Shopify Affiliate by Secomapp App Review: Pros & Cons

Customer reviews: UpPromote Affiliate Marketing

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,735)

Overall rating

4.9

5

1,506
4

32
3

6
2

3
1

23

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
Ease of setup and integration, especially with Shopify.
User-friendly interface and intuitive design.
Comprehensive features for managing affiliate sales, payments, and performance.
Responsive and knowledgeable support team available via chat.
Highly recommended for its reliability and positive user experience.

Common Concerns

Technical difficulties during setup for some users.
Issues with PayPal integration, requiring manual payment handling in some cases.
Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Lust Minerals

Apr 10, 2025 on Shopify

Tanie was super helpful, prompt and resolved my problem within minutes. Was also super friendly which was much appreciated. Thank you Tanie, amazing service :)

KOATJI

Apr 10, 2025 on Shopify

Clara was incredibly helpful and quick to resolve my issues. Great customer service—clear, efficient, and friendly from start to finish. Thanks again!

Little Gripsters

Apr 10, 2025 on Shopify

Tania was quick and really helpful, made the whole process easy to follow and fun to work with. Thank you so so much for being there for me in time of need! TANIA YOUR A LIFE SAVOR!

HUSH PRO USA

Apr 10, 2025 on Shopify

App is easy to use with clear step-by-step instructions and when I ran into an issue, Gwen with customer service was knowledgable and helped me resolve my issue quickly.

Centauri Pure

Apr 10, 2025 on Shopify

So far so good! Really simple to setup and a lot of options for the Free plan. Great customer service as well, was able to get my questions answered quickly and got a lot of information I needed.

Avery Apothecary

Apr 10, 2025 on Shopify

This app is very easy to set up and customize. Tommy from customer support was very helpful with helping me finish a few things to get all set up!

Stud Society

Apr 10, 2025 on Shopify

Hannah is quick and very helpfull. In no time she solved our problems and helped us move forward with our business and UpPromote.

White Cross E-Store

Apr 09, 2025 on Shopify

Evans from UpPromote was super amazing at supporting our questions when we were having issues with how our Affiliate coupon was set up. The help was fantastic and they made sure that even after we thought we had taken the information and fixed our issue, Evans pointed out specific details that made a lot of sense for our setup. Thank you! You're awesome <3

ToeBeanies

Apr 09, 2025 on Shopify

The support team's assistance was lightning fast! Tommy helped me out and resolved my issue within minutes.

Twinkle Beds

Apr 08, 2025 on Shopify

Clara was very helpful and thourough. Thank you.

Riad Tile

Apr 08, 2025 on Shopify

10/10 With Tanie! She was so concise and sweet and helped me with my questions so fast!

Simple Renew Skincare

Apr 08, 2025 on Shopify

their chat help is terrific - they stay with you until you have what you need.

Filler Lux

Apr 08, 2025 on Shopify

Big thanks to Gwen for helping me solve my issue with the app! She was super helpful, patient, and quick to find a solution. Really appreciate the support—made a frustrating situation so much easier. Thanks again, Gwen!

Anne Michelle

Apr 08, 2025 on Shopify

Lunazone.com

Apr 08, 2025 on Shopify

All our worries about affiliate have been solved.

RetroRebellion

Apr 07, 2025 on Shopify

Really great customer service! Real-time chat and solved all my problems!

My Lil Startup

Apr 07, 2025 on Shopify

Great service and product funtionality

A-Champs Interactive Training Solutions S.L.

Apr 07, 2025 on Shopify

Tanie was very helpful and resolve my question very quickly

MichuPet

Apr 07, 2025 on Shopify

Quick response and very detailed instruction. Good service from Tommy

LUXTRÉS

Apr 06, 2025 on Shopify

I have not used the ap yet- just signed up so this is not a review about the ap itself. customer service answered question clearly about free plan, although the fact that I had to seek clarification about this in the first place says a bit about transparency.