan 05, 2026  on Shopify

Mina was super helpful resolving my question.

Pear Shapewear®

Jan 05, 2026  on Shopify

Great experience working with Barney and the upPromote team! Always willing to assist!

Scroll to Top