Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,340)

Overall rating

4.9

5

977
4

20
3

4
2

1
1

12

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Tabare

Sep 22, 2024 on Shopify

The signup and support were excellent. I wish all apps was this great. I am looking forward to using this app.

William & Irene

Sep 21, 2024 on Shopify

Excellent instant help, thank you Tommy!

Prana Pouch

Sep 21, 2024 on Shopify

It was really easy to setup and navigate.

Presently®

Sep 20, 2024 on Shopify

I'm very pleased with this app. This is my first time using affiliate marketing and UpPromote has made it so easy. Barney, from customer service was extremely helpful and friendly. Highly recommend this to anyone.

NextGen Supplements

Sep 20, 2024 on Shopify

Review for Barney - Outstanding Programmer I had the pleasure of working with Barney, and I highly recommend him. His work was not only of the highest quality but also incredibly efficient. Barney quickly understood our requirements and delivered even complex tasks in record time with absolute reliability. What stood out most was his ability to proactively solve problems and provide clean, well-structured solutions. Communication was always clear, and he kept us updated throughout the process. Barney exceeded our expectations in every way – a true talent and a valuable asset to any project! Thank you for the exceptional collaboration!

Zesty Beauty LTD

Sep 20, 2024 on Shopify

Amazing and quick customer service would especially like to thank Tommy for his help

ELPIS the Label

Sep 20, 2024 on Shopify

Celebration Care Station

Sep 19, 2024 on Shopify

Awesome and quick response from the support team

COREX SPORT FITNESS

Sep 19, 2024 on Shopify

La mejor app de afiliados que existe sin lugar a dudas, si desarrollan más tipos de app de cualquier tipo y tienen el soporte tan bueno como me ha proporcionado EVANS, es imposible que les vaya mal. ENHORABUENA !!

After Inject

Sep 19, 2024 on Shopify

Love this app and the customer service is a 10/10. For us it was by far the best solution for handling our influencer and affiliate marketing and I'm beyond satisfied. Big thanks especially to Hannah, Barney and Nick from customer service that answered every question within minutes.

TradeX

Sep 19, 2024 on Shopify

BEST APP!!! TOMMY FROM THE SUPPORT IS A GOOD MAN THAT HELP ME IN ANY PROBLEM AND STILL HELPING ME NOW!!!

Minky Mooh

Sep 18, 2024 on Shopify

So far so good. Very helpful support by Tommy. Thank you!

SOLPERK

Sep 18, 2024 on Shopify

Solved my problem very smoothly, great service attitude!

Mogupets

Sep 17, 2024 on Shopify

The platform is intuitive and easy to navigate, making it a breeze to set up and manage my affiliate programs. One of the standout features is the level of support provided by the UpPromote team. They've consistently gone above and beyond to assist me with any questions or issues I've encountered. Their prompt responses and helpful solutions have been invaluable.

Kiki Hair Extensions

Sep 17, 2024 on Shopify

New to this app. Support Team gave me a timely response to solve my questions. We will start to use it and hope to have an excellent experience.

DustyTail

Sep 17, 2024 on Shopify

Highly recommend this app for businesses going for affiliate marketing, really good customer service! Barney removed the UpPromote branding on the website for me for FREE.

Mon Paradis

Sep 16, 2024 on Shopify

I'm new on the app as a merchant but so far great experience and prompt/friendly customer service. Nick has been very helpful in answering in detail all my questions. Very user friendly app.

Bespoke Mahjong

Sep 16, 2024 on Shopify

Excellent customer service! Evans was amazing!!

PrimeLuxx

Sep 16, 2024 on Shopify

I had an amazing experience with UpPromote Affiliate Marketing. I was lucky enough to be looked after by Tommy, who gave me really great insight into the issue I was having with tracking referrals from one of my affiliates. He was super thorough, and even sent me screenshots to help understand the issue clearly, as well as provide clear scenarios to make understanding a breeze! We found the issue, ...

Ozysleep

Sep 15, 2024 on Shopify

Great and fast app and the service is really good thank you