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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,124)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Tajdecor

Feb 08, 2025  on Shopify

Minimalist Folk Co.

Feb 07, 2025  on Shopify

great customer service!

Mony Beauty

Feb 07, 2025  on Shopify

Great support from Gwen

Mewant Cover

Feb 06, 2025  on Shopify

This is the best app I have ever used, and the customer service answers are also great. I hope it can bring more like-minded friends to my store

Mother Brand

Feb 06, 2025  on Shopify

Works great! Chat with Tanie was very helpful.

Legacy Cacao

Feb 06, 2025  on Shopify

Tanie was great with providing quick, clear information from the customer support chat to help me solve my issues. Thank you

Zenement

Feb 06, 2025  on Shopify

Respondieron muy rapido y me solucionaron el problema enseguida. Muy recomendable. la mejor opción para gestionar influencers y afiliados!

Bridles & Reins

Feb 05, 2025  on Shopify

I haven't needed to try any other influencer app since installing this one, so it's definitely good—but there’s still room for improvement. Customer support from Barney was instant and super helpful, answering my question in a snap!

Bella Vida Santa Barbara

Feb 05, 2025  on Shopify

This app is great. I just wish it would email you when an affiliate had a sale or signed up.

Dense Hair Experts

Feb 05, 2025  on Shopify

Just want to say a big thank you to Evans for his help and support today. He was extremely patient and answered all the questions I have. Really appreciate you buddy.

Overshade

Feb 05, 2025  on Shopify

Tommy was extremely helpful and responded very quickly to any queries I had, helping me solve problems efficiently!

Anchor DBC

Feb 04, 2025  on Shopify

The software does exactly what we need it to, and Tommy and the team are always there when we need support.

The Evolve Way

Feb 04, 2025  on Shopify

I've been using this app for a couple of years now and it is honestly all what you can ask for. It's easy to deal with and the support team is amazing and they always get back to me and do their best to help explain and facilitate all the solutions needed for me. Would totally recommend!

Sereia

Feb 02, 2025  on Shopify

amazing support

Hypo Air

Feb 02, 2025  on Shopify

We have ~300+ affiliates that we migrated over from a much worse system. I've barely scratched the surface with the functionality but I've been impressed with the support

Jaylis.de

Jan 31, 2025  on Shopify

Professional and fast support.

LOUPN

Jan 30, 2025  on Shopify

Easy to setup, customer service has been easy, fast, and friendly!

Jupiter

Jan 30, 2025  on Shopify

The support team are absolute rockstars (Barney & Tanie), always so helpful and respond at such a fast rate! I love how our chat continues and that you dont have to start from scratch!

Nutridome

Jan 29, 2025  on Shopify

Great support! The team is very helpful and responsive. Special thanks to Tania for her excellent assistance. Highly recommended!

Yepoda.de

Jan 29, 2025  on Shopify

Tanie and the entire Uppromote team is always super nice and available to help with any issue a customer might encounter. They always provide valuable solutions and take their time to explain to you what needs to be done. Would reccomend!

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